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Salesforce Energy-and-Utilities-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Energy and Utilities Cloud Accredited Professional Exam
Exam Number:	Energy-and-Utilities-Cloud
Certificate Validity Period:	No expiration
Exam Price:	USD 150
Real Exam Qty:	60
Related Certifications:	Salesforce Energy and Utilities Cloud Accredited Professional
Available Languages:	English
Exam Duration:	90 minutes
Passing Score:	65%
Exam Format:	Multiple select, Multiple choice
Sample Questions:	Salesforce Energy-and-Utilities-Cloud Sample Questions
Exam Way:	Online proctored or in-person at a testing center via Webassessor platform
Pre Condition:	Salesforce recommends hands-on experience with Energy and Utilities Cloud implementation
Official Syllabus URL:	https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview

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After passing the Salesforce Energy-and-Utilities-Cloud exam you can gain more career opportunities and feel confident to pursue a rewarding career in your professional life. You can enhance your earning, get an instant promotion, can use the Salesforce Energy-and-Utilities-Cloud Certification badge, and will be ready to gain more job roles.

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 2	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 3	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 4	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q28-Q33):

NEW QUESTION # 28
A customer has finished development, which includes large volumes of dat a. They're ready to start UAT for their new Energy and Utilities Cloud implementation.
When should the performance tests be conducted as part of the overall UAT process?

A. After the go-live, so the performance can be tracked directly in the production environment
B. Performance tests should not be done as part of UAT; it should only focus on functional requirements.
C. Just before the go-live, so the performance test does not alter the overall load on the system
D. At least 3-4 weeks in advance, so there's sufficient time for the developers to fix bugs if necessary

Answer: D

NEW QUESTION # 29
The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A. Modify the VEELogoCard FlexCard to change the customer logo.
B. Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
C. Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
D. Modify the application Page Layout to change/add/remove selected elements

Answer: B,C

NEW QUESTION # 30
A customer has enabled integration between the Energy and Utilities Contact Center Console and Salesforce Field Service (SF5). When a customer calls for a service appaintment, what two prerequisite steps must an agent complete before creating the appointment?
Choose 2 answers

A. Confirm customer entitlements for field service appointments.
B. Accurately confirm and verify customer details.
C. Check available field service time slots for the week.
D. See a list of all service and work types available in the system.

Answer: A,B

NEW QUESTION # 31
A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A. Work with an external debt collection agency to ensure customers pay their outstanding amount.
B. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
C. Use the Create Payment Plan action in the Contact Center Console.
D. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

Answer: C

NEW QUESTION # 32
How is the Energy and Utilities Cloud solution installed on an org?

A. Its included as part of core and will be deployed when licenses are purchased
B. A specialized org that Salesforce creates with the solution installed is required
C. Its installed as a managed package and unmanaged components
D. The functionality is unlocked based on the license types assigned to the org

Answer: C

NEW QUESTION # 33
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