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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Operational Procedures	21%	- Communication and professionalism 1. Customer service techniques 2. Incident reporting 3. SLA management - Safety and compliance 1. Environmental controls 2. Workplace safety procedures 3. Privacy and regulatory compliance - IT service management 1. Documentation and change management 2. Backup and recovery processes 3. Disaster recovery planning
Topic 2: Operating Systems	28%	- Mobile operating systems 1. Android and iOS configuration 2. App installation and security settings 3. Mobile device management - macOS, Linux, and Chrome OS basics 1. Installation and navigation 2. System configuration and maintenance 3. Command-line operations - Windows installation, configuration, and management 1. File systems, partitions, and storage management 2. Command-line tools and scripting 3. Device drivers and system updates 4. Windows 10/11 features and settings
Topic 3: Software Troubleshooting	23%	- Mobile device troubleshooting 1. Connectivity and synchronization issues 2. Performance and battery problems 3. App and OS update failures - Application and security troubleshooting 1. Installation and compatibility problems 2. Application crashes and errors 3. Security-related issues and fixes - Operating system issues 1. Boot errors and startup problems 2. System crashes and performance issues 3. Update and driver failures
Topic 4: Security	28%	- Threats and mitigation 1. Data protection and disposal 2. Malware types and removal 3. Social engineering prevention - Security fundamentals 1. Zero Trust concepts 2. Permissions and access control 3. Authentication and authorization - Network and application security 1. Encryption technologies 2. Firewalls and security appliances 3. Wireless security protocols

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Pass Guaranteed Accurate 220-1202 - Questions CompTIA A+ Certification Exam: Core 2 Pdf

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q108-Q113):

NEW QUESTION # 108
A user wants to use a USB to move a 4.57GB .pst file from one Windows computer to another. Which of the following filesystems should the USB be formatted with?

A. FAT32
B. ext4
C. APFS
D. NTFS

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
FAT32cannot support files larger than 4GB.NTFSsupports large file sizes and is compatible across Windows systems, making it the correct choice for transferring a 4.57GB file.
FromAll-in-One Exam Guide:
"NTFS is the preferred file system for large file transfers within Windows. FAT32 has a 4GB file size limit, which makes it unsuitable for modern use cases involving large files."

NEW QUESTION # 109
A user reports that their smartphone frequently displays pop-ups that warn of security threats and recommend tools to protect against them. After tapping one of the pop-ups, the user notices that the smartphone ' s battery drains faster. Which of the following should a technician recommend to resolve this issue?

A. Perform a factory reset on the smartphone.
B. Clear the smartphone ' s browser cache and uninstall unknown applications.
C. Enable airplane mode and restart the smartphone.
D. Replace the SIM card and modify the network settings.

Answer: B

Explanation:
The symptoms point to malicious or rogue content: frequent "security warning" pop-ups that push "tools" is a classic sign of scam/rogue apps, and the new fast battery drain suggests an unwanted process running in the background. The CompTIA objectives explicitly list mobile security symptoms such as "high number of ads,"
"fake security warnings," and "unexpected application behavior," which aligns with this scenario. On the browser side, Quentin Docter notes that if you continually receive pop-ups or overlays, "you may be infected with malware," and recommends scanning with antivirus/antimalware software. He also explains that clearing browsing data/cache is sometimes necessary to resolve browser-related problems and details how to clear cache/browsing data.
Because the user tapped the pop-up and then battery life worsened, the best practical fix is to remove the likely malicious application(s) (uninstall unknown apps) and clear browser cache to eliminate stored site data
/scripts fueling the pop-ups. A factory reset is a stronger last resort, but least disruptive remediation is A.

NEW QUESTION # 110
A user is unable to access an external vendor website from the corporate network. Which of the following Windows command-line tools should a technician use to determine where the issue is potentially occurring?

A. tracert
B. nslookup
C. ipconfig
D. ping

Answer: A

Explanation:
The tracert command traces the route packets take to reach a destination and displays each hop along the path. This allows the technician to identify where communication is failing between the corporate network and the external vendor website.

NEW QUESTION # 111
Which of the following is found in an MSDS sheet for a battery backup?

A. Installation instructions
B. Configuration steps
C. Emergency procedures
D. Voltage specifications

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
An MSDS (Material Safety Data Sheet), now commonly referred to as SDS (Safety Data Sheet), is a document that provides detailed information on the properties of a particular substance. It includes safety guidelines and emergency procedures related to handling, exposure, fire hazards, and first aid-not installation or configuration instructions.
For a battery backup (UPS device), the MSDS would include emergency procedures such as what to do in case of a chemical spill, exposure to battery acid, or fire hazard due to overheating or chemical leakage. This ensures the safety of personnel and complies with hazardous materials handling regulations.
Reference:
CompTIA A+ 220-1102 Objective 4.1: Given a scenario, implement best practices associated with documentation and support systems information management.
Study Guide Section: MSDS/SDS usage and safety documentation

NEW QUESTION # 112
Which of the following security measures addresses the issue of information exfiltration?

A. IAM
B. SAML
C. MDM
D. DLP

Answer: D

Explanation:
Data Loss Prevention is designed to monitor, detect, and prevent unauthorized transmission of sensitive data outside the organization. It directly addresses information exfiltration by controlling how data is accessed, shared, or transferred.

NEW QUESTION # 113
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