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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:PeopleCert
Exam Name:ITIL 4 Specialist: High-Velocity IT
Exam Number:ITIL-4-Specialist-High-velocity-IT
Available Languages:Polish, Chinese, Japanese, Italian, Spanish, Portuguese, French, German, English
Certificate Validity Period:3 years (renewal required)
Exam Format:Multiple Choice, Closed Book
Exam Duration:90 minutes
Real Exam Qty:40
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Foundation
Passing Score:70% (28/40)
Exam Price:$775.00 USD
Sample Questions:Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:Online proctored exam (available 24/7 on PeopleCert portal) or paper-based through accredited training organizations
Pre Condition:A valid ITIL 4 Foundation or ITIL v3 Foundation certification is required
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 2
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 4
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 5
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q20-Q25):

NEW QUESTION # 20
How can the ' business analysis ' practice contribute to a loosely coupled system architecture?

Answer: D

Explanation:
A loosely coupled architecture depends on clarity about what each component needs to do, the boundaries between components, and how user needs are expressed as workable requirements. Business analysis contributes by translating stakeholder and user needs into requirements that can be allocated appropriately across components.
A sounds more like architecture or design responsibility. B relates more to service level management. D is helpful in product thinking, especially for MVP work, but it is broader and less specifically tied to component- level contribution.
C is best because business analysis helps ensure that requirements are correctly understood and decomposed in a way that supports modular, independent, and loosely coupled design.
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NEW QUESTION # 21
Which concept would MOST help to ensure that information needed to identify problems is available?

Answer: A

Explanation:
A safety culture encourages openness, reporting, learning, and the sharing of operational concerns without fear of blame. In order to identify problems effectively, organizations need people to surface incidents, near misses, weak signals, and operational risks. That only happens reliably where people feel safe to speak up.
Design thinking helps with understanding user needs. Valuable investments is an objective related to value realization. Agile supports iterative delivery, but it is not the strongest concept for ensuring candid information flow around operational issues.
A is correct because problem identification depends heavily on transparent reporting and psychological safety.
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NEW QUESTION # 22
Which is an example of results-based measurement and reporting?

Answer:

Explanation:
Measuring and reporting the customer satisfaction with closed incidents


NEW QUESTION # 23
An internal IT service provider does not have all the skills needed to create and deliver a new service, but could develop them with enough time. There are many external service providers who can provide this service. Which approach should the organization follow to decide if they should use the internal service provider or to source the service externally?

Answer:

Explanation:
Start by reviewing organizational policies for sourcing services, then identify the most \/ O important criteria for selecting a service provider, and use a 'decision matrix' to compare service providers


NEW QUESTION # 24
From the perspective of the service provider, which statement about the digital product lifecycle is CORRECT?

Answer: D

Explanation:
From the provider's point of view, the lifecycle starts before onboarding. It begins when the provider researches, conceives, and develops the offering. That includes understanding demand, shaping the product or service, building capabilities, and preparing it for market or use.
A begins too late, because onboarding occurs after the offering already exists. C and D describe possible termination points in specific relationships, but the key point in the question is the correct starting point from the provider perspective.
Therefore B is the correct answer.


NEW QUESTION # 25
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