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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams meetings, webinars, and town halls15-20%- Configure meeting policies and settings
  • 1. Configure audio and video settings
  • 2. Manage meeting apps, polls, and breakout rooms
  • 3. Manage meeting experiences and features
- Configure webinars and town halls
  • 1. Manage event production and attendee experience
  • 2. Set up event types and registration
- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
Topic 2: Configure and manage Teams Rooms and devices20-25%- Manage endpoints and peripherals
  • 1. Manage device profiles and policies
  • 2. Configure IP phones, headsets, and cameras
- Monitor and maintain device health
  • 1. Use monitoring and management tools
  • 2. Troubleshoot device and connectivity issues
- Deploy and manage Teams Rooms
  • 1. Manage settings and updates
  • 2. Configure room systems and consoles
Topic 3: Plan and design collaboration communications systems20-25%- Plan and design Teams meetings
  • 1. Plan requirements for meetings, webinars, and town halls
  • 2. Plan meeting policies and settings
  • 3. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 4. Plan audio conferencing
- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan room systems and peripherals
  • 3. Plan management and monitoring solutions
- Plan and design Teams Phone
  • 1. Plan emergency calling and routing
  • 2. Plan Teams Phone connectivity and numbering
  • 3. Plan licensing requirements
  • 4. Plan call routing and policies
Topic 4: Configure and manage Teams Phone30-35%- Manage emergency calling and compliance
  • 1. Manage call recording and compliance
  • 2. Configure emergency locations and routing
- Configure call routing and policies
  • 1. Manage call queues and auto attendants
  • 2. Configure voice routing policies
- Configure phone numbers and connectivity
  • 1. Assign and manage numbers
  • 2. Configure Direct Routing and Operator Connect

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q279-Q284):

NEW QUESTION # 279
You are migrating users from Microsoft Skype for Business to Microsoft Teams.
You plan to create an auto attendant that can be used by all the users during the migration.
You need to create the resource account for the auto attendant
What should you use?

Answer: C


NEW QUESTION # 280
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Users in the Microsoft Teams admin center, you locate each affected user and review the settings on the Voice tab.
Does this meet the goal?

Answer: A


NEW QUESTION # 281
You have a Microsoft Teams Phone deployment.
You have a common area phone named Phone1.
You need to ensure that users can use Phone1 to retrieve parked calls.
What should you create from the Microsoft Teams admin center?

Answer: C

Explanation:
Call Park and Retrieve feature allows a user to place a call on hold (park) at one device and retrieve it from another. For this functionality to work on a common area phone, the Advanced calling setting in the configuration profile needs to be enabled. This setting ensures that call handling features like call park and retrieve are available on the device.
By creating a configuration profile in the Teams admin center with Advanced calling enabled, you can apply advanced telephony features, including call park and retrieve, to the common area phone (Phone1). This configuration profile applies specific settings to the device without affecting user-level calling policies.


NEW QUESTION # 282
You have a Microsoft Teams Phone deployment that contains a user named User1.
A company policy states that all users must have voicemail configured so that callers can record a message or be transferred to reception.
You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of the company policy.
How should you complete the command? To answer select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/teams/get-csusercallingsettings


NEW QUESTION # 283
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You are reconfiguring a SIP handset to use SIP Gateway.
You discover that the Teams sign-in option fails to appear on the handset.
You need to ensure that the Teams sign-in option appears on the handset.
What should you do?

Answer: A


NEW QUESTION # 284
......

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