100% Pass SAP C_BCSCX_2502 - SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions First-grade Simulations Pdf

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SAP C_BCSCX_2502 Exam Syllabus Topics:

SectionWeightObjectives
Understanding the SAP Customer Experience Portfolio35%- Structure and components of SAP CX portfolio
  • 1. Service solutions
    • 2. Customer Data solutions
      • 3. Sales solutions
        • 4. Marketing solutions
          • 5. Commerce solutions
            - Unified offering for customer relationship enhancement
            Integration Across CX Solutions and SAP Business Suite40%- Integration with SAP Business Suite / S/4HANA
            • 1. Use cases and business scenarios
              • 2. Integration points and architecture
                - Integration between CX solutions
                • 1. Consistency across customer interactions
                  • 2. Efficiency and personalization benefits
                    Articulating Value and Business Outcomes25%- Linking solutions to business goals
                    - Value proposition of integrated CX portfolio
                    - Demonstrating impact on customer engagement

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                    SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q24-Q29):

                    NEW QUESTION # 24
                    Which of the following are associated with SAP Sales Cloud Version 2?
                    Note: There are 2 correct answers to this question.

                    Answer: A,C


                    NEW QUESTION # 25
                    Which solution can be used to analyze a real-time 360 view of the customer?

                    Answer: D


                    NEW QUESTION # 26
                    Which part of SAP BTP can be positioned with SAP Customer Experience when customers want to combine data from many sources and build models?

                    Answer: B


                    NEW QUESTION # 27
                    Which application would you recommend to manage the customer consent and preference lifecycle?

                    Answer: C


                    NEW QUESTION # 28
                    In what ways can SAP CX AI toolkit optimize businesses?
                    Note: There are 3 correct answers to this question.

                    Answer: C,D,E


                    NEW QUESTION # 29
                    ......

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