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| Section | Weight | Objectives |
|---|---|---|
| Audit Lifecycle and Competencies of the Lead Auditor | 25% | - Audit follow-up and corrective action verification - Audit communication strategies - Conflict resolution during audits - Leading an audit team - Managing audit relationships with audited parties |
| ISMS Audit Based on ISO 19011 and ISO/IEC 17021-1 | 25% | - Measuring, monitoring, and reporting ISMS performance - Continual improvement processes - Auditing risk assessment and treatment processes - Auditing control selection and implementation (Annex A) - Auditing leadership commitment - Auditing the context of the organization - Auditing organizational structure and roles |
| Audit Principles and Audit Process | 20% | - Audit sampling methodology - Risk-based audit approach - Audit evidence collection techniques - Audit scope and objectives - Audit types and stages ( initiation, planning, execution, reporting) |
| Information Security Management Systems (ISMS) and the ISO/IEC 27001 Standard | 15% | - Fundamental principles and concepts of information security - Regulatory and legal considerations in information security - Overview of ISO/IEC 27001 and its relationship with ISO/IEC 27002 |
| Certification and Accreditation Framework | 15% | - ISO/IEC 17021-1 requirements for certification bodies - Surveillance and re-certification audits - Audit report preparation and documentation - Principles of certification bodies - Certification decision process |
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問題 #155
場景 3：Rebuildy 是一家位於泰國曼谷的建築公司，專門從事住宅建築的設計、建造和維護。為了確保敏感專案資料和客戶資訊的安全，Rebuildy 決定實施基於 ISO/IEC 27001 的資訊安全管理系統 (ISMS)。
ISMS 實施成果如下
* 資訊安全是透過應用一系列安全控制和製定政策、流程和程序來實現的。
* 安全控制是根據風險評估實施的，旨在消除風險或將風險降低到可接受的水平。
* 所有流程均基於計劃-執行-檢查-行動 (PDCA) 模型確保 ISMS 的持續改進。
* 資訊安全政策是根據最佳安全實務起草的安全手冊的一部分，因此，它不是一份獨立的文件。
* 資訊安全角色和職責已在每位員工的職位說明中明確說明
* 資訊安全管理系統的管理評審是依照計畫的時間間隔進行的。
Rebuildy 在經歷了兩次中期管理評審和一次年度內部審計後申請了認證。該前員工向審計團隊成員 Electra 提交了書面證據，Rebuildy 的主要客戶 Electra 也提交了有關相同問題的證據，審計員決定保留這份證據，而不是前員工的證據。審計團隊成員一直與 Electra 保持聯繫，直至審計完成，討論審計期間發現的不符合。伊萊克特拉提供了額外的證據來支持這些發現。
在審核開始時，審核小組對公司高階主管進行了訪談，討論了高階主管對 ISMS 實施的承諾等事項。從這些討論中獲得的證據都記錄在書面確認書中，用於確定 Rebuildy 是否符合 ISO/IEC 27001 的幾個條款。其中，發現以下不符合：
* 在公司的財務報告系統中偵測到了不當的使用者存取控制設定實例。
* 尚未建立獨立的資訊安全政策。相反，該公司使用根據最佳安全實踐起草的安全手冊。
在收到審計團隊的這些文件後，團隊負責人會見了 Rebuildy 的高層管理層，介紹了審計結果。審計小組報告了與財務報告系統和缺乏獨立資訊安全政策有關的調查結果。高階主管對調查結果表示不滿，並認為審計組長的行為不專業，暗示他們可能會要求更換組長。迫於壓力，審計組長決定與高階主管合作，淡化所發現的不符合項的重要性。因此，審計團隊負責人調整了報告以呈現更有利的觀點，從而歪曲了 Rebuildy 合規問題的真實程度。
根據上述情景，回答以下問題：
根據情境 3，稽核團隊使用從高階主管訪談中獲得的資訊來確定 Rebuildy 是否符合 ISO/IEC 27001 的幾項條款。這可以接受嗎？
答案：A
解題說明：
Comprehensive and Detailed In-Depth
B . Correct Answer:
Audit evidence can come from interviews, observations, and documentation.
Verbal evidence from top management is acceptable if documented and confirmed in writing.
A . Incorrect:
ISO 19011 allows verbal evidence as long as it is substantiated.
C . Incorrect:
Interviews alone are not sufficient-additional verification is required.
Relevant Standard Reference:
問題 #156
資訊安全是建立和維護 ________ 的問題。
答案：D
解題說明：
Information security is a matter of building and maintaining trust. Trust is the confidence that information and information processing facilities are protected from unauthorized or malicious actions that could compromise their confidentiality, integrity or availability. Trust is essential for establishing and maintaining relationships with customers, partners, suppliers, employees and other stakeholders who rely on the organization's information and services. Trust is also a key factor for achieving compliance with legal, regulatory and contractual obligations, as well as meeting the organization's own information security objectives and policies. ISO/IEC 27001:2022 defines information security as "preservation of confidentiality, integrity and availability of information" (see clause 3.28) and states that "the purpose of an information security management system is to provide a framework for managing activities that influence the trustworthiness of information" (see Introduction). References: CQI & IRCA Certified ISO/IEC 27001:2022 Lead Auditor Training Course, ISO/IEC 27001:2022 Information technology - Security techniques - Information security management systems - Requirements, What is Trust?
問題 #157
您是一位經驗豐富的 ISMS 審核員，在一家提供 ICT 回收服務的組織中進行第三方監督審核。公司不再需要的ICT設備由組織處理。它要么被重新調試並重複使用，要么被安全地銷毀。
您注意到房間角落的長凳上有兩台伺服器。兩者的項目上都貼有伺服器名稱、IP 位址和管理員密碼的貼圖。您向 ICT 經理詢問這些物品，他告訴您這些物品是昨天從一位老客戶那裡收到的一批貨物的一部分。
您應該採取哪一項行動？
答案：E
解題說明：
According to ISO 27001:2022 clause 8.1.4, the organisation shall ensure that externally provided processes, products or services that are relevant to the information security management system are controlled. This includes implementing appropriate contractual requirements related to information security with external providers, such as customers who send ICT equipment for reclamation12 In this case, the organisation offers ICT reclamation services, which involves processing customer ICT equipment that may contain sensitive or confidential information. The organisation should have a process in place to ensure that the customer ICT equipment is handled securely and in accordance with the customer's information security requirements. The process should include steps such as verifying the customer's identity and authorisation, checking the inventory and condition of the equipment, removing or destroying any labels or stickers that contain information about the equipment or the customer, wiping or erasing any data stored on the equipment, and documenting the actions taken and the results achieved12 The fact that the auditor noticed two servers on a bench with stickers that reveal the server's name, IP address and admin password indicates that the process for dealing with incoming shipments relating to customer IT security is not effective or not followed. This could pose a risk of unauthorised access, disclosure, or modification of the customer's information or systems. Therefore, the auditor should note the audit finding and check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:202212 The other actions are not appropriate for the following reasons:
A . Asking the ICT Manager to record an information security incident and initiate the information security incident management process is not appropriate because this is not an information security incident that affects the organisation's own information or systems. An information security incident is defined as a single or a series of unwanted or unexpected information security events that have a significant probability of compromising business operations and threatening information security12 In this case, the information security event affects the customer's information or systems, not the organisation's. Therefore, the organisation should follow the process for dealing with incoming shipments relating to customer IT security, not the process for information security incident management.
C . Recording what the auditor has seen in the audit findings, but taking no further action is not appropriate because this would not address the root cause or the impact of the issue. The auditor has a responsibility to verify the effectiveness and compliance of the organisation's information security management system, and to report any nonconformities or opportunities for improvement12 Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
D . Raising a nonconformity against control 5.31 Legal, statutory, regulatory and contractual requirements is not appropriate because this control is not relevant to the issue. Control 5.31 requires the organisation to identify and comply with the legal, statutory, regulatory and contractual requirements that are applicable to the information security management system12 In this case, the issue is not about the organisation's compliance with the legal, statutory, regulatory and contractual requirements, but about the organisation's control of the externally provided processes, products or services that are relevant to the information security management system. Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
E . Raising a nonconformity against control 8.20 'network security' (networks and network devices shall be secured, managed and controlled to protect information in systems and applications) is not appropriate because this control is not relevant to the issue. Control 8.20 requires the organisation to secure, manage and control its own networks and network devices to protect the information in its systems and applications12 In this case, the issue is not about the organisation's network security, but about the organisation's control of the externally provided processes, products or services that are relevant to the information security management system. Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
F . Asking the auditee to remove the labels, then carry on with the audit is not appropriate because this would not address the root cause or the impact of the issue. The auditor should not interfere with the auditee's operations or suggest corrective actions during the audit, as this would compromise the auditor's objectivity and impartiality12 The auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
Reference:
1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2
問題 #158
您是一位經驗豐富的 ISMS 審核團隊負責人，負責對專門從事機密文件和可移動媒體安全處置的組織進行第三方認證審核。文件和媒體都被軍用級設備粉碎，因此無法重建原始文件。
審核進展順利，距離末次會議還有 30 分鐘，您正要開始撰寫審核報告。此時，組織的一名員工敲響了您的門，詢問是否可以與您交談。他們告訴您，當事情變得繁忙時，她的經理會告訴她使用較低等級的工業碎紙機，因為該組織擁有更多此類碎紙機並且運行速度更快。受審核方沒有告知您這些機器的存在或使用情況。
選擇三個選項來決定您應如何回應此訊息。
答案：B,D,E
解題說明：
According to ISO/IEC 27001:2022 clause 8.1, the organization must plan, implement and control the processes needed to meet the information security requirements, and to implement the actions determined in clause 6.1. The organization must also ensure that the outsourced processes are controlled or influenced. According to control A.5.24, the organization must establish and maintain an information security incident management process that includes reporting information security events and weaknesses. Therefore, the use of lower grade machines for the secure disposal of confidential documents and media could pose a significant information security risk and a potential breach of contract with the clients. The auditor should respond to this information by:
A . Advising the individual managing the audit programme of any recommendation by you to conduct a further audit prior to certification. This is in accordance with ISO/IEC 27006:2022 clause 7.4.3, which states that the audit team leader shall report to the certification body any situation that may significantly affect the audit conclusions or the certification decision, and propose any necessary changes to the audit plan.
C . Considering the need for a subsequent audit within 4 weeks based on the additional information that has come to light. This is in accordance with ISO/IEC 27006:2022 clause 7.5.2, which states that the audit team leader shall review the audit findings and any other appropriate information collected during the audit to determine the audit conclusions, and to identify any need for a subsequent audit.
G . Verifying with the auditee that lower grade machines are used in certain circumstances. This is in accordance with ISO/IEC 27006:2022 clause 7.4.2, which states that the audit team leader shall ensure that the audit is conducted in accordance with the audit plan, and that any changes to the plan are agreed upon and documented.
The other options are not appropriate responses, as they either ignore the information, exceed the scope of the audit, or prematurely raise a nonconformity without sufficient evidence. For example:
B . Cancelling the production of the audit report and instead reviewing the organization's contracts with its clients to determine whether they have permitted the use of lower grade machines. This is not a suitable response, as it would delay the audit process and the certification decision, and it would involve reviewing documents that are outside the scope of the ISMS audit. The auditor should focus on verifying the information security risk assessment and treatment process, and the information security incident management process, as they relate to the use of lower grade machines.
D . Doing nothing. All audits are based on a sample and the sample you took did not include a planned review of the lower grade machines. This is not a suitable response, as it would disregard a significant information security risk and a potential nonconformity that could affect the audit conclusions and the certification decision. The auditor should follow up on the information provided by the employee and verify its validity and impact.
E . Extending the certification audit duration to create additional time to audit the use of the lower grade machines. This is not a suitable response, as it would disrupt the audit schedule and the availability of the audit team and the auditee. The auditor should report the situation to the certification body and propose any necessary changes to the audit plan, such as conducting a subsequent audit.
F . Raising a nonconformity against 8.1 Operational Planning and Control as the organization has not been open about its processes. This is not a suitable response, as it would be based on a single source of information that has not been verified or corroborated. The auditor should collect sufficient and appropriate audit evidence to support any nonconformity, and should also consider the root cause and the severity of the nonconformity.
Reference:
ISO/IEC 27001:2022, clauses 8.1 and Annex A control A.5.24
ISO/IEC 27006:2022, clauses 7.4.2, 7.4.3, and 7.5.2
[PECB Candidate Handbook ISO/IEC 27001 Lead Auditor], pages 18-19, 23-24 A Step-by-Step Guide to Conducting an ISO 27001 Internal Audit ISO 27001 - Annex A.16: Information Security Incident Management
問題 #159
下列哪兩個選項不參與 ISO/IEC 27001 的第二方審核？
答案：C,F
解題說明：
*Second-Party Audits: These involve an organization (the customer) auditing another organization with which it has a relationship (such as a supplier). The focus is on ensuring the supplier meets the customer's information security requirements.
*Accreditation Bodies: These assess the competence of certification bodies but don't directly participate in second-party audits.
*CQI and IRCA: These organizations provide auditor certifications but their training alone doesn't automatically qualify someone for second-party ISO/IEC 27001 audits. The auditor should have specific knowledge of the standard.
References:
*ISO/IEC 17021-1:2015 Conformity assessment - Requirements for bodies providing audit and certification of management systems: Provides requirements for certification bodies but also outlines how first-, second-, and third-party audits work.
*PECB Candidate Handbook, ISO/IEC 27001 Lead Auditor: Explains the distinctions between first, second, and third-party audits, clarifying that second-party audits are usually between organizations with a prior relationship.
問題 #160
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