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Cisco 700-805 exam, also known as the Cisco Renewals Manager exam, is designed to test the skills and knowledge of professionals who manage customer contracts and renewals for Cisco products and services. 700-805 Exam is intended for individuals who work in sales or customer success roles, and who are responsible for ensuring customer satisfaction and retention.

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To be eligible to take the Cisco 700-805 exam, you should have a good understanding of Cisco products and services, as well as experience in managing customer accounts and contracts. You should also have knowledge of the different types of Cisco contracts, including maintenance, subscriptions, and software licenses. 700-805 Exam consists of 60 multiple-choice questions and lasts for 90 minutes. Upon passing the exam, you will earn the Cisco Renewals Manager Specialist certification, which is a valuable credential that demonstrates your expertise in managing and renewing Cisco contracts and services.

Cisco Renewals Manager Sample Questions (Q56-Q61):

NEW QUESTION # 56
Which statement is the most accurate description of the Health Index?

Answer: A

Explanation:
the Health Index is:
An ongoing measurement of several key customer health indicators, such as adoption, satisfaction, retention, and expansion A tool that helps Cisco and partners monitor and improve customer outcomes and experiences A score that ranges from 0 to 100, where higher scores indicate better health


NEW QUESTION # 57
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

Answer: B

Explanation:
one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
Discussing changes in the network and identifying any uncovered additions to the network Recommending new or upgraded products or services that can enhance customer value and outcomes Aligning with the account team on the up sell value proposition and proposal


NEW QUESTION # 58
An RM is preparing to present a renewal proposal at T-60. Which approach reflects the value-led positioning principle of the Engagement phase?

Answer: C

Explanation:
Value-led positioning means that the renewal discussion should be grounded first in the customer outcomes and realized value produced by the Cisco investment, rather than in expiration dates, discounts, or product features. Cisco's lifecycle methodology consistently links successful renewals to demonstrated business outcomes. Cisco states that lifecycle selling is focused on customer business outcomes and that alignment across Sales, Customer Success, Renewals, and the customer supports successful lifecycle progression. (Cisco Community) This approach is also consistent with Cisco's current Renewals Manager v2.0 blueprint, which requires the RM to understand how CX and Customer Success fundamentals drive customer outcomes, analyze the Engagement/Proposal phase, and execute renewal strategy within the T-minus operational checkpoints. At T-
60, the RM should therefore connect the proposed renewal to demonstrated value and the customer's ongoing objectives rather than positioning it merely as a commercial transaction. (Cisco Learning Content) Option A is product-led; new features may support expansion, but they should not be the primary renewal anchor. Option B creates an expiration-driven conversation rather than a value-led one. Option C leads with commercial mechanics, which risks reducing the discussion to price.
Cisco's current partner requirements explicitly state that renewal posture should be tied to realized value, including KPI trends and next-term objectives. (cisco.com) Therefore, D is correct.


NEW QUESTION # 59
Which architecture addresses customer needs for voice, video, and data?

Answer: D

Explanation:
The architecture that addresses customer needs for voice, video, and data is C. Collaboration. Collaboration is one of the four main architectures that Cisco offers to its customers and partners, along with Security, Data Center, and Enterprise Networking. Collaboration is the architecture that enables people to communicate and work together effectively across different locations, devices, and applications. It includes solutions for voice over IP (VoIP), video conferencing, unified communications, contact center, webex meetings, and more. Collaboration helps customers and partners improve productivity, efficiency, innovation, and customer satisfaction.


NEW QUESTION # 60
What is the main purpose of CCW-R?

Answer: D


NEW QUESTION # 61
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