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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Evaluate Business Needs | 11% | - Classify data sensitivity level - Identify CRM success factors and regulatory impacts - Identify functional and non-functional integration requirements |
| Topic 2: Maintain and Monitor Integrations | 8% | - Update and optimize integrations - Troubleshoot and debug issues - Monitor performance and availability |
| Topic 3: Translate Needs to Integration Requirements | 22% | - Evaluate system and process constraints - Determine security and performance requirements - Inventory systems and integration patterns |
| Topic 4: Design Integration Solutions | 28% | - Choose API types and communication protocols - Design solution components and architectures - Select appropriate integration patterns |
| Topic 5: Evaluate the Current System Landscape | 8% | - Evaluate authentication and authorization requirements - Analyze constraints and pain points of existing systems - Identify system landscape, standards, limitations and protocols |
| Topic 6: Build Integration Solutions | 23% | - Handle errors and exceptions - Implement integration components and logic - Apply security and governance measures |
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NEW QUESTION # 61
Universal containers are planning to implement Salesforce as their CRM system. Currently they have the following systems
1. Leads are managed in a Marketing System.
2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.
3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM system is expected to provide Sales and Support people the ability to have a single view of their customers and manage their contacts, emails and activities in Salesforce CRM.
What should an Integration Consultant consider to support the proposed CRM system strategy?
Answer: D
Explanation:
Explanation
The integration consultant should evaluate current and future data and system usage and then identify potential integration requirements to Salesforce. This approach can help to understand the business needs, data flows, data quality, data volume, data frequency, and data security of the proposed CRM system. Based on this analysis, the integration consultant can design and implement the best integration solution for each system, such as Marketing, ERP, or Outlook.
References: [Salesforce Integration Architecture Designer Resource Guide]
NEW QUESTION # 62
A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30 line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?
Answer: C
NEW QUESTION # 63
Northern Trail Outfitters has a registration system that is used for workshops offered at its conferences.
Attendees use Salesforce Community to register for workshops, but the scheduling system manages workshop availability based on room capacity. It is expected that there will be a big surge of requests for workshop reservations when the conference schedule goes live. Which Integration pattern should be used to manage the influx in registrations?
Answer: A
Explanation:
When dealing with a "big surge" or high-volume influx of requests, a synchronous pattern like Request and Reply (Option A) can lead to significant performance bottlenecks. In a synchronous model, each Salesforce user thread must wait for the external scheduling system to respond, which could lead to "Concurrent Request Limit" errors during peak times.
The Remote Process Invocation-Fire and Forget pattern is the architecturally sound choice for managing surges. In this pattern, Salesforce captures the registration intent and immediately hands it off to an asynchronous process or a middleware queue. Salesforce does not wait for the external system to process the room capacity logic; instead, it receives a simple acknowledgment that the message was received.23 This pattern decouples the front-end user experience from the back-end processing limits. Middleware can then "drip-feed" these registration4s into the scheduling system at a rate it can handl5e. If the scheduling system becomes overwhelmed or goes offline, the messages remain safely in the queue. Option C (Batch) is unsuitable because users expect near real-time feedback on their registration attempt, even if the final confirmation is sent a few minutes later. By utilizing Fire and Forget, NTO ensures a responsive Community Experience during the critical launch window while maintaining system stability.
NEW QUESTION # 64
Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI Markup Language (RAML) specifications that include field-level definition of every API request and response payload. RAML specs serve as interface contracts that Apex REST API Clients can rely on.
Which two design specifications should the Integration Architect include in the integration architecture to ensure that ApexREST API Clients unit tests confirm adherence to the RAML specs?
Choose 2 answers
Answer: C,D
Explanation:
Explanation
The HttpCalloutMock interface allows testing HTTP callouts by returning a predefined response in a test context. By implementing HttpCalloutMock to return responses per RAML specification, the Apex REST API Clients unit tests can confirm that the API requests and responses match the expected format and values.
Calling the Apex REST API Clients in a test context to get the mock response is also necessary to verify the adherence to the RAML specs. Calling the HttpCalloutMock implementation from the Apex REST API Clients or requiring the Apex REST API Clients to implement the HttpCalloutMock are not valid options because the HttpCalloutMock interface is implemented by a separate class that is passed as a parameter to the Test.setMock method2 References: 1: Idempotent REST APIs 2: Testing HTTP Callouts by Implementing the HttpCalloutMock Interface
NEW QUESTION # 65
Northern Trail Outfitters (NTO) has recently changed its Corporate Security Guidelines requiring all cloud applications to pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions. Which consideration should an integration architect evaluate before choosing a middleware solution?
Answer: A
Explanation:
When corporate guidelines mandate a firewall-protected entry point for cloud traffic, the middleware architecture must include a component capable of residing in a Demilitarized Zone (DMZ) or perimeter network. The architect must evaluate the solution's API Gateway capabilities.
A secure API Gateway acts as the intermediary that terminates external (cloud) TLS connections and inspects incoming traffic before proxying it to internal systems. It allows the security team to implement:
* IP Whitelisting: Ensuring only Salesforce's IP ranges can access the gateway.
* Mutual Authentication: Using certificates to verify that the request is genuinely coming from the Salesforce org.
* Rate Limiting: Protecting on-premise resources from being overwhelmed by cloud requests.
Option A (OAuth) is an authorization framework and does not satisfy the network-level firewall requirement on its own. Option B (ODBC) is an internal database protocol that should generally never be exposed to a cloud-facing firewall due to security risks. By prioritizing a solution with a hardened API Gateway, the architect ensures that NTO meets its new security mandates while providing a scalable and secure bridge for Salesforce to access back-office services.
NEW QUESTION # 66
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