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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Scrum Master Responsibilities	- Serving the Scrum Team 1. Coaching Developers 2. Supporting Product Owners 3. Facilitating Scrum Events - Servant Leadership 1. Removing Impediments 2. Enabling Self-Management 3. Continuous Improvement
Topic 2: Managing Products with Agility	- Stakeholder Collaboration 1. Expectation Management 2. Feedback Loops - Product Backlog Management 1. Value Optimization 2. Ordering and Refinement
Topic 3: Supporting Organizational Change	- Agile Transformation 1. Organizational Impediments 2. Change Management - Scaling Scrum 1. Multi-Team Collaboration 2. Organizational Agility
Topic 4: Scrum Theory and Principles	- Empiricism 1. Transparency 2. Adaptation 3. Inspection - Scrum Values 1. Openness 2. Respect 3. Commitment 4. Focus 5. Courage
Topic 5: Developing People and Teams	- Facilitation Skills 1. Decision-Making Support 2. Workshop Facilitation - Team Dynamics 1. Conflict Resolution 2. Team Coaching 3. Collaboration Techniques

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q226-Q231):

NEW QUESTION # 226
Steven is a Scrum Master of a Scrum Team that is new to Scrum. At the halfway point of the Sprint, the Product Owner comes to Steven telling him that he is concerned the Development Team will not be able to complete the entire Sprint Backlog by the end of the Sprint.
What should Steven do in this situation?

A. Coach the Product Owner that with complex software development, you cannot promise the entire scope that was forecast during Sprint Planning. As more is learned during the Sprint, work may emerge that affects the Sprint Backlog.
B. Add more people to the Development Team to meet the Product Owner's expectations.
C. Motivate the Development Team to meet their commitment to the Product Owner.
D. Advise the Product Owner that the Development Team owns the Sprint Backlog and it is up to them to meet their commitments. No one tells the Development Team how to turn Product Backlog into Increments of potentially releasable functionality.

Answer: A

Explanation:
Scrum is founded on empirical process control theory, or empiricism. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. The Sprint Backlog is a forecast by the Development Team about what functionality will be in the next Increment and the work needed to deliver that functionality into a 'Done' Increment. The Development Team modifies the Sprint Backlog throughout the Sprint, and the Sprint Backlog emerges during the Sprint. This emergence occurs as the Development Team works through the plan and learns more about the work needed to achieve the Sprint Goal.
Why C is incorrect:
a) The Dev Team does not commit to finishing all items in the Sprint Backlog. Committing to completing all items would be fixed scope and fixed time leaving no room to adapt. They commit to the Sprint Goal and doing the right thing.
b) It's also incorrect for the PO to focus on completing the entire Sprint Backlog. Finishing everything should not be his main focus. Having a shippable increment that meets the Sprint Goal is more important than trying to finish everything. The advice in option C is equivalent to "Don't worry, they'll get everything done." but because of the complex domain, you cannot guarantee everything will get done.

NEW QUESTION # 227
When scaling Scrum it is important to have multiple Scrum Teams working from one Product Backlog

A. False
B. True

Answer: B

Explanation:
When scaling Scrum, it is important to have multiple Scrum Teams working from one Product Backlog, because this ensures that they are aligned on the same product vision, goal, and value.
Having one Product Backlog also helps to reduce duplication, inconsistency, and waste, and to optimize the flow of work and feedback. The Product Owner is accountable for managing the Product Backlog and ensuring that it is transparent, ordered, and refined for the multiple Scrum Teams. The Scrum Teams collaborate with the Product Owner and each other to deliver a single integrated product Increment every Sprint.

NEW QUESTION # 228
A Scrum Team is struggling over the fact that not all Developers work full time and that other Developers regularly work from home. To solve the difficulties in aligning daily, at the Sprint Retrospective two Developers suggest having the Daily Scrum every three days, when everyone is in the office.
What would be three key concerns if the frequency of the Daily Scrum were to be lowered?
(choose the best three answers)

A. Less progress information will be shared, causing the plan for the Sprint to become inaccurate and transparency over progress toward the Sprint Goal is reduced.
B. The Product Owner cannot accurately report progress about the state of the forecasted work to the stakeholders.
C. The Scrum Master loses the ability to update the Gantt chart properly, there by obscuring the Scrum Master's tracking of Sprint progress.
D. Impediments are raised and resolved more slowly which might impact
productivity and progress.
E. Opportunities to inspect and adapt the Sprint Backlog are reduced. Re-aligning is bound to become even more difficult.

Answer: A,D,E

Explanation:
Explanation
A: Opportunities to inspect and adapt the Sprint Backlog are reduced. Re-aligning is bound to become even more difficult. This is a valid concern, as the Daily Scrum is an event where the Developers can inspect the progress toward the Sprint Goal and adapt the Sprint Backlog accordingly. If the Daily Scrum is held less frequently, the Developers may miss some opportunities to adjust their plan and collaborate effectively.
C: Less progress information will be shared, causing the plan for the Sprint to become inaccurate and transparency over progress toward the Sprint Goal is reduced. This is a valid concern, as the Daily Scrum is an event where the Developers can share their work status, challenges, and dependencies with each other. If the Daily Scrum is held less frequently, the Developers may have less visibility and awareness of what is going on in the Sprint, and may face more surprises or risks.
D: Impediments are raised and resolved more slowly which might impact productivity and progress.
This is a valid concern, as the Daily Scrum is an event where the Developers can identify and communicate any impediments or issues that hinder their work. If the Daily Scrum is held less frequently, the Developers may have to wait longer to get help or support from their peers or the Scrum Master, and may lose some momentum or efficiency.
References:
Scrum Guide 2020, page 11: "The purpose of the Daily Scrum is to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work." Scrum Guide 2020, page 12: "The Developers can select whatever structure and techniques they want, as long as their Daily Scrum focuses on progress toward the Sprint Goal and produces an actionable plan for the next day of work." Professional Scrum Master II Course, page 14: "The Daily Scrum is a key opportunity for inspection and adaptation at the team level. It helps the team to synchronize their work, identify impediments, and collaborate on solutions."

NEW QUESTION # 229
Which three statements best describe the purpose of having a Definition of Done? (Choose three.)

A. It helps the Scrum Team decide how much time is needed before the Sprint can end.
B. As the Development Team is doing the work, it provides guidance on the remaining work needed to create the potentially shippable Increment by the end of the Sprint.
C. It provides guidance to the Development Team when they are forecasting their Sprint Backlog during the Sprint Planning.
D. It helps the Development Team defer any pending work to subsequent Sprints.
E. It creates transparency and provides a common understanding of the 'done' state of the Increment at the Sprint Review.
F. It is a checklist to monitor the Development Team member's progress on a task.

Answer: B,C,E

Explanation:
When a Product Backlog item or an Increment is described as 'Done', everyone must understand what 'Done' means. Scrum Team members must have a shared understanding of what it means for work to be complete, to ensure transparency and is used to assess when work is complete on the product Increment. This Definition of Done provides the team guidance on what it takes to make the increment shippable.

NEW QUESTION # 230
During the Sprint, the Development Team realizes they might not be able to finish all of the items in the Sprint Backlog.
What should happen?

A. Product Backlog items are either 'done' or 'not done.' This helps with transparency, reduces complexity and allows for improved empiricism.
B. Continue Sprinting until the work is complete and redefine a new Sprint time-box based on the results of the current Sprint.
C. The Sprint length holds and the Development Team continuously learns what is actually possible to do within the time-box.

Answer: C

NEW QUESTION # 231
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