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Cisco 500-420 Exam Syllabus Topics:

SectionObjectives
Topic 1: Dashboards and Reporting- Performance dashboards
  • 1. Custom dashboards creation
    • 2. Real-time metrics visualization
      Topic 2: Monitoring and Instrumentation- Infrastructure monitoring
      • 1. Server and database visibility
        • 2. Resource utilization tracking
          - Application instrumentation
          • 1. Business transaction detection
            • 2. Automatic and manual instrumentation
              Topic 3: Alerting and Business Performance- Alert configuration
              • 1. Notification policies
                • 2. Health rules and thresholds
                  - Business transaction performance
                  • 1. End-to-end transaction monitoring
                    Topic 4: AppDynamics Architecture- Controller and agents
                    • 1. Data collection and reporting flow
                      • 2. Agent types and deployment models
                        Topic 5: Diagnostics and Troubleshooting- Performance bottleneck identification
                        • 1. Database and code-level analysis
                          - Root cause analysis
                          • 1. Slow transaction diagnosis
                            • 2. Error and exception tracing
                              Topic 6: AppDynamics Fundamentals- APM concepts and terminology
                              • 1. Application performance monitoring basics
                                • 2. Transaction flow and business application visibility

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                                  Cisco AppDynamics Associate Performance Analyst Sample Questions (Q92-Q97):

                                  NEW QUESTION # 92
                                  Which statement is correct regarding controller-level and tier/node-level dashboards?

                                  Answer: A

                                  Explanation:
                                  Controller-level and tier/node-level dashboards in AppDynamics are treated as separate entities. They are scoped differently, with controller-level dashboards providing a global view across the entire AppDynamics domain, and tier/node-level dashboards being specific to particular tiers or nodes within an application.
                                  Performance Analysts do not have the ability to cross-reference directly between these two sets of dashboards within the AppDynamics UI.
                                  References:
                                  AppDynamics documentation on Dashboards: https://docs.appdynamics.com/latest/en/application-monitoring
                                  /custom-dashboards


                                  NEW QUESTION # 93
                                  What are two options tor sharing snapshot details from the snapshot window? (Choose two.)

                                  Answer: B,C

                                  Explanation:
                                  To share snapshot details from the snapshot window in AppDynamics, the options to "Download PDF" and
                                  "Export" are typically used. "Download PDF" allows users to generate a PDF report of the snapshot details, providing a convenient and portable format for sharing and review. The "Export" option enables the extraction of snapshot data in various formats (e.g., CSV, XML), facilitating further analysis or sharing with other tools and stakeholders.
                                  References:
                                  AppDynamics documentation on Snapshots: This section covers how snapshots capture detailed performance data for transactions, including how to share and export this information for collaborative analysis.


                                  NEW QUESTION # 94
                                  How does a Performance Analyst identify if automatic remediation has been taken for a health rule violation?

                                  Answer: C

                                  Explanation:
                                  To identify if automatic remediation actions have been taken for a health rule violation in AppDynamics, a Performance Analyst should expand the " Description " field of the health rule violation event. This section will provide details on the actions executed as part of the automatic remediation process. These details help analysts understand the steps taken by the system to mitigate the issue without manual intervention.
                                  References: AppDynamics documentation on Health Rule Violations and Automated Actions.


                                  NEW QUESTION # 95
                                  What AppDynamics Alert Action does a Performance Analyst need to select to post an AppDynamics event to a third-party collaboration tool?

                                  Answer: A

                                  Explanation:
                                  The correct action is Make an HTTP Request. AppDynamics uses HTTP Request actions to send event information to external systems that expose a REST API, webhook, or other HTTP-based integration endpoint. A Performance Analyst can configure the destination URL, HTTP method, headers, authentication, and request body, then include AppDynamics event variables in the payload.
                                  This allows a health rule violation, policy trigger, or other supported event to be posted directly into a third- party collaboration platform. The external tool can then display the alert in a channel, notify an operations team, or initiate its own workflow.
                                  Create or Update a JIRA Ticket is intended specifically for issue-tracking integration rather than general collaboration-platform messaging. Take a thread dump is a diagnostic action used to capture application thread activity. Run a script or executable on problematic nodes is a remediation action and does not directly post an event to an external collaboration service.
                                  Relevant CAAPA Study Guide topics include Policies, Alert Actions, HTTP Request Actions, Webhook Integrations, Event Templates, Health Rule Violations, and Third-Party Notification Workflows.


                                  NEW QUESTION # 96
                                  What are three effects of Development Level Monitoring? (Choose three.)

                                  Answer: A,C,E

                                  Explanation:
                                  Development Level Monitoring is intended for controlled development or diagnostic environments where maximum transaction visibility is more important than minimizing agent overhead. In this mode, the agent captures full call graphs, providing method-level execution detail rather than the reduced or partial call-graph collection associated with normal production monitoring.
                                  The agent also attempts to collect a transaction snapshot for every transaction. "Attempts" is the critical distinction: snapshot creation remains subject to agent safeguards, resource constraints, transaction behavior, and collection limits. Therefore, Development Level Monitoring does not provide an absolute guarantee that every transaction will produce a retained snapshot, making option F incorrect.
                                  Development mode additionally collects more detailed exit-call information for calls to backend systems, improving analysis of downstream databases, services, and other remote dependencies.
                                  The agent does not ignore dev-mode-suspend-cpm. This property is a protective calls-per-minute threshold that can suspend development-mode collection when transaction volume becomes excessive. Relevant CAAPA Study Guide topics include Agent Configuration, Monitoring Levels, Transaction Snapshots, Call Graph Collection, Exit Calls, and Development-Mode Performance Safeguards.


                                  NEW QUESTION # 97
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