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Salesforce Education Cloud platform is designed to help educational institutions streamline operations, improve student outcomes, and enhance engagement with learners, educators, and staff. The platform includes a range of features, such as student recruitment and admissions, student success and support, alumni engagement, and academic program management. As such, the Salesforce Education-Cloud-Consultant Certification is essential for professionals who want to help institutions leverage the full potential of the Education Cloud platform.
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Salesforce Education-Cloud-Consultant Certification Exam is designed for professionals who specialize in the education industry and want to demonstrate their knowledge and expertise in Salesforce Education Cloud. Salesforce Certified Education Cloud Consultant Exam certification exam is ideal for individuals who work as administrators, consultants, or developers in educational institutions, such as schools, universities, and training centers. By passing Education-Cloud-Consultant Exam, professionals can showcase their skills in implementing and managing Salesforce Education Cloud solutions to help institutions deliver better learning experiences.
NEW QUESTION # 162
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
Answer: D
Explanation:
Marketing Cloud is a solution that the consultant can recommend to meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Marketing Cloud is a product that allows users to create and manage personalized and targeted email campaigns for customers or prospects. Marketing Cloud also integrates with Salesforce, so users can leverage their CRM data to segment and customize their email messages. Marketing Cloud also provides features such as Business Units and Roles, which can help control access to data, content, subscribers, reports, and settings for each program staff. Salesforce Mass Email, custom automation with an email alert, and Digital Engagement Messaging are not solutions that can meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Reference:
https://www.salesforce.com/products/marketing-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics
NEW QUESTION # 163
A university wants to use Education Cloud forstudent Advertising and support services.
After enabling Education Cloud and Student Success, what should the consultant do next to set up the org?
Answer: B
Explanation:
Enabling Education Cloud and Student Success Hub: Once Education Cloud and Student Success Hub are enabled, the next critical step is ensuring that the correct permission sets and licenses are in place.
Permission Set Licenses: Permission set licenses are crucialas they determine the specific features and functionalities that users can access within Salesforce. Ensuring the right permissions are granted helps in managing data access and user roles effectively.
Configuration Steps:
Navigate toSetup.
In theQuickFind box, typePermission Set Licenses.
Verify that the appropriate licenses are available and assign them to users as needed.
Assigning Permission Sets:
Go toSetup > Permission Sets.
Review and assign the necessary permission sets (e.g.,Student SuccessHub) to the relevant users.
Validation: Ensure that users have the correct access by logging in as a user and checking if they can see and interact with the necessary components of Education Cloud.
References:
Salesforce Education Cloud Documentation:Salesforce Help: Permission Set Licenses
NEW QUESTION # 164
A consultant is working on an Advisor Link implementation for the undergraduate Advising departments.
Advisors must be able to view a student ' s classes, track milestones, set student meetings, and integrate meetingswith their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
Answer: B
Explanation:
Degree visualization is a function that may require a third-party app for Advisor Link. Degree visualization allows advisors and students to see the progress and requirements of a degree program in agraphical way.
Advisor Link does not provide this function out of the box, so a third-party app may be needed to achieve it.
Success Plans, calendar syncing, and appointment scheduling are functions that are included with Advisor Link and do not require athird-party app. References:
https://www.salesforce.org/advisor-link/
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_features.htm & type=5
NEW QUESTION # 165
The Accessible Education office needs to track accommodations made for students disability and accessibility needs.
How should the consultant design the Salesforce environment to meet the requirement?
Answer: B
Explanation:
The consultant should design the Salesforce environment to meet the requirement of tracking accommodations made for students' disability and accessibility needs by leveraging the Attribute object. The Attribute object is an object in EDA that allows users to store information about a Contact's characteristics, preferences, or needs, such as language, ethnicity, or disability. The consultant can leverage the Attribute object to track accommodations made for students' disability and accessibility needs by creating Attribute records for each student and associating them with their Contact records. Using the Behavior Response object, configuring a custom object, or creating custom fields on the Contact object are not ways to design the Salesforce environment to meet the requirement of tracking accommodations made for students' disability and accessibility needs. Reference:
https://powerofus.force.com/s/article/EDA-Attributes
https://powerofus.force.com/s/article/EDA-Attributes-Create
NEW QUESTION # 166
The career center at a university plans to use Student Success Hub and is preparing to import student data.
In which order should the data be imported?
Answer: C
Explanation:
The data should be imported in the order of Account, Term, Program Enrollment, and Course records for the career center that plans to use Student Success Hub and is preparing to import student data. The order of data import is important to ensure that the data is consistent and accurate in Salesforce and that the relationships between the objects are maintained. The data should be imported in the order of Account, Term, Program Enrollment, and Course records because these objects have dependencies or lookups to each other. For example, a Program Enrollment record has a lookup to an Account record and a Term record, and a Course record has a lookup to a Term record. Importing the data in this order can help avoid errors or missing data. Course, Course Offering, Program Plan, and Affiliation records or Account, Term, Course, and Course Offering records are not correct orders of data import for the career center that plans to use Student Success Hub and is preparing to import student data. Reference:
https://powerofus.force.com/s/article/EDA-Data-Import
https://powerofus.force.com/s/article/EDA-Program-Enrollments
NEW QUESTION # 167
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