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Cisco 700-805 Exam Syllabus Topics:

SectionWeightObjectives
Roles and Responsibilities30%- Explain renewals tasks and success metrics
- Describe Renewals Manager role and integration
Customer Success10%- Explain customer journey & IT purchasing models
- Define customer success
Customer Success Foundation10%- Explain recurring revenue financial implications
- Describe recurring revenue financial terms
- Define customer experience
- Explain the stages of the customer lifecycle
Business Acumen30%- Describe renewal cycle and risk action planning
- Evaluate products and services to meet customer goals
- Interpret key financial terms (e.g., CAPEX, OPEX)
Cisco Tools and Processes20%- Describe CX Portfolio and deal management processes
- Explain Smart Accounts & Smart Licensing

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Cisco Renewals Manager Sample Questions (Q132-Q137):

NEW QUESTION # 132
What is the primary measurement of success for a Renewals Manager?

Answer: A


NEW QUESTION # 133
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

Answer: C

Explanation:
According to a practice exam question from TestPrep2, the correct answer is C. proposal build. During this activity, an RM would:
* Provide an appropriate co-termination timeframe and gain required internal approvals
* Align with the account team on the renewal strategy and value proposition
* Create a renewal proposal that meets customer needs and expectations


NEW QUESTION # 134
Which statement regarding which tools can be added as value to customer and partners is invalid?

Answer: D


NEW QUESTION # 135
Which task should a Renewals Manager perform during the Prospect phase?

Answer: D


NEW QUESTION # 136
What does TPV mean?

Answer: B


NEW QUESTION # 137
......

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