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| Section | Objectives |
|---|---|
| Reporting and Analytics | - KPIs and retail execution metrics - Dashboards and performance tracking |
| Mobile and Offline Capabilities | - Offline synchronization and data handling - Mobile app usage for field reps |
| Retail Execution | - In-store task management and compliance tracking - Store visits and field execution processes |
| Visit Planning and Route Optimization | - Scheduling and field rep optimization - Territory and route planning concepts |
| Order Capture and Trade Promotion | - Order taking processes in Consumer Goods Cloud - Trade promotion management basics |
| Consumer Goods Cloud Fundamentals | - Data model overview (accounts, retail stores, visits) - Core platform concepts and Consumer Goods Cloud positioning |
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NEW QUESTION # 74
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotion and inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure they are able to capture these KPIs?
Answer: C
NEW QUESTION # 75
What is the image object (which stores the planogram) related to?
Answer: C
Explanation:
The planogram Image record is associated with an In-Store Location. This relationship identifies the specific physical area of the retail store where the reference shelf arrangement applies.
Salesforce ' s Planogram Check prerequisites require administrators to create an Image record representing the planogram and then associate that Image with the appropriate In-Store Location. Typical In-Store Locations include primary shelves, aisles, checkout counters, endcaps, and other areas where products are displayed.
The association is important because a single Retail Store can contain many merchandising locations, each with a different expected layout. Linking the planogram directly to its In-Store Location enables Salesforce to present the correct reference image when a field representative performs a Planogram Check at that particular location.
The Retail Store KPI then references the corresponding In-Store Location Category, Assessment Indicator Definition, Image or planogram, product context, and KPI Type. During execution, the field representative can open Product Details within the Planogram Check and view both the products to be inspected and the associated reference image.
Therefore, the Image object containing the planogram is related to the In-Store Location where that planogram must be evaluated.
Study Guide Topics:Data Setup - > Planogram - > Image - > In-Store Location - > Planogram Check
NEW QUESTION # 76
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
Answer: C
Explanation:
Flow Builder is a scalable and flexible tool for building visit recommendation strategies, allowing for customization and adaptation to meet NTO's specific needs.
NEW QUESTION # 77
Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
Answer: A,B,E
Explanation:
To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured:
Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store.
Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments.
Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 78
Universal Containers (UC) is implementing Communications Cloud. One of the KPIs for their digital transformation is to reduce time-to-market for new products and product changes since it currently takes them three months end-to-end to launch a new product.
Which two actions will help measure product time-to-market in Communications Cloud?
Answer: A,B
Explanation:
Salesforce Communications Cloud includes the Enterprise Product Catalog (EPC), which provides a structured and measurable approach to product lifecycle management. To track and measure time-to-market, Salesforce recommends leveraging the EPC Project framework, which is specifically designed to manage, bundle, and monitor product-related changes-from initial design through testing and deployment.
Option A: Leverage the EPC Project functionality
EPC Projects act as containers for all product modifications, including Product Specifications, Pricing, Rules, Attributes, and Versions. They include timestamps for creation, modification, approval, and deployment. Public Salesforce EPC guidance highlights Projects as the recommended mechanism for governance, visibility, and tracking across the product lifecycle. EPC Projects therefore provide the primary dataset required to calculate time-to-market (TTM).
Option C: Create a Salesforce Report on the EPC Project object
Because EPC Project records store metadata about the start, modification, and completion dates of product work, Salesforce Reports on the EPC Project object allow UC to measure cycle times directly. Using reporting tools, UC can track KPIs such as:
Time from Project creation to approval
Time from design to activation
TTM per product type or product launch initiative
Delays in approval or deployment
Why not B or D?
B (CRM Analytics template) - Salesforce does not provide a predefined "Product Time-To-Market" app template specific to EPC, and TTM cannot be measured solely from analytics without EPC Project metadata.
D (Reporting on Product object) - Product records themselves do not reflect lifecycle timestamps or governance workflows, so they cannot measure TTM accurately.
NEW QUESTION # 79
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