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SAP C_FSM_2601 Exam Syllabus Topics:

Section	Objectives
SAP Field Service Management Overview	- System architecture and components 1. Integration with SAP ecosystem 2. SAP FSM platform overview
Mobile Field Service Execution	- Technician mobile application 1. Work order execution 2. Material and time recording 3. Smartforms and checklists
Master Data and Configuration	- Configuration settings 1. Business rules 2. Custom fields and workflows - Core master data setup 1. Customers and service objects 2. Technicians and resources
Analytics and Reporting	- Operational reporting 1. Service performance metrics 2. Workforce productivity analysis
Planning and Dispatching	- Scheduling and optimization 1. Manual dispatching 2. Automatic scheduling
Integration and Extensions	- SAP integration scenarios 1. API-based extensions 2. SAP S/4HANA integration

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SAP Certified - SAP Field Service Management Sample Questions (Q30-Q35):

NEW QUESTION # 30
Name a few of the data object types that are commonly covered by standard integration capabilities.
There are four correct answers.

A. Efforts
B. Activities
C. Items
D. Person reservation
E. Business partners
F. service contract

Answer: A,B,C,E

NEW QUESTION # 31
Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

A. False
B. True

Answer: B

NEW QUESTION # 32
RISE with SAP Methodology provides benefits during transformation. Which of the following benefits are mentioned? (Choose all that apply) There are three correct answers.

A. Predictability in implementation
B. Transparency throughout the implementation journey
C. Improved marketing analytics
D. Access to necessary information with ease
E. Enhanced employee engagement

Answer: A,B,D

NEW QUESTION # 33
How does SAP facilitate the cloud transition according to the RISE with SAP transformation journey?
Choose the correct answer.

A. Offering continuous user training
B. Providing financial incentives
C. Through a structured customer service protocol
D. By offering marketing insights
E. By considering unique business requirements

Answer: E

NEW QUESTION # 34
How can smartform instances be created?
There are three correct answers.

A. Manually by a dispatcher on the Field Service Management web UI
B. Manually by a technician on a mobile app
C. Automatically by a business rule
D. By the customer in the FSM Self Service application

Answer: A,B,C

NEW QUESTION # 35
......

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