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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure audio conferencing
  • 3. Configure meeting settings
  • 4. Configure meeting templates
  • 5. Manage meeting policies
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams panels
  • 2. Plan for Microsoft Teams Rooms
  • 3. Configure Teams Rooms accounts
  • 4. Manage Teams certified devices
  • 5. Manage Teams Rooms devices
- Configure and manage webinars and live events
  • 1. Configure event group roles
  • 2. Manage live event policies
  • 3. Manage attendee engagement features
  • 4. Configure webinar settings
Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure voice routing policies
  • 2. Configure Operator Connect
  • 3. Configure Direct Routing
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure Teams Calling Plans
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency locations
  • 3. Configure emergency calling policies
  • 4. Configure dynamic emergency calling
- Configure Teams Phone
  • 1. Configure location-based routing
  • 2. Configure calling policies
  • 3. Configure call park policies
  • 4. Configure caller ID policies
  • 5. Configure call hold music
Manage collaboration communications systems25%- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Monitor call quality
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Monitor SBC health
  • 5. Analyze call analytics
- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Generate call quality reports
  • 3. Analyze usage reports
  • 4. Monitor user adoption analytics
- Manage compliance and security
  • 1. Configure retention policies for calls and meetings
  • 2. Configure compliance recording
  • 3. Configure recording policies
  • 4. Manage security and compliance for Teams Phone
  • 5. Configure information barriers
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor Teams Rooms health
  • 2. Troubleshoot audio/video issues
  • 3. Analyze meeting usage reports
  • 4. Monitor meeting quality
  • 5. Use Teams Admin Center for diagnostics
Plan and design collaboration communications systems30%- Plan and configure network settings for Microsoft Teams
  • 1. Implement quality of service (QoS)
  • 2. Plan for network bandwidth requirements
  • 3. Plan for network topology and connectivity
  • 4. Plan and configure network settings for media traffic
  • 5. Configure network ports and protocols
- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Plan for Teams Phone with PSTN connectivity
  • 3. Configure Teams Phone policies
  • 4. Configure emergency calling policies
  • 5. Plan for Teams Phone deployments
- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Plan for webinars and town halls
  • 3. Configure meeting policies
  • 4. Plan for Microsoft Teams Rooms
  • 5. Plan for Teams meetings and live events

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q180-Q185):

NEW QUESTION # 180
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is turned off.
The device must meet the following requirements:
* Support calls.
* Support video.
* Support speed dial.
* Display chat history.
Which type of device should you provide?

Answer: D

Explanation:
Reference:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-96c2-
1d3437e6d4e6


NEW QUESTION # 181
You have a Microsoft Teams deployment.
You need to ensure that users can schedule meetings that have the following:
Presenter bios
Attendee registration
Registration management
Which two types of policies should you configure? Each correct answer presents cart of the solution.
NOTE: Each correct selection is worth one point.

Answer: C,D

Explanation:
B: Turn meeting registration on or off
Follow these steps in the Teams admin center to turn meeting registration on or off:
1. Open the Teams admin center.
2. Select Meetings from the navigation pane.
3. Under Meetings, select Meeting Policies.
4. Either select an existing policy or create a new one.
5. Within your chosen policy, navigate to the Meeting scheduling section.
6. Turn Meeting Registration setting On or Off.
7. Select Save
C: Live events policies are used to control who in your organization can hold live events and the features that are available in the events they create. You can use the default policy or create one or more custom live events policies. After you create a custom policy, assign it to a user or groups of users in your organization.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/set-up-meeting-registration
https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/set-up-for-teams-live-events


NEW QUESTION # 182
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You configure a meeting template as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 183
You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies


NEW QUESTION # 184
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 185
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