Salesforce Slack-Admn-201 Prepaway Dumps & Slack-Admn-201 Valid Test Book

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Channel & User Group Administration	28%	- Configure channel management policies - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Manage default channels and required channels - Convert public channels to private channels
Topic 2: Enabling Slack Success	15%	- Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Create help channels for user support - Promote best practices and user adoption
Topic 3: Fundamentals	9%	- Differentiate between Slack plans and features - Understand Slack roles and responsibilities - Navigate the Slack Admin console
Topic 4: Security	15%	- Enable multi-factor authentication (MFA) - Monitor and audit workspace activity - Configure security policies and compliance settings - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies
Topic 5: Workspace Administration	9%	- Manage workspace settings and configurations - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace
Topic 6: User Lifecycle Management	14%	- Manage user roles and admin roles - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding
Topic 7: App Administration	10%	- Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Manage app approvals and app directory - Configure app permissions and settings

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Salesforce Certified Slack Administrator Sample Questions (Q49-Q54):

NEW QUESTION # 49
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
B. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
C. Promote the "Ambassadors" to Workspace Admins in Slack.
D. Promote the "Ambassadors" to Workspace Owners in Slack.

Answer: A

Explanation:
In Enterprise Grid, you can:
"Delegate app management by selecting specific members or user groups who are allowed to review, approve, and manage app requests." This provides a controlled and efficient way to expand app review capabilities without elevating users to Workspace Owner or Admin roles.
(Reference: Slack Administration Study Guide - App Management and Delegated App Approvals)
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NEW QUESTION # 50
You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A. Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
B. Contact Slack, and request access to export the required public channel data.
C. Use the Import/Export Data tool under workspace settings to export the required public channel data.
D. Use the Discovery APIs to export the required public channel data.

Answer: C

Explanation:
Slack's documentation for the Business+ plan specifies:
"Workspace Owners can use the standard Import/Export Data tool to export data from public channels without needing to contact Slack or request additional permissions." Discovery APIs (D) are only available on the Enterprise Grid plan. A and B would only apply for more extensive exports (such as private channels, which would require special approval, typically for compliance or legal reasons).
(Reference: Slack Administration Study Guide - Exporting Data from Slack)

NEW QUESTION # 51
Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.
HR has its own workspace.
How should you advise the HR Director to use Slack for this use case?
(Select the best answer.)

A. Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization.
B. Create a public channel in the HR workspace, and add all hiring managers in the organization.
C. Create a private channel in the HR workspace, and add all hiring managers in the organization.
D. Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization.

Answer: C

Explanation:
Slack recommends for sensitive HR communication:
"Use a private channel to manage sensitive communications, like hiring and recruiting questions, especially when HR policies and individual discussions are involved." A public channel (A, D) risks sensitive information exposure. Org-wide channels (B) are less appropriate for targeting a specific audience like hiring managers.
(Reference: Slack Administration Study Guide - Managing Sensitive Information in Channels)

NEW QUESTION # 52
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

A. Respond to each employee via direct message with the answer to their question.
B. Post their question on their behalf in a public #help channel and respond in thread.
C. Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.
D. Ask the question, and if they are still unable to find the answer, post their own question in a public
#help channel, where Jose and his team will respond in thread.

Answer: C

Explanation:
Slack best practices encourage public discussions to:
"Make answers discoverable to others who might have the same question later, reduce redundant inquiries, and model a culture of openness." By encouraging employees to post their questions in a public help channel, Jose reinforces using public channels and helps build a searchable knowledge base.
(Reference: Slack Administration Study Guide - Promoting Open Communication and Knowledge Sharing)
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NEW QUESTION # 53
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
B. Work closely with the executive team, and have them mandate public channel usage.
C. Encourage executives to model this behavior and communicate in public channels themselves.
D. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.

Answer: C

Explanation:
Slack adoption best practices emphasize:
"Behavior modeled by leadership has the greatest impact on changing how teams communicate. When executives and leaders use public channels, it sets a strong cultural example." Mandating behavior (Option B) or limiting private channel creation (Option A) can cause resistance, while education (Option D) is useful but less impactful than leadership modeling.
(Reference: Slack Administration Study Guide - Building a Public-First Culture)

NEW QUESTION # 54
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