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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Change Management and Adoption- User adoption strategies
- Training and enablement planning
- Communication and rollout planning
Topic 2: Slack Administration and Governance- Workspace configuration and settings
- Security and compliance controls
- User lifecycle management
Topic 3: Solution Design for Slack- Workspace architecture and design principles
- Integration design with Salesforce ecosystem
- Channel strategy and governance model
Topic 4: Delivery and Migration17%- Slack delivery best practices
- Role definition across Slack, partner, and client teams
- End-to-end migration planning and execution

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Salesforce Certified Slack Consultant Sample Questions (Q77-Q82):

NEW QUESTION # 77
During the pre-migration user clean-up for a Slack migration, how should you handle user accounts that are part of ongoing critical projects?

Answer: D

Explanation:
User accounts that are part of ongoing critical projects should be tagged for priority migration.
This approach ensures that critical operations are not disrupted during the transition and that key project members have a seamless integration into the new Slack workspace, maintaining project continuity.


NEW QUESTION # 78
When conducting a live Slack training session for a newly formed team in a corporation, what is the most effective way to create an experiential learning environment?

Answer: A

Explanation:
Engaging participants in a hands-on workshop where they actively use Slack to collaborate on a simulated project is key to experiential learning. This approach allows participants to practically apply what they learn in a real-world context, enhancing their understanding and skills. The addition of real-time guidance and feedback from the instructor further reinforces learning and skill development.


NEW QUESTION # 79
A large enterprise is planning to introduce Slack as its new communication platform. What should be a key component of their rollout communication plan to ensure successful adoption across the organization?

Answer: A


NEW QUESTION # 80
Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

Answer: D

Explanation:
The correct answer is B . The client wants to replace email and mandatory meetings with Slack channel updates, but they are concerned employees may miss important information. An org-wide default channel that is required is the best match because it ensures employees are automatically placed into the channel and cannot treat the channel as merely optional. This supports broad communication reach and reduces the risk of employees missing periodic updates. Option A is insufficient because an optional default channel does not fully address the concern that employees may miss updates. Option C, a multi-workspace public channel, may distribute communication across workspaces, but it does not by itself guarantee that all relevant employees are included or required to remain. Option D is close but less precise; the tested Slack channel type is specifically an org-wide default channel marked required. For enterprise communications, channel strategy must balance visibility, membership enforcement, and message discipline. A required org-wide default channel provides the strongest controlled communication path.
Reference topic: Channel Strategy - org-wide channels, default channels, required membership, executive communications, and reducing email/meeting dependency.


NEW QUESTION # 81
Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?

Answer: D

Explanation:
The correct answer is D . The requirement is to automatically sign users out of desktop and mobile Slack sessions every 30 days. Slack session duration is a security control, so it belongs under org security settings rather than SSO settings. The duration is configured in hours, and 30 days equals 720 hours. Option A uses the correct security-settings area but expresses the duration as calendar days rather than the tested configuration value. Option B and Option C are incorrect because they place the control under SSO settings, but the requirement concerns Slack session duration for desktop and mobile instances, not SSO configuration itself. The consultant must translate the business requirement into the correct administrative setting and format: org-level security setting plus 720-hour session duration. This supports the client's security posture by limiting persistent sessions and requiring periodic reauthentication across Slack clients.
Reference topic: Policies and Settings - session duration, org security settings, reauthentication controls, Enterprise Grid security posture, and desktop/mobile session governance.


NEW QUESTION # 82
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