Pass Guaranteed 2026 Microsoft MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Latest Exam Quiz

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Microsoft MB-240 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Field Service Functional Consultant
Exam Number:MB-240
Passing Score:700 / 1000
Certificate Validity Period:1 year (renewable annually via free online assessment)
Exam Price:USD 165 (may vary by region)
Available Languages:Chinese (Simplified), Portuguese (Brazil), Japanese, French, English, Spanish (Latin America), Korean, German
Related Certifications:Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Real Exam Qty:40-60
Exam Format:Multiple choice, Drag and drop, Best answer, Case studies
Exam Duration:120 minutes
Recommended Training:Microsoft Learn MB-240 Learning Path
Dynamics 365 Field Service Documentation
Exam Registration:Pearson VUE Microsoft Exams
Microsoft Certification Exam Registration
Sample Questions:Microsoft MB-240 Sample Questions
Exam Way:Online proctored via Pearson VUE or in-person at authorized test centers
Pre Condition:No mandatory prerequisites, but recommended familiarity with Dynamics 365 fundamentals and field service concepts
Official Syllabus URL:https://learn.microsoft.com/credentials/certifications/d365-field-service-functional-consultant-associate/

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Microsoft MB-240 Exam Tests the skills and knowledge of candidates in deploying, configuring, securing, troubleshooting, and updating Microsoft Dynamics 365 Field Service solutions. MB-240 exam is applicable to those who data models, field service integration, service agreements, inventory and purchasing, and mobile device integration. These skills are essential for supporting the overall Dynamics 365 Field Service deployment.

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q226-Q231):

NEW QUESTION # 226
You are a Dynamics 365 for Field Service Dispatcher.
You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00 A.M during a selected week.
Which four steps must you take, in sequence, to successfully implement this capability within the schedule board? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Create a requirement group template.
2 - Associate an incident type to the requirement group template.
3 - Add the incident tyhpe to a work order.
4 - Book the work order.


NEW QUESTION # 227
DRAG DROP
Your company has a requirement to use the out-of-the-box Resource types to categorize Active Bookable Resource types. The company wants to ensure easy Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate Resource types.
Which types are available for your use? To answer, drag each description on the left to the appropriate column on the right. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:

Explanation:

Section: Configure field service applications
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-bookable-resources


NEW QUESTION # 228
Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.
The clerk needs to understand the different tracking options for returning to the vendor.
Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 229
Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility.
During the basic training sessions, you need to train the field service team on how work orders are created.
What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer: B,C,D


NEW QUESTION # 230
You are working with your customer to set up their Dynamics 365 Field Service environment.
You need to configure the settings for booking timestamps.
Which two instances will result in timestamp creation? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer: B,E

Explanation:
Create timestamps
By default, the system creates timestamps automatically when the booking status on an entity changes the related Field Service status. Admins can change this behavior on the Field Service Settings in the Timestamp Frequency field.
Work Order / Booking settings
This settings tab lets you define several default values and basic settings related to work orders and bookings.
* Option: Timestamp Frequency
Choose when the system updates the timestamp for a booking.
Reference:
https://learn.microsoft.com/en-us/dynamics365/field-service/booking-timestamps
https://learn.microsoft.com/en-us/dynamics365/field-service/configure-default-settings#work-order--booking-settings


NEW QUESTION # 231
......

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