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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFND_V4
Related Certifications:	ITIL 4 Strategic Leader ITIL 4 Managing Professional
Exam Duration:	60 (75 for non-native language speakers)
Available Languages:	Polish, Spanish, Norwegian, Italian, Chinese, French, English, Dutch, Japanese, Portuguese, Danish, Finnish, German
Real Exam Qty:	40
Certificate Validity Period:	3 years
Passing Score:	65% (26/40)
Exam Format:	List selection, Closed-book, Multiple-choice, Single answer
Exam Price:	$385 USD
Recommended Training:	EXIN Accredited Training Providers Official ITIL 4 Foundation Study Material
Exam Registration:	EXIN Official Registration PeopleCert
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online proctored or in-person at authorized test centers
Pre Condition:	No formal prerequisites; no prior IT experience required
Official Syllabus URL:	https://www.exin.com/en/exams/itil-4-foundation

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EXIN ITILFNDv4 exam is ideal for individuals who are just starting their career in IT service management, those who want to gain a fundamental understanding of ITIL 4, or those who wish to refresh their knowledge of the framework. Passing the ITILFNDv4 exam is a prerequisite for higher-level ITIL 4 certifications, such as ITIL Managing Professional (MP) and ITIL Strategic Leader (SL). ITILFNDv4 Exam is available in multiple languages and can be taken online or in-person from an accredited training provider.

EXIN ITIL 4 Foundation Sample Questions (Q41-Q46):

NEW QUESTION # 41
Which statement about outputs is CORRECT?

A. They capture customer demand for services
B. They describe how the service performs
C. They contribute to the achievement of outcomes
D. They consist of several outcomes

Answer: C

NEW QUESTION # 42
Which practice requires skills and competencies related to business analysis, supplier management and relationship management?

A. IT asset management
B. Incident management
C. Monitoring and event management
D. Service level management

Answer: D

NEW QUESTION # 43
Which helps to manage an incident when it is unclear which support team should be working on the incident?

A. Swarming
B. Disaster recovery plans
C. Target resolution times
D. Self-help

Answer: A

NEW QUESTION # 44
Which of the four dimensions focuses on roles, responsibilities, and systems of authority?

A. Information and technology
B. Partners and suppliers
C. Value streams and processes
D. Organizations and people

Answer: D

NEW QUESTION # 45
What is the purpose of the 'monitoring and event management' practice?

A. To restore normal service operation as quickly as possible
B. To manage workarounds and known errors
C. To capture demand for incident resolution and service requests
D. To systematically observe services and service components

Answer: D

NEW QUESTION # 46
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