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SAP C_FSM_2601 Exam Syllabus Topics:

Section	Weight	Objectives
Mobile Application	20%	- Mobile Checkout and Time Tracking - Field Service Mobile App Features - Offline Capabilities - Real-Time Communication
Service Reporting and Analytics	16%	- Custom Report Generation - Service Performance Metrics - KPI Monitoring and Analysis - Reports and Dashboards
Service Order Management	26%	- Service Order Assignment and Routing - Service Order Scheduling and Planning - Service Order Creation and Processing - Service Order Status Management
Configuration and Integration	16%	- SAP FSM System Configuration - Integration with SAP ERP and CRM - Third-Party System Integration - API and Web Services
Resource Management	22%	- Workforce Planning and Forecasting - Travel and Route Optimization - Technician Management - Skill-Based Matching

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SAP Certified - SAP Field Service Management Sample Questions (Q56-Q61):

NEW QUESTION # 56
What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?
Choose the correct answer.

A. SAP Field Service Management covers planning and dispatching as well as mobile execution, whereas SAP Service and Asset Manager covers only mobile execution.
B. SAP Service and Asset Manager covers planning and dispatching as well as mobile execution, whereas SAP Field Service Management covers only mobile execution.
C. SAP Field Service Management covers planning, whereas SAP Service and Asset Manager covers execution.

Answer: A

NEW QUESTION # 57
Which of these configuration options can be used to help ensure that data volumes on mobile devices can be kept under control?
There are three correct answers.

A. Data Sync Rules
B. Permissions
C. Company settings

Answer: A,B,C

NEW QUESTION # 58
A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.

A. False
B. True

Answer: B

NEW QUESTION # 59
How can Master Data be created and maintained in FSM?
There are three correct answers.

A. By integration with back-end systems
B. By bulk upload with the Data Loader
C. Manually in the Master Data module

Answer: A,B,C

NEW QUESTION # 60
What are some of the features available to technicians on the mobile apps?
There are four correct answers.

A. Recording planned/unplanned consumption of material/spare parts
B. Service workflows
C. Recording efforts, expenses, and mileage
D. Using smartforms/checklists

Answer: A,B,C,D

NEW QUESTION # 61
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