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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Lead Management	12%	- Lead Assignment and Routing 1. Lead Scoring and Conversion Rules
Topic 2: Data Management and Integration	15%	- Data Quality and Import Tools 1. Duplicate Management 2. Data Loader and Import Wizard
Topic 3: Sales Process Automation	20%	- Sales Processes and Record Types 1. Sales Path and Guidance 2. Approval Processes
Topic 4: Sales Analytics and Reporting	12%	- Reports and Dashboards 1. Sales Performance Metrics
Topic 5: Sales Cloud Data Model and Configuration	15%	- Standard and Custom Objects 1. Lead Conversion Process 2. Account and Contact Relationships
Topic 6: Opportunity Management	14%	- Opportunity Lifecycle 1. Stages and Forecasting 2. Products and Price Books
Topic 7: Sales Productivity Features	12%	- Collaboration and Productivity Tools 1. Email Integration and Activity Management

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q155-Q160):

NEW QUESTION # 155
At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions. When support reps are involved in a deal, they should receive a credit of 15% of the revenue.
What should the consultant consider when designing a revenue sharing solution?

A. Revenue splits are required in order to use overlay splits.
B. Overlay splits can be assigned to any user with the appropriate profile.
C. Revenue splits allocated on an Opportunity can total any percentage.
D. Overlay splits Allocated on art Opportunity can total any percentage.

Answer: D

NEW QUESTION # 156
UC sells to a customer segment that has dozens of daily order and payment transactions. These customers have
low credit limits which are closely monitored. At the time orders are accepted, management wants to check the
customers available credit in Salesforce using information sourced from a third-party cloud application. What
approach should a consultant recommend for this credit system Integration?

A. Create a data mapping in Data Loader for periodic manual credit uploads.
B. Create a daily job using the custom object import wizard to retrieve credit balances.
C. Create a scheduled batch using Apex to retrieve credit balances each night.
D. Create a web service using Apex to retrieve credit balances as needed.

Answer: D

NEW QUESTION # 157
Universal Containers wants to manage their sales territories in Salesforce. What questions should be asked to determine if territory management is an appropriate solution? Choose 3 answers

A. Are there specific rules for account and opportunity access
B. Is your sales organization set up as a matrix or a tree
C. Does account sharing depend more on account traits than on ownership
D. Are your lead assignments based on sales territories
E. Are commissions calculated by the number of territories to which a representative belongs

Answer: A,C,E

NEW QUESTION # 158
What is a recommended way to migrate data from an external system while ensuring that the data adheres to data quality rules established for the Salesforce org?

A. Use the Salesforce data loader to load and cleanse the data.
B. Use the Salesforce import wizard to load and cleanse the data.
C. Cleanse the dataoutside of Satesfbrce and then migrate the data.
D. Upload the data into Salesforce and then run data cleansing tools.

Answer: C

NEW QUESTION # 159
Universal containers has automated the process of creating new account records in salesforce. All account
records created through this process are owned by a generic user. There are now two million account records
that have been created in this manner. Universal containers is now seeing performance issues when it makes
any changes to account sharing rules. What can universal containers do to address the issue without changing
its integration?

A. Ensure that the generic user has not been assigned a role.
B. Contact salesforce support to add an index to the account object
C. Ensure that the generic user has the Modify All Data permission.
D. Set the organization wide defaults for accounts to public read/write.

Answer: A

NEW QUESTION # 160
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