SAP C_FSM_2601 SAP Certified - SAP Field Service Management Webbased Practice Exam

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SAP C_FSM_2601 Exam Syllabus Topics:

Section	Weight	Objectives
Customer Self-Service	<8%	- Service request creation and execution - Self-service portal and process flow
Planning and Dispatching	11% - 20%	- Features of planning and dispatching module - Create, assign, and manage service calls and resources
Master Data Management	<10%	- Create, maintain, and integrate master data - Components and data model of MDM
Integrations	<8%	- Integration with SAP and third-party systems - End-to-end integration scenarios
Smartforms	8% - 12%	- Features and use cases of Smartforms - Create and manage Smartform templates
Analytics and Reports	<10%	- Generate and interpret reports for decision-making - Access and use reporting tools
Architecture and Administration	11% - 20%	- Architectural components of SAP FSM - Company settings, permissions, and business rules configuration
Mobile SAP Field Service Management Application	11% - 20%	- Features and capabilities of mobile app - Accept, execute, and close service calls
Crowd Workforce	<8%	- Manage crowd workforce assignments - Concept and benefits of Crowd Service

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SAP Certified - SAP Field Service Management Sample Questions (Q43-Q48):

NEW QUESTION # 43
The Field Service Management Cloud and mobile apps have no limitations in terms of overall database size (data and attachments) and the amounts of records in tables/DTOs.
Choose the correct answer.

A. False
B. True

Answer: A

NEW QUESTION # 44
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.

A. To facilitate employee training programs
B. To foster resilient business processes and extensions
C. To develop marketing strategies
D. To monitor financial performance
E. To view and assess system adherence to Clean Core principles

Answer: E

NEW QUESTION # 45
Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.

A. Autoscheduling
B. Smartforms and feedback (checklists)
C. Customer self service

Answer: B

NEW QUESTION # 46
What are some of the features available to technicians on the mobile apps?
There are four correct answers.

A. Recording planned/unplanned consumption of material/spare parts
B. Recording efforts, expenses, and mileage
C. Service workflows
D. Using smartforms/checklists

Answer: A,B,C,D

NEW QUESTION # 47
What is the main goal of the SAP Business Suite in the context of digital transformation?
Choose the correct answer.

A. Simplify IT infrastructure
B. Increase marketing effectiveness
C. Enhance connectivity and optimize functions
D. Focus on business partnerships
E. Develop external communication strategies

Answer: C

NEW QUESTION # 48
......

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