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SAP C_C4HCX Exam Syllabus Topics:

SectionObjectives
Topic 1: SAP Sales Cloud & Service Cloud- Omnichannel engagement scenarios
- Sales process automation and CRM capabilities
- Customer service management processes
Topic 2: Integration and Extensibility- SAP Integration Suite concepts
- API management and event-driven architecture
- Extensibility options in SAP CX solutions
Topic 3: SAP Commerce Cloud- Product content and catalog management
- Storefront and personalization concepts
- Extension and integration mechanisms
Topic 4: SAP Marketing Cloud- Campaign management and orchestration
- Personalization and journey orchestration
- Customer data and segmentation
Topic 5: SAP Customer Experience Architecture- SAP CX solution integration landscape
- End-to-end CX architecture principles
- Composable enterprise and CX strategy
Topic 6: Security and Identity Management- Authentication and authorization concepts
- Data protection and compliance in CX solutions

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q56-Q61):

NEW QUESTION # 56
On which of the following runtimes/environments can you use serverless functions and microservices in a containerized environment?

Answer: C


NEW QUESTION # 57
What are some of the Generative Al features available in SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

Answer: A,D,E


NEW QUESTION # 58
Which of the following are integration styles according to the SAP Integration Solution Advisory Methodology?
Note: There are 3 correct answers to this question.

Answer: A,D,E


NEW QUESTION # 59
What are the three main pillars of the installed base?
Note: There are 3 correct answers to this question.

Answer: A,B,D


NEW QUESTION # 60
What are organizational structures used for in SAP Service Cloud?
Note: There are 3 correct answers to this question.

Answer: A,C,D


NEW QUESTION # 61
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