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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure Teams Calling Plans
  • 2. Configure Direct Routing
  • 3. Configure voice routing policies
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure Operator Connect
- Configure Teams Phone
  • 1. Configure location-based routing
  • 2. Configure call park policies
  • 3. Configure calling policies
  • 4. Configure caller ID policies
  • 5. Configure call hold music
- Configure emergency calling
  • 1. Configure emergency locations
  • 2. Configure dynamic emergency calling
  • 3. Configure emergency calling policies
  • 4. Manage emergency calling licenses
Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Configure Teams Phone policies
  • 3. Configure emergency calling policies
  • 4. Plan for Teams Phone with PSTN connectivity
  • 5. Plan for Teams Phone deployments
- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Plan for Teams meetings and live events
  • 3. Plan for webinars and town halls
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure meeting policies
- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Plan and configure network settings for media traffic
  • 3. Implement quality of service (QoS)
  • 4. Plan for network bandwidth requirements
  • 5. Plan for network topology and connectivity
Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure live captions and transcription
  • 3. Configure meeting templates
  • 4. Manage meeting policies
  • 5. Configure meeting settings
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams panels
  • 2. Plan for Microsoft Teams Rooms
  • 3. Manage Teams certified devices
  • 4. Manage Teams Rooms devices
  • 5. Configure Teams Rooms accounts
- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Configure webinar settings
  • 3. Configure event group roles
  • 4. Manage live event policies
Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure compliance recording
  • 3. Configure retention policies for calls and meetings
  • 4. Manage security and compliance for Teams Phone
  • 5. Configure recording policies
- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Analyze usage reports
  • 3. Use Teams Admin Center reports
  • 4. Generate call quality reports
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Monitor call quality
  • 3. Analyze call analytics
  • 4. Troubleshoot call issues
  • 5. Monitor SBC health
- Monitor and troubleshoot meetings and conferencing
  • 1. Use Teams Admin Center for diagnostics
  • 2. Analyze meeting usage reports
  • 3. Troubleshoot audio/video issues
  • 4. Monitor Teams Rooms health
  • 5. Monitor meeting quality

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q40-Q45):

NEW QUESTION # 40
You create a network region Region1 in Microsoft Teams.
You are adding a network site to Region1. The site has a 1.5-Mb connection.
You need to ensure that all users at the site have a good voice experience.
What should you do?

Answer: D

Explanation:
It asks for ALL USERS, the roaming policy will basically ensure everyone not just the site user but also users visiting the site will have good Audio as the roaming policy will override any media bit rate settings done on the meeting policy.
https://docs.microsoft.com/en-gb/powershell/module/skype/new-
csteamsnetworkroamingpolicy?view=skype-ps


NEW QUESTION # 41
You have a Microsoft 365 subscription that uses Microsoft Teams and contains the groups shown in the following table.

A user named User1 is a member of both Research and Marketing.
You have the meeting policies shown in the following table.

You have group policy assignments for the meeting policies as shown in the following table.

Which policies are assigned to User1?

Answer: C


NEW QUESTION # 42
The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.
Which two features should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: A,C

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue


NEW QUESTION # 43
You need to meet the technical requirements for the returns department.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 44
You have a Teams Phone deployment that uses Direct Routing.
You have two users named User1 and User2.
You need to move the assigned licenses and phone number of User1 to User2.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 45
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