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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Discovery | 10% | - Explain the key considerations for determining how Health Cloud can be optimized. - Explain the key considerations for determining how Health Cloud can address business problems. - Explain the considerations for understanding a customer's business model. - Explain the key considerations for integrating external systems with Health Cloud. - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. |
| Topic 2: Health Cloud Objects | 20% | - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for implementing junction objects in Health Cloud. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for implementing person accounts in Health Cloud. - Explain the key considerations for implementing custom objects with Health Cloud. |
| Topic 3: Analytics, Integration & Deployment | 20% | - Explain the key considerations for implementing Analytics for Health Cloud. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for deploying Health Cloud. - Explain the key considerations for implementing the Health Cloud API. - Explain the key considerations for implementing FHIR. |
| Topic 4: Member & Patient Engagement | 20% | - Explain the key considerations for implementing the Home page. - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. - Explain the key considerations for implementing Actionable Relationship Center (ARC). |
| Topic 5: Care Coordination & Management | 30% | - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Health Cloud with a person account model. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. |
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NEW QUESTION # 27
A provider wants to capture non-clinical factors that impact its patient population, such as food insecurity and lack of transportation. Which approach should a consultant take to meet this requirement?
Answer: A
Explanation:
Health Cloud provides a purpose-built Social Determinants of Health (SDOH) data model (CareBarrier, CareBarrierType, CareIntervention) designed to capture and address non-clinical factors. Social Determinants of Health capture nonclinical factors such as transportation, food, housing, and financial barriers and connect those determinants to care barriers and interventions. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Leverage the Social Determinants data model in Health Cloud and extend it as needed.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Social Determinants
NEW QUESTION # 28
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?
Answer: A
Explanation:
* Medication Management in Health Cloud enables providers to view all of a patient's prescription history in one place, supporting medication reconciliation and review for better health outcomes.
Extract:
"Use Medication Management to track and review patient prescriptions, past and present, ensuring a comprehensive view of medication history and supporting care team collaboration." (Source: Administer Health Cloud - Medication Management)
* Other options (Intelligent Appointment Management, Virtual Care, Integrated Care Management) do not provide comprehensive medication tracking.
NEW QUESTION # 29
Which two data exchange standards support clinical data in Health Cloud?
Choose 2 answers
Answer: C,D
Explanation:
Step-by-Step Explanatio n:
Supported Data Exchange Standards:
Health Cloud natively supports modern clinical data standards such as FHIR R4 and traditional messaging formats like HL7 v2 for interoperability and data exchange.
Exact Extract:
"Health Cloud supports industry standards for data exchange, including FHIR R4 and HL7 v2, to enable clinical interoperability with EHR systems and other healthcare platforms." Reference:
Why Not Other Options?
DICOM 3.0: Used for imaging, not clinical data exchange in Health Cloud.
SDTM v3.2: Used for clinical trials data, not general patient/clinical data exchange in Health Cloud.
Conclusion:
FHIR R4 and HL7 v2 are the two standards officially supported for clinical data in Health Cloud.
NEW QUESTION # 30
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation.
What is an important consideration when implementing this in Health Cloud?
Answer: C
Explanation:
* Access to Filtered Fields:
Exact Extract:
"If a user does not have access to a field that is used in a filter on a patient or member list, the list will not be displayed to that user." Reference:
* Other Options:
Filter logic is not controlled by formula fields.
There's no official "override filter field" on the person account for lists.
Lists are not created or managed from the Campaign object in Health Cloud.
NEW QUESTION # 31
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-to-end approval process.
Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Choose 2 answers
Answer: B,C
Explanation:
Step-by-Step Explanatio n:
Intelligent Document Automation:
Exact Extract:
"Intelligent Document Automation in Health Cloud automatically extracts data from incoming documents, including faxes, and creates structured data for downstream workflows." Reference:
Utilization Management:
Exact Extract:
"Utilization Management provides workflows and automation to support end-to-end approval processes, including clinical review and authorizations." Why Not Other Options?
Integrated Care Management: Focuses on care plans and assessments, not document automation or clinical approval processes.
Care Authorizations: Part of Utilization Management but not the capability for document ingestion and process automation.
NEW QUESTION # 32
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