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Salesforce MCE-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Discovery and Requirements15%- Gather business requirements
  • 1. Identify technical requirements and constraints
  • 2. Define business goals and KPIs
- Solution design
  • 1. Create a scalable solution architecture
  • 2. Map requirements to platform capabilities
Topic 2: Journey Builder and Automation20%- Automation Studio
  • 1. Data management and file transfers
  • 2. Automation activities and scheduling
- Journey Builder fundamentals
  • 1. Entry sources, activities, and flows
  • 2. Goal and exit criteria
Topic 3: Data Management and Segmentation20%- Data modeling
  • 1. Contact model and data relationships
  • 2. Data extensions vs. lists
- Segmentation
  • 1. Filters, queries, and SQL
  • 2. Audience targeting and exclusion
Topic 4: Content and Messaging15%- Multi-channel messaging
  • 1. SMS, push notifications, and other channels
  • 2. Personalization and dynamic content
- Email design and deliverability
  • 1. Deliverability best practices
  • 2. Content types and templates
Topic 5: Analytics and Reporting15%- Advanced analytics
  • 1. Data extracts and tracking
  • 2. ROI measurement and attribution
- Standard reports and dashboards
  • 1. Email performance and engagement metrics
  • 2. Journey and automation performance
Topic 6: Concepts of Marketing Cloud Engagement15%- Technical architecture
  • 1. Integration patterns with Sales/Service Cloud
  • 2. Data model and relationships
- Key terminology and concepts
  • 1. Marketing Cloud Engagement vs. other Marketing Cloud products
  • 2. Core concepts: journeys, messages, content, audiences

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Salesforce Certified Marketing Cloud Engagement Consultant Sample Questions (Q80-Q85):

NEW QUESTION # 80
There is Custom Field Type in Marketing Cloud Account Engagement called Date

Answer: A


NEW QUESTION # 81
Northern Trail Outfitters and its subsidiaries use Sales Cloud and Marketing Cloud to send customers frequent email communications about new products and updates on their portfolios.
They have noticed the messaging and branding being sent varies greatly and would like to create a better customer experience. What extension product should be considered to unify the messaging and branding of these communications while still allowing personalization and timing of campaigns?

Answer: C

Explanation:
Distributed Marketing is specifically designed to allow centralized marketing teams to control messaging and branding while empowering field teams (subsidiaries, partners) to personalize and send communications. It ensures consistency, compliance, and unified branding across campaigns.


NEW QUESTION # 82
What is critical in achieving good email deliverabillty?

Answer: D


NEW QUESTION # 83
LenoxSoft has purchased a list of prospects and wants to send emails to those prospects in Marketing Cloud Account Engagement immediately. What is the correct way to handle this?

Answer: A


NEW QUESTION # 84
When connecting Marketing Cloud Account Engagement for the first time to Salesforce, what is required before records will begin syncing?

Answer: C


NEW QUESTION # 85
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