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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Process Automation | 13% | - Explain how to configure and use Workflow and Process Builder - Explain how to use Flow to automate business logic - Given a scenario, design and configure Flow (Screen Flow, Autolaunched Flow) - Evaluate when to use declarative automation tools vs. programmatic tools |
| Topic 2: User Interface | 13% | - Configure Salesforce Mobile App and Lightning Console - Explain how to configure Lightning pages and the Lightning App Builder - Describe the UI capabilities and customization options available - Given a scenario, determine which UI features to use |
| Topic 3: Data Modeling | 10% | - Determine the appropriate field type for a given scenario - Explain the capabilities of the different relationship types (lookup, master-detail) - Select the appropriate schema design for a given scenario - Given a scenario, design and implement native Salesforce objects and relationships |
| Topic 4: AppExchange | 3% | - Describe how to evaluate and install apps from AppExchange - Explain the security and trust considerations for AppExchange apps |
| Topic 5: Reporting & Analytics | 8% | - Explain and configure analytics capabilities - Create reports and dashboards - Given a scenario, determine which reporting tool to use |
| Topic 6: Programmatic Development (Bonus - 17%) | 17% | - Describe Salesforce APIs and when to use them - Explain the basics of Lightning Web Components (LWC) - Describe when to use declarative vs. programmatic development - Explain the basics of Apex and its use cases |
| Topic 7: Security | 8% | - Determine the appropriate sharing model for a given scenario - Configure org-level security settings and object-level access - Explain the security features available and when to apply them |
| Topic 8: Salesforce Fundamentals | 8% | - Explain the capabilities and constraints of the Salesforce platform - Determine appropriate licensing model for orgs - Given a scenario, identify the appropriate deployment approach |
| Topic 9: Mobile Administration | 5% | - Determine the appropriate mobile configuration for a given scenario - Configure the Salesforce Mobile App |
| Topic 10: Salesforce CRM Content | 5% | - Configure and manage Salesforce CRM Content libraries - Explain when and how to use Salesforce CRM Content |
| Topic 11: Environment Management & Deployment | 5% | - Determine the appropriate environment deployment model - Explain the capabilities and constraints of Change Sets - Explain the options for moving metadata and data between environments |
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NEW QUESTION # 63
After discovering a second sun in the solar system, Ursa Major Solar wants to change the field relationship between `Sun_c` and `Planet_c` to a lookup rather than a master- detail. What should an app builder consider about the effect on reporting before making this change?
Answer: C
Explanation:
The correct answer is A. Existing reports created under the Sun__c with Planet__c report type made by Salesforce will be unusable, but not deleted.
When a relationship is changed from master-detail to lookup, the available standard report types can change. Salesforce documentation notes that converting a lookup relationship to master-detail or vice versa can make existing custom reports unusable because of differences in available standard report types.
B is incorrect because roll-up summary fields are not automatically deleted from reports as part of the conversion. In fact, Salesforce states that a master-detail relationship cannot be converted to lookup while roll-up summary fields exist on the master object.
C is incorrect because roll-up summary fields do not remain and simply stop updating.
D is incorrect because the reports are not deleted; they become unusable.
NEW QUESTION # 64
A production org includes custom objects containing confidential Information. A sandbox is needed that includes data records, excludes all of the Confidential objects, and can be refreshed weekly. Which steps should an app builder take to meet these requirements?
Answer: C
Explanation:
The correct answer is C. Create a Partial Copy Sandbox and use a sandbox template.
A Partial Copy Sandbox includes metadata plus selected production data and supports the use of a sandbox template to control which objects and data are copied. This allows the app builder to exclude confidential custom objects. It also meets the weekly refresh requirement because Salesforce allows Partial Copy sandboxes to be refreshed every 5 days.
B . Full Copy Sandbox can use a sandbox template, but it does not meet the weekly refresh requirement.
A and D are incorrect because Developer and Developer Pro sandboxes are not the correct choice when the sandbox must include selected production data records through a sandbox template.
NEW QUESTION # 65
The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field. After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience. Which two solutions could an app builder suggest? Choose 2 answers
Answer: A,C
Explanation:
The correct solutions are D. Create a custom app page and assign it to the mobile menu and B. Include Today as a navigation item in the app.
Salesforce supports creating a mobile app page with Lightning App Builder for the Salesforce mobile app. This allows an app builder to design a mobile-focused experience and make it available through mobile navigation.
Salesforce also provides Today in the mobile app to help users manage their day, prepare for meetings, and access relevant mobile productivity information. Salesforce documentation states that users access Today from the Salesforce mobile app navigation menu, and admins can add Today to Lightning app navigation and the Mobile Only app.
C is not the best verified exam answer for the standard version of this question. While mobile navigation can be customized, the stronger Platform App Builder mobile UX recommendations here are adding a custom mobile app page and adding Today as a navigation item.
NEW QUESTION # 66
Cloud Kicks (CK) tracks the support level of its customers on the account Record page. CK wants to a text notification on a case record page when the Related account is a platinum-level customer. How can an app builder meet this requirement?
Answer: C
Explanation:
The correct solution is to add a Rich Text component to the Case Lightning record page and then use component visibility so it only appears when the related Account's support level is Platinum.
Salesforce Lightning App Builder supports visibility rules that show or hide components based on field criteria. Salesforce documentation confirms that visibility filters on record pages rely on field data associated with the page's object, and related lookup fields can be used in visibility-rule considerations.
This is the best declarative solution because the requirement is only to display a text notification. A custom Lightning Web Component or cloned Lightning page is unnecessary.
Why others are incorrect:
A is incorrect because assigning a Case page to "platinum accounts" is not the correct assignment model.
C and D are incorrect because custom Lightning Web Components add unnecessary development effort for a simple text notification.
NEW QUESTION # 67
Cloud Kicks (CK) captures all shipping information in a custom object called Shipments__c. CK's app builder is tasked with creating an approval process to ensure department members can approve all overnight shipments.
Where should the app builder route the approval request?
Answer: C
Explanation:
Public group is the best option to route the approval request for overnight shipments. Public groups can include users, roles, or other groups. Queues are used to assign ownership of records to a group of users, not for approval processes. Hierarchy field and role are not flexible enough to include only the department members.
NEW QUESTION # 68
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