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| Section | Weight | Objectives |
|---|---|---|
| Life Sciences Industry Overview and Salesforce Agentforce for Life Sciences | 15% | - Understand Life Sciences industry processes (pharmaceutical, biotech, medical device) - Explain key regulatory compliance requirements (FDA, GxP, HIPAA) - Describe how Agentforce applies to Life Sciences use cases |
| Discovery and Requirements Gathering | 20% | - Document functional and technical requirements - Assess data quality and integration needs - Identify stakeholder requirements for Life Sciences implementations - Map business processes to Salesforce Agentforce capabilities |
| Solution Design and Configuration | 25% | - Implement Agentforce AI agents for clinical trial support - Build automation flows for compliance workflows - Design integration with external Life Sciences systems - Design Agentforce solutions for Life Sciences scenarios - Configure Salesforce Health Cloud for Life Sciences |
| Compliance and Security | 20% | - Apply Field Audit Trail for regulated data - Set up data partitioning for multi-tenant pharmaceutical environments - Implement data security for HIPAA compliance - Configure audit trails and tracking for FDA requirements |
| Testing, Deployment, and Enablement | 20% | - Create documentation for regulated environments - Establish support processes for post-production compliance - Deploy Agentforce solutions following validation requirements - Plan and execute testing strategies for Life Sciences solutions - Develop training materials for Life Sciences users |
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NEW QUESTION # 38
Choose 1 option.
Cumulus Pharma wants to customize the provider summary to include additional information stored in Agentforce Life Sciences for Customer Engagement. An Agentforce Life Sciences Consultant updated the Actionable Relationship Center (ARC) graph used in provider summarization to include additional objects and fields.
How should the consultant ensure that Provider Summary Generation uses the new information to meet business goals?
Answer: A
Explanation:
The correct answer is A because provider summary generation depends on the prompt template and the data supplied to that prompt. In Life Sciences Cloud account summarization, Salesforce documentation references custom prompt templates for account summarization and the account summarization workflow, while the workflow uses the Generate Provider Account Territory Summary flow as part of the summary-generation process. Salesforce also documents that this flow calls actions such as Get Object Relationship Data and Get Life Sciences Configuration Field Names, meaning the flow participates in retrieving relationship-based data, but the generated business summary still needs the prompt template to know what information to use and how to summarize it.
Updating the ARC graph alone makes additional objects and fields available in the relationship structure, but it does not automatically change the prompt's summarization behavior. To ensure the new information is used correctly, the consultant should create a new prompt template version, update the input dataset so the new fields are included, revise the summarization instructions so the AI knows how to use them, and then activate that version. This aligns with Salesforce's guidance that prompt-based generation relies on the configured prompt and its grounding/input data. Option B is incomplete because changing only the flow does not update the prompt's instructions. Option C is also incorrect because batch-job configuration controls bulk execution, not the actual summarization logic.
NEW QUESTION # 39
Choose 1 option.
Cumulus Pharma's field sales reps use the Medical Insights feature in Agentforce Life Sciences for Customer Engagement to record insights from their interactions with Healthcare Providers (HCPs). The reps often collect these insights during visits at the HCP's office.
Which configuration makes it possible for users to quickly report a medical insight while managing a visit on their iPad?
Answer: A
Explanation:
The correct answer is B because Life Sciences Cloud supports configuring quick actions for the mobile app through the Admin Console. Salesforce Help for Medical Insights states that Medical Insights can be made available to users in the Life Sciences mobile app so users can view their own insights and insights shared with them. Salesforce Help also describes Quick and Custom Action Management as the way to simplify user experiences in Salesforce and the Life Sciences for Customer Engagement mobile app by leveraging quick actions and custom actions.
The requirement is not merely to expose the Medical Insights tab. The rep must be able to quickly report a medical insight while managing a visit on an iPad. Configuring the Create Medical Insights quick action in the Admin Console makes the action available in the mobile workflow where reps need it. This supports fast, in-context capture of field observations during a visit.
Option A is incorrect because creating a custom action and custom flow adds unnecessary complexity when the standard quick action can be configured declaratively. Option C is also not the best answer because editing the Visit page layout and adding a generic standard action may not make the action available correctly in the Life Sciences mobile app experience. The Admin Console is the correct configuration point for mobile quick actions. Therefore, the consultant should configure the Create Medical Insights quick action using the Admin Console.
NEW QUESTION # 40
Choose 1 option.
An account manager reports that the performance metric "Today's Pace" on their Agentforce Life Sciences for Customer Engagement home page is incorrect.
What should the Agentforce Life Sciences Consultant configure to calculate Today's Pace based on working days?
Answer: A
Explanation:
The correct answer is A because Today's Pace is tied to the Activity Plan's calculation behavior, not the home page component itself. Salesforce describes Activity Plans as a way to establish a strategic activity plan and define activity goals for sales representatives over a specific period. Salesforce's Life Sciences Activity Plans developer guidance also describes Activity Plans as allowing administrators to define goals for specific employees, including targeted accounts, plan-cycle duration, activity types, and progress tracking.
When the business wants Today's Pace calculated based on working days, that logic should be defined where the activity plan is created and governed. Selecting Working Days in the Today's Pace Calculation Type field ensures the pacing metric uses working-day logic for the plan instead of simply counting all calendar days. This is the correct place to configure the calculation because Today's Pace reflects plan progress against the plan timeline.
Option B is incorrect because editing the home page component only controls presentation. A component can display the metric, but it should not be the source of the calculation rules for the underlying Activity Plan. Option C is also not the best answer because the requirement is not a broad global enablement setting; it asks how to calculate Today's Pace for the relevant Activity Plan. Therefore, the consultant should configure the calculation type directly on the Activity Plan by selecting Working Days.
NEW QUESTION # 41
Choose 1 option.
An Agentforce Life Sciences Consultant at Cumulus Pharma created a new field set on the Account object to display specific custom fields in the Agentforce Life Sciences mobile app. The consultant successfully navigated to the Admin Console, updated the Account Lists configuration to reference this new field set, and saved the settings.
However, when a field sales rep logs in to the app, the new fields are not visible in the Account List columns; the app continues to display the old layout.
Which action will push these Admin Console configuration changes to the app?
Answer: A
Explanation:
The correct answer is B because Life Sciences mobile app configuration changes must be synchronized to the mobile experience through metadata cache generation. Salesforce Help states that configuration changes are synced to the Life Sciences Cloud mobile app by generating a metadata cache, and that the generated metadata cache includes object schemas and related metadata required by the mobile app. Salesforce also states that a new metadata cache should be generated when administrators update Lightning record pages, page layouts, object or schema changes, new or modified feature settings, or related mobile configuration.
In this case, the consultant correctly updated the Account Lists configuration in the Admin Console to use a new Account field set. The reason the app still shows the old Account List layout is that the mobile app has not received the updated metadata. Running the Mobile Metadata Cache update pushes the refreshed configuration to the app so that field sales reps can see the new Account List columns.
Option A is incorrect because the issue is not with the Account Lightning record page. The change was made to Account Lists in the Admin Console, not to the record page layout. Option C is also incorrect because deleting and reinstalling the app is a user-side workaround and does not publish new admin metadata. The proper administrator action is to run the metadata cache update.
=========
NEW QUESTION # 42
Choose 1 option.
A field sales rep facilitated a "Lunch and Learn" session with three different Healthcare Providers (HCPs) at a healthcare clinic. The interaction is logged as a Group Visit in the Agentforce Life Sciences mobile app.
How does the system automatically structure the data records for this interaction?
Answer: B
Explanation:
Option C is correct because Life Sciences Cloud separates the overall visit activity from provider-specific visit details. In the Life Sciences Cloud data model, the Visit object tracks information related to a field representative's visit to a healthcare provider and is used for Customer Engagement. Salesforce's ProviderVisit object represents the details of a field user's visit to a healthcare provider. The Customer Engagement data model also explains that information entered in a provider visit typically includes product details, product messages, presentations, marketing items, and samples.
For a group visit such as a "Lunch and Learn" with three HCPs, the overall event is represented by the parent Visit record. Each attendee requires their own provider-specific visit detail record because each HCP may have different product discussions, messages, samples, signatures, or follow-up activities. Therefore, the system creates one parent Visit and separate child Provider Visit records for each HCP attendee.
Option A is incorrect because a multi-select lookup field is not the correct Life Sciences Cloud visit data model pattern. Option B is also not correct because it implies individual parent-level Visit records for every attendee, which would duplicate the overall group interaction. The correct structure is one parent Visit for the group interaction and three child Provider Visit records, one for each Healthcare Provider attendee.
NEW QUESTION # 43
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