Desktop Based ITIL-4-HVIT ITIL 4 Specialist: High-Velocity IT Practice Test Software

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionWeightObjectives
Enabling Assured Conformance7%- Information security management, risk management, compliance
Enabling Fast Development15%- Automation, cloud-native practices, and rapid deployment
- Agile, DevOps, and continuous integration/delivery practices
Enabling Valuable Investments15%- Prioritization and value assessment practices
- Strategic alignment, portfolio management, business case development
Enabling Resilient Operations10%- Capacity and performance management, monitoring and event management
- Problem management, service continuity, infrastructure and platform management
Guiding Principles and Foundational Concepts for Velocity20%- Service-dominant logic, design thinking, complexity thinking
- Ethics, safety culture, lean culture, Toyota Kata
- Lean, agile, resilient, and continuous principles
Enabling Co-Created Value8%- Relationship management, service design, service desk practices
High-Velocity IT Concepts and Digital Enterprise25%- Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle
- Core terms: High-velocity IT, digital organization, digital transformation, digital technology
- Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q10-Q15):

NEW QUESTION # 10
Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?

Answer: A

Explanation:
Valuable investments ensure that resources, initiatives, and risks taken by the organization are aligned with strategic objectives and corporate direction. This objective focuses on making sure that investment decisions deliver intended business value and remain consistent with overall organizational goals, helping to balance innovation with controlled and purposeful risk-taking.


NEW QUESTION # 11
A development and operations team experienced a major service outage during a release. After recovery, senior leaders want to understand what happened and prevent recurrence, but they also want to avoid a blame culture that discourages openness.
Which approach is BEST?

Answer: A

Explanation:
A blameless post-mortem supports learning, transparency, and continual improvement without creating fear. In HVIT environments, organizations need fast learning loops and honest reporting, especially after failures. People are more likely to share important evidence and contributing factors when they know the goal is improvement, not punishment.


NEW QUESTION # 12
An organization deliberately injects failures into its production environment to discover weaknesses before they cause unplanned outages.
Which objective is MOST supported by this practice?

Answer: A

Explanation:
Chaos engineering is the discipline of experimenting on a system to build confidence in its ability to withstand turbulent conditions. By exposing hidden weaknesses under controlled circumstances, it strengthens the availability, continuity, and recoverability characteristics that define resilient operations.


NEW QUESTION # 13
An organization is going through a digital transformation. With the increased importance of digital services, the organization needs to ensure a balance between time to market and high reliability.
How does the 'architecture management' practice support this?

Answer: C

Explanation:
The architecture management practice would recommend iteratively moving application functionality to microservices, as this reduces tight coupling, increases flexibility, and allows more frequent and safer changes to the system.


NEW QUESTION # 14
Which is the BEST example of how the 'infrastructure and platform management' practice uses the version control technique?

Answer: B

Explanation:
Managing configuration settings during a network change is the best example of version control in the context of the infrastructure and platform management practice, as version control ensures changes to configurations are tracked, reversible, and auditable.


NEW QUESTION # 15
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