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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Foundations Exam (Plat-101) |
| Exam Number: | PLAT-101 |
| Real Exam Qty: | 40 multiple-choice questions + up to 5 unscored questions |
| Certificate Validity Period: | Not explicitly stated (Salesforce certifications typically require periodic maintenance via Trailhead maintenance modules) |
| Related Certifications: | Salesforce Certified Marketing Cloud Engagement Foundations Salesforce Certified Platform App Builder Salesforce Certified Platform Administrator |
| Exam Price: | USD 75 / JPY 10,000 (plus applicable taxes) |
| Available Languages: | English, French, Japanese |
| Exam Format: | Unscored pilot questions included, Multiple-choice, Multiple-select (possible) |
| Passing Score: | 62% |
| Exam Duration: | 70 minutes |
| Recommended Training: | Salesforce Trailhead Platform Foundations Trailmix Salesforce Certification Exam Guide (Platform Foundations) |
| Exam Registration: | Official Salesforce Certification Exam Registration Salesforce Certification Help / Exam Guide |
| Sample Questions: | Salesforce Plat-101 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | None (recommended up to ~6 months Salesforce user experience) |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-platform-foundations---Plat-101 |
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NEW QUESTION # 86
A Salesforce user met with the new Director of IT for their customer, Northern Trail Outfitters (NTO).
Where should the user add the new Director's information into Salesforce?
Answer: A
Explanation:
In Salesforce, the Contacts object is used to store information about individuals associated with an Account (e.
g., the customer organization). Since the new Director of IT works for Northern Trail Outfitters (NTO), the correct place to store their information is under Contacts, linked to the relevant Account.
* A. Accounts: Used for organizations or companies, not individuals.
* C. Leads: Used for prospective customers or individuals before they are qualified as contacts.
References from Salesforce Documentation:
* Contacts and Accounts Overview
* Leads vs. Contacts
NEW QUESTION # 87
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individuals have called in to the support center.
Which relationship on Case should the associate use?
Answer: C
Explanation:
The contact relationship on case is used to indicate the individual who has called in to the support center. The contact field on case is a lookup field that allows the user to select a contact from the related account or any other account. The owner relationship on case is used to indicate the user who is responsible for working on the case. The account relationship on case is used to indicate the company or organization that the case is related to.
NEW QUESTION # 88
Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does not exceed $100.
What should GCC use to ensure to opportunities meet these standards?
Answer: C
Explanation:
Validation rules are what GCC should use to ensure that opportunities meet the standards for the Annual Revenue field. Validation rules are a type of metadata that define a condition and an error message to display when the condition is not met. Validation rules can be used to enforce data quality and integrity by preventing users from saving records that do not meet the specified criteria. For example, a validation rule could be set up on the Opportunity object to check that the Annual Revenue field is a positive amount and does not exceed
$100. Assignment rules are a type of metadata that define how records are assigned to users or queues based on certain criteria. Assignment rules can be used to automate business processes by distributing records to the appropriate owners or teams. For example, an assignment rule could be set up on the Lead object to assign leads to sales reps based on their territory. Default values are a type of metadata that define a value that is automatically populated in a field when a new record is created, unless the user enters a different value.
Default values can be used to save time and ensure data consistency by prefilling fields with common or expected values. For example, a default value could be set up on the Lead Source field to indicate the most frequent source of leads, such as Web or Phone.
NEW QUESTION # 89
Get Cloudy Consulting encourages end users to update their own settings.
How can an end-user access their personal settings?
Answer: A
Explanation:
The way that an end-user can access their personal settings is to click the profile icon in the header, then click Settings. This will open the Settings page, where the user can update their personal information, language and locale, email, display, security, and other settings. Clicking the gear icon in the header, then clicking Setup will open the Setup page, where the user can access the org-wide settings and features, but not their personal settings. Clicking the question mark icon in the header, then creating a Case will open the Help Center, where the user can get help and support, but not access their personal settings.
NEW QUESTION # 90
The salesforce account executive for Get Cloudy Consulting (GCC) advises the company to use United Clouds to assist with its transition to using Salesforce as its CRM. GCC also plans to add an app in Salesforce from Connected Mail.
What is the role of each of these companies?
Answer: A
Explanation:
The role of each of these companies is as follows:
* Get Cloudy Consulting - Customer: GCC is the customer of Salesforce, which means it uses Salesforce products and services to run its business.
* Connected Mail - Independent Software Vendor (ISV): Connected Mail is an ISV, which means it develops and sells applications that are built on the Salesforce platform and are available on the AppExchange.
* United Clouds - Partner: United Clouds is a partner of Salesforce, which means it provides consulting, implementation, integration, or training services to help customers succeed with Salesforce.
NEW QUESTION # 91
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