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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems20-25%- Plan and design Teams meetings
  • 1. Plan meeting policies and settings
  • 2. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 3. Plan requirements for meetings, webinars, and town halls
  • 4. Plan audio conferencing
- Plan and design Teams Phone
  • 1. Plan emergency calling and routing
  • 2. Plan licensing requirements
  • 3. Plan call routing and policies
  • 4. Plan Teams Phone connectivity and numbering
- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan room systems and peripherals
  • 3. Plan management and monitoring solutions
Topic 2: Configure and manage Teams Phone30-35%- Configure phone numbers and connectivity
  • 1. Assign and manage numbers
  • 2. Configure Direct Routing and Operator Connect
- Configure call routing and policies
  • 1. Configure voice routing policies
  • 2. Manage call queues and auto attendants
- Manage emergency calling and compliance
  • 1. Configure emergency locations and routing
  • 2. Manage call recording and compliance
Topic 3: Configure and manage Teams meetings, webinars, and town halls15-20%- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
- Configure webinars and town halls
  • 1. Manage event production and attendee experience
  • 2. Set up event types and registration
- Configure meeting policies and settings
  • 1. Manage meeting apps, polls, and breakout rooms
  • 2. Configure audio and video settings
  • 3. Manage meeting experiences and features
Topic 4: Configure and manage Teams Rooms and devices20-25%- Monitor and maintain device health
  • 1. Use monitoring and management tools
  • 2. Troubleshoot device and connectivity issues
- Manage endpoints and peripherals
  • 1. Configure IP phones, headsets, and cameras
  • 2. Manage device profiles and policies
- Deploy and manage Teams Rooms
  • 1. Configure room systems and consoles
  • 2. Manage settings and updates

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q94-Q99):

NEW QUESTION # 94
Hotspot Question
You have a Microsoft Teams deployment.
You configure an events policy as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: a green room
We see that Town halls are enabled.
Host a town hall in Microsoft Teams
When you host a town hall, you can direct the event flow from start to finish. Prepare in the green room, start and stop the event, spotlight presenters, and more.
Box 2: Town halls
We see that Town halls are enabled.
Note: Video on demand (VOD) for Microsoft Teams events allows webinar and town hall organizers to quickly publish and share event recordings. When organizers record these events, the recordings are uploaded to OneDrive. Once published, all attendees automatically receive an email with a link to view the recording.
Reference:
https://support.microsoft.com/en-us/office/host-a-town-hall-in-microsoft-teams-3cb4f0a6-d574-494d-b1f7-105a6f6af71f
https://learn.microsoft.com/en-us/microsoftteams/manage-vod-publishing


NEW QUESTION # 95
Drag and Drop Question
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You need to ensure that when a customer calls the direct phone number of a sales user at your company, company-branded music plays while the customer waits to be transferred.
Which three actions should you perform in sequence in the Microsoft Teams admin center? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 96
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms You create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
Vou need to deploy the provisioning package to each Surface Hub.
Solution: Add a provisioning package from the Settings app on the Surface Hub device.
Does this meet the goal?

Answer: A


NEW QUESTION # 97
You have a Microsoft Teams Phone deployment that uses auto attendants. Holiday call settings are configured as shown in the following table.

The Emergency settings are configured as shown in the Emergency exhibit. (Click the Emergency tab.)

The End of Year Holidays settings are configured as shown in the Holiday exhibit. (Click the Holiday tab.)

The Outage Notification settings are configured as shown in the Outage exhibit. (Click the Outage tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 98
You have a Teams Phone deployment that contains an office in Mumbai.
The Mumbai office has a new Session Border Controller (SBC) named SBC1 that uses Direct Routing.
Users must be able to use SBC1 only when they are at the Mumbai office.
How should you complete the commands? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 99
......

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