Sales-Cloud-Consultant専門知識 & Sales-Cloud-Consultant入門知識

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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Consulting Practices	7%	- Project lifecycle and delivery - Requirements gathering and analysis - Solution design and validation
Implementation Strategies	15%	- Evaluate declarative vs custom development options - Determine deployment and change management approaches - Plan and manage implementation projects
Data Management	8%	- Data quality and scalability considerations - Data migration and integration planning - Manage large data volumes and cross-system data flows
Sales Productivity and Integration	8%	- Email and productivity tools integration - Collaboration and mobile solutions - Third-party application integration
Practical Application of Sales Cloud Expertise	33%	- Territory management and forecasting - Security and sharing configuration - Lead management and conversion - Account and contact management - Opportunity management, products, price books and quotes
Sales Lifecycle	23%	- Build reports and dashboards for sales KPIs - Apply Sales Cloud features and related products - Align solutions with business requirements, KPIs and challenges - Design sales and marketing processes

>> Sales-Cloud-Consultant専門知識 <<

Salesforce Sales-Cloud-Consultant Exam | Sales-Cloud-Consultant専門知識 - 準備助ける Sales-Cloud-Consultant: Salesforce Certified Sales Cloud Consultant 簡単試験

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Salesforce Certified Sales Cloud Consultant 認定 Sales-Cloud-Consultant 試験問題 (Q139-Q144):

質問 # 139
Universal Containers customer support management wants to provide proactive communications to customers who are likely to provide low customer satisfaction (CSAT) scores. Which two customer-related metrics should the customer support management analyze? Choose 2 answers

A. New Cases opened by account channel
B. Time spent by account year-to -date
C. High-priority cases opened by account month-to-date
D. Escalated cases by account month-to-date

正解：A、C

質問 # 140
Each product engineer at Cloud Kicks supports 3 specific product lines. There are three product lines. Sales reps sell all the company's product lines; Sales management wants the appropriate product engineer automatically assigned to any new Opportunity for their product line with Read-Only rights.
What are two actions the consultant can take to meet the requirement?
Choose 2 answers

A. Enable Default Opportunity Teams for the Opportunity.
B. Enable Default Account Teams for each product line.
C. Manually assign a product-specific role to each product engineer.
D. Create criteria-based opportunity sharing rules for each product line.

正解：C、D

解説：
A). Create criteria-based opportunity sharing rules for each product line. This allows you to specify criteria for sharing an Opportunity with a specific user or group of users. For example, you could create a rule that shares an Opportunity with the product engineer when the Opportunity has a certain product line assigned to it.
B). Enable Default Opportunity Teams for the Opportunity. This allows you to set a default Opportunity Team for an Opportunity, which will automatically assign the product engineer to the Opportunity when it is created. This is useful when you need to assign a specific user to multiple Opportunities.

質問 # 141
Which of the following statements are true about an end user's forecast? (Select all that apply)

A. This aggregate can be dollars of revenue
B. This aggregate can be both dollars or revenue and units of products
C. Rolls up according to the forecast hierarchy
D. This aggregate can be units of products
E. Is updated in the system every evening at 5 pm

正解：A、B、C、D

質問 # 142
Cloud Kicks uses Chatter to collaborate corporate-wide. Sales representatives are getting too many items showing on their feed, so it's hard to sort through to find items that are high priority or need the sales representative's immediate attention.
Which solution should the Consultant recommend?

A. Create a Chatter Feed page layout.
B. Create Chatter Streams.
C. Increase Chatter Feeds bookmark limit.
D. Create Chatter topics.
E. Increase the Chatter follower limit.

正解：B

質問 # 143
Which two solutions should a consultant recommend if a sales process requires opportunities to have associated product line items before moving the opportunity to the negotiation stage? (Choose two.)

A. Define a workflow rule that automatically defaults to a PriceBook and product line item when selecting the negotiation stage.
B. Ensure that all sales representatives have access to at least one PriceBook when creating product lines.
C. Configure the opportunity record types to enforce product line item entry before selecting the negotiation stage.
D. Configure a validation rule that tests the Has Line Item and Stage fields for the correct condition.

正解：B、D

質問 # 144
......

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