Cisco 300-830덤프를 구매하시기전에 사이트에서 해당 덤프의 무료샘플을 다운받아 덤프품질을 체크해보실수 있습니다. 300-830덤프를 구매하시면 구매일로부터 1년내에 덤프가 업데이트될때마다 업데이트된 버전을 무료로 제공해드립니다.Cisco 300-830덤프 업데이트 서비스는 덤프비용을 환불받을시 자동으로 종료됩니다.
| Section | Objectives |
|---|---|
| Edge and Expressway Deployment | - Cisco Expressway configuration
|
| SIP and PSTN Connectivity | - SIP trunking design and troubleshooting
|
| Security and Troubleshooting | - Secure collaboration deployment
|
| Cloud Collaboration Architecture | - Cisco Webex cloud services overview
|
| Hybrid Collaboration Services | - Hybrid services integration
|
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질문 # 50
Drag and Drop Question
The Cisco Webex Contact Center manager asks for a report that summarizes this information from the previous week:
- List of each call
- Caller's number
- Queue and queue duration
- Final agent
Drag and drop the fields from the left onto the corresponding categories on the right that are needed to create this report. Not all options are used.
정답：
설명：
질문 # 51
Refer to the exhibit. A Webex Contact Center engineer is deploying a chat digital channel widget for Companyabc. After the chat digital channel widget code is implemented in the company website, the chat digital channel widget does not load. While investigating Webex Contact Center, engineer sees this output in the web browser. What is causing this issue?
정답：B
설명：
The Web Chat Asset is configured with a domain pattern that does not match the website domain shown in the browser request. Because the widget validates the requesting website against the configured asset domain, the chat widget fails to load when the domain is incorrect.
질문 # 52
Refer to the exhibit.
A Webex Contact Center engineer is deploying a chat digital channel widget for Company ABC . After the chat digital channel widget code is implemented in the company website, the chat digital channel widget does not load. While investigating Webex Contact Center, engineer sees this output in the web browser .
What is causing this issue?
정답：B
설명：
A Web Chat widget that is visible in configuration but does not load on the company website commonly points to an asset-domain mismatch. Cisco Webex Connect live chat assets require the website domain to be configured for the asset so the platform can validate where the widget is embedded. The exhibit shows the browser-side failure after widget code is implemented, which is consistent with the site domain not matching the domain configured for the Web Chat Asset. Missing Webex Connect flow configuration usually causes chat handling or routing failures after a chat is initiated, not the widget failing to load. A firewall block to a widget domain is possible in the real world, but the question says the engineer sees output in the browser while investigating Webex Contact Center, and the Cisco configuration control involved is the website domain on the asset. Content Security Policy allow-listing in Webex Contact Center is for desktop/embedded content behavior, not the primary asset-domain validation for web chat loading. Reference: Webex Connect Help, Livechat; Cisco Help, Set up digital channels in Webex Contact Center.
질문 # 53
Quantum Innovations wants to automate the handling of these customer queries:
- product warranty details
- current promotions
- delivery timelines
- nearest store based on a postal code
The solution must provide accurate responses quickly and consistently. Which solution meets the customer requirements?
정답：D
설명：
An autonomous AI agent can understand customer intent, retrieve or generate accurate responses from connected business knowledge and systems, and handle varied self-service queries consistently without requiring a rigid predefined script.
질문 # 54
Cisco Webex Contact Center uses Local Gateway for PSTN services. The Webex Contact Center supervisor notices that callers receive the initial greeting, which allows them to select an option, and then the call drops.
Which action helps to identify the cause of the issue?
정답：D
설명：
The call reaches the initial greeting and accepts an IVR option, so the Local Gateway and inbound call delivery are working at least through the first media and signaling stage. The failure occurs after the caller makes a menu selection, which points at the flow branch or the next activity after that menu, not at the trunk itself. Cisco's Flow Designer documentation explains that flows define what happens at each stage of a call, including prompts, menu handling, queueing, transfers, and disconnect behavior. If a branch after the selected option has an invalid Queue Contact configuration, an invalid transfer destination, an unhandled error, or an incorrect terminal node, the customer may hear the greeting and then be disconnected. Analyzer can confirm call records after the fact, but the fastest root-cause path is to inspect the flow configuration and the branch selected by the caller. Queue or channel association issues would usually prevent reaching the intended IVR stage. Reference: Cisco Help, Build and manage flows with Flow Designer; Understand Routing and Queueing in Webex Contact Center.
질문 # 55
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