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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Tools5%- Explain the purpose and value of Block Kit Builder.
- Recommend when to use the Bolt development framework to build Slack apps.
- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use sample code and external resources.
Topic 2: APIs for Managing Your Slack12%- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Monitor workspace events with the Audit Logs API.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Use the SCIM API to manage Slack users and user groups.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
Topic 3: Design for Security19%- Identify the steps you could take to make your app communicate securely in Slack.
- Design for security.
- Implement the OAuth installation flow.
- Store and retrieve data and tokens safely.
- Request the appropriate scopes for your app's use case.
- Request the appropriate tokens for your app's use case.
Topic 4: Design for Scale9%- Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
Topic 5: Core Development (Workflows, Modals, Interactivity)48%- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Integrate Salesforce data with Slack applications.
- Handle interactive payloads and events effectively.
- Develop interactive components such as modals and home tabs.
Topic 6: Apps in the Slack Platform7%- Identify when to set up a team to collaborate on a Slack app.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Recommend how to automate and enhance operations on a Slack workspace.

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Salesforce Certified Slack Developer Sample Questions (Q44-Q49):

NEW QUESTION # 44
You are building an app and want to follow Slack design guidelines closely.
Which two design guidelines will provide the best user experience?

Answer: A,D

Explanation:
A and C are the two choices that best align with the current official Slack design guidance. Slack emphasizes concise, easily processed content. Applications should communicate clearly and minimize unnecessary cognitive load so users can understand information quickly rather than reading lengthy or overly complex interfaces. This supports the principle represented by option A. Slack's Block Kit design guidance also recommends simplifying suitable information with pictures. For example, faces may communicate user identity more efficiently than lists of names, and maps can sometimes communicate location more effectively than text. Images must still be accessible through appropriate alt_text; the recommendation is not to remove essential textual meaning indiscriminately. Option B is incorrect under current official guidance. Slack explicitly states that shortcut names should start with a verb, not a noun. Option D conflicts with Slack's recommendation to avoid excessive notifications, while option E is directly contrary to the guidance to reduce complexity by progressively revealing controls and information. The supplied document marks A and B, but B conflicts with Slack's published developer guidance and therefore should not be retained as the verified answer. This question belongs under Design a Great User Experience.


NEW QUESTION # 45
You've developed a Slack app that provides workspace-specific features and functionalities. You are considering whether to make the app available to multiple workspaces or to contain it within a single workspace.
What is a valid reason for containing the app to a single workspace?

Answer: C

Explanation:
To ensure consistent user experiences tailored to the specific needs of one workspace One valid reason for containing an app to a single workspace is to ensure that the user experience is consistent and tailored to the specific needs and requirements of that particular workspace. By focusing on a single workspace, you can customize the app to address the unique workflows and preferences of that workspace's users.
Why not the other options:
*Containing the app to a single workspace may limit its reach, but it ensures a more tailored experience.
*App management and maintenance may be simplified, but this is not the primary reason for containing the app to a single workspace.
*Gaining access to advanced analytics and reporting can often be achieved while still containing the app to a single workspace, and it's not the primary reason for containment.


NEW QUESTION # 46
A company wants to develop a Slack app to assist employees with IT support queries.
Which Slack surface should be primarily used to facilitate quick and efficient interaction for submitting and tracking these queries?

Answer: B

Explanation:
Implement an App Home for submitting and tracking support queries The App Home provides a dedicated, personalized space for users, making it ideal for submitting IT support queries and tracking their status. This centralized approach enhances user experience by keeping all related interactions in one place.
Why not the other options:
*While direct messages to a bot are useful for initial queries, they lack a centralized view for tracking.
*A dedicated channel could become cluttered and lacks personalization for individual query tracking.
*Using email integration deviates from leveraging Slack's inbuilt features for efficient query handling.


NEW QUESTION # 47
Which surface is dedicated real estate for an app, visible in the left sidebar?

Answer: B

Explanation:
App Home provides an application with a dedicated, private space for interacting with each individual Slack user. Slack defines App Home as a one-to-one space shared between a user and an app. Its Home tab is fully customizable using Block Kit and can contain dashboards, personalized information, application controls, workflow entry points, settings, and interactive components. Applications publish and update Home-tab content dynamically, allowing the surface to function as persistent application real estate rather than a transient interaction. A modal is temporary and focused, while slash commands are invocation mechanisms rather than persistent surfaces. Workflow steps are reusable automation components and likewise do not provide an app-specific sidebar destination. Therefore, App Home is the correct dedicated application surface represented by option A.


NEW QUESTION # 48
You are developing a Slack app that will post notifications in channels but will not interact with users directly.
What type of token should your app request to adhere to security best practices?

Answer: D

Explanation:
Bot User OAuth Token For an app that posts notifications in channels without direct user interaction, a Bot User OAuth Token is the most appropriate. This token type allows the app to perform channel-specific actions without the broader permissions associated with a User OAuth Token, adhering to the principle of least privilege.
Why not the other options:
*A User OAuth Token provides access with the permissions of a specific user, which is not necessary for simply posting notifications.
*Workspace Access Token is not a standard token type for Slack apps.
*Classic Bot Tokens are for legacy custom integrations and are generally not recommended for new Slack apps.


NEW QUESTION # 49
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