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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Constituent Management | 20% | - Affiliations and Memberships - Relationships and Groupings - Segmentations and Campaigns - Household Management - Contact and Organization Records |
| Topic 2: Analytics and Reporting | 15% | - Rollup Summary Fields - Success Metrics Definition - Nonprofit Reporting Templates - Custom Report Types - Reports and Dashboards for Nonprofits |
| Topic 3: Solution Design and Implementation | 20% | - Integration with External Systems - User Adoption and Training Planning - NPSP Best Practices - Data Migration Strategies - Requirements Gathering - Customization vs Configuration Decisions |
| Topic 4: Donations and Fundraising Management | 20% | - Donation Management - Payment Methods and Processing - Recurring Donations (Recurring GAU) - Donations Batch Processing - Opportunity and GAU Configuration - Grant Management |
| Topic 5: NPSP Configuration and Development | 25% | - Relationships Management - Affiliations Configuration - Contacts and Households - NPSP Settings and Preferences - Account Model Configuration - Data Model Design for Nonprofits |
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NEW QUESTION # 115
A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.
Which two solutions should the consultant recommend to meet this requirement?
Choose 2 answers
Answer: B,D
Explanation:
To help a nonprofit run a large scholarship program using Salesforce for accepting external scholarship applications, reviewing processes, and tracking requirements, the following solutions are recommended:
Experience Cloud:
Experience Cloud allows the nonprofit to create a community or portal where external applicants can submit their scholarship applications.
It provides a user-friendly interface for applicants and reviewers to interact with the application process.
Steps to Implement Experience Cloud:
Set up an Experience Cloud site and customize it to match the nonprofit's branding.
Create forms and pages for application submission.
Enable user roles and permissions to control access for applicants and reviewers.
Outbound Funds Module:
The Outbound Funds Module (OFM) is specifically designed to manage the distribution of funds, such as scholarships.
It allows for tracking applications, managing review processes, and ensuring compliance with scholarship requirements.
Steps to Implement Outbound Funds Module:
Install and configure the Outbound Funds Module from the AppExchange.
Set up funding programs, grant types, and application criteria.
Use OFM's built-in features to manage the review and approval workflows.
These solutions provide a comprehensive and integrated approach to managing the scholarship program within Salesforce.
Salesforce Experience Cloud Documentation
Salesforce AppExchange: Outbound Funds Module
Nonprofit Success Pack (NPSP) Documentation
NEW QUESTION # 116
A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff.
How should a consultant meet this requirement?
Answer: C
Explanation:
To ensure that a subset of Service Delivery records are visible to selected staff while maintaining private sharing settings, you should use criteria-based sharing rules:
Navigate to Sharing Settings:
Go to Setup in Salesforce.
Enter "Sharing Settings" in the Quick Find box and select it.
Create a Criteria-Based Sharing Rule:
In the Sharing Settings, locate the object for which you want to create the sharing rule (e.g., Service Deliveries).
Create a new sharing rule and select "Based on Criteria" as the rule type.
Define the criteria that records must meet to be shared (e.g., specific fields or values that identify the subset of records).
Specify the users or roles that should have access to these records and define the level of access (Read/Write).
Save and Apply the Rule:
Save the sharing rule and ensure it is activated.
Verify that the selected staff have the appropriate access to the records as defined by the rule.
By using criteria-based sharing rules, you can selectively grant access to specific records without compromising the overall privacy settings of the organization.
Salesforce Help: Setting Up Sharing Rules
Nonprofit Success Pack (NPSP) Documentation on Sharing and Security Settings
NEW QUESTION # 117
A nonprofit wants to use Salesforce technology to train and test its employees on skills related to brand messaging, creating support cases for IT, and publishing online videos.
Which solution should the consultant recommend?
Answer: D
Explanation:
myTrailhead is the best solution for a nonprofit organization that wants to train and test its employees on various skills such as brand messaging, creating support cases for IT, and publishing online videos. myTrailhead provides a customized learning experience that can be tailored to specific needs and allows for interactive and engaging training modules. This solution also includes testing capabilities to assess employee understanding and track progress over time.
Nonprofit Cloud Consultant Guide: myTrailhead is recommended for creating customized and engaging training modules that can be tracked and assessed over time.
NEW QUESTION # 118
A consultant is using the Conversion Utility tool to convert an NPSP account model from One-to-One to Household.
Which manual action will the consultant need to take after the Conversion Utility tool runs successfully?
Answer: D
Explanation:
After using the Conversion Utility tool to convert an NPSP account model from One-to-One to Household, the consultant needs to manually select a Primary Contact for each Household Account. Here's the detailed process:
Run the Conversion Utility Tool:
Navigate to NPSP Settings.
Under the "Bulk Data Processes" section, find and run the Conversion Utility tool to convert One-to-One Accounts to Household Accounts.
Review Converted Records:
Once the Conversion Utility tool runs successfully, review the newly created Household Accounts.
Each Household Account should have the associated Contacts correctly linked.
Select a Primary Contact for Each Household:
Go to each new Household Account.
Manually select a Primary Contact from the list of related Contacts. This step is crucial as the Conversion Utility does not automatically set the Primary Contact.
The Primary Contact field is used in many NPSP features and reports, so ensuring it is correctly set is important.
By performing this manual action, you ensure that the data integrity and functionality within NPSP are maintained after the conversion.
Salesforce NPSP Documentation: Convert One-to-One Accounts to Household Accounts Salesforce Trailhead: Manage Households in NPSP
NEW QUESTION # 119
A user creating Opportunities wants to avoid manually entering information twice in order to have it appear on both the Opportunity record and the Payment record. Which two steps should be taken to set this up?
Answer: A,B
Explanation:
To avoid manually entering information twice and ensure it appears on both the Opportunity record and the Payment record, follow these steps:
Create Payment Mappings in NPSP Settings:
Navigate to NPSP Settings.
Go to "Donations" and select "Payment Mappings".
Create mappings to ensure that relevant fields from the Opportunity record are automatically populated in the Payment record.
Create Custom Fields on the Payment Object:
Navigate to Setup.
In the Object Manager, select "Payment".
Click on "Fields & Relationships".
Create custom fields that correspond to the Opportunity fields you want to map.
Ensure the field types match those on the Opportunity object to facilitate accurate data transfer.
These steps automate the data transfer between Opportunities and Payments, reducing manual entry and ensuring consistency across records.
Salesforce NPSP Documentation: Payment Mappings
Salesforce Trailhead: Custom Fields
NEW QUESTION # 120
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