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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Topic 1: Channel and Collaboration Management	- Messaging and collaboration features - Channel structure and governance
Topic 2: Security and Compliance	- Authentication and access controls - Data retention and compliance settings
Topic 3: Integrations and App Management	- Salesforce and third-party integrations - Slack app installation and management
Topic 4: Troubleshooting and Support	- Admin tools and diagnostic capabilities - Common workspace issues resolution
Topic 5: Workspace Administration	- Slack workspace setup and configuration - User provisioning and identity management

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Salesforce Certified Slack Administrator 認定 Slack-Admn-201 試験問題 (Q61-Q66):

質問 # 61
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A. Archive the channel and create a new channel to eliminate the noise.
B. Limit the posting permissions to Org Admins, plus specific people.
C. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
D. Encourage employees to direct message the HR team with questions and confidential information.

正解：B、C

解説：
The best way to manage noise while protecting sensitive information includes:
* Limiting posting permissions - According to Slack's official guidance:
"You can restrict who can post to a channel by limiting posting permissions to specific people, ensuring that only authorized individuals can post while others can read."
* Creating a private channel with a personal benefits workflow:
"Private channels are suitable for discussions requiring confidentiality. Workflows can route sensitive questions to HR without public visibility." Encouraging DMs (option C) helps, but it is not a structured or scalable solution for organizational processes.
Archiving the channel (option D) would disrupt access to the historical benefits information and is unnecessary.
(Reference: Slack Administration Study Guide - Channel Management Best Practices and Workflows)
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質問 # 62
You're an Org Owner for a financial organization's Slack Enterprise Grid.
Someone accidentally shared confidential financial statements in a public Slack channel.
You have since deleted the file; however, you want to track which users have downloaded the file from Slack.
What is the best way to do this?
(Select the best answer.)

A. Use the Audit Logs API to export the required public channel data.
B. Use the Discovery APIs to export the required public channel data.
C. Use the Audit Logs API to audit the file download action in the required public channel.
D. Use the Import/Export Data tool under workspace settings to export the required public channel data.

正解：C

解説：
Slack recommends for security auditing:
"The Audit Logs API can capture file download activities, including which user downloaded a specific file." Discovery APIs (A) help with content search/export, not action tracking. Audit Logs API is for actions like downloads (B). Option C (export public channel data) and D (workspace data export) won't show specific download activities.
(Reference: Slack Administration Study Guide - Using the Audit Logs API)
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質問 # 63
You're an Org Admin responsible for managing your organization's three workspaces grouped by business vertical.
Your organization wants to increase Slack usage across departments, and you anticipate new workspace requests.
Given these business requirements, what is the best way to manage requests to create new workspaces?

A. Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.
B. Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.
C. Do not allow end users to request new workspaces; instead, encourage them to create more channels.
D. Review, collaborate, approve, and reject workspace requests in one public, searchable channel.

正解：B

解説：
Slack recommends for Enterprise Grid governance:
"Workspace creation requests should be routed to a private admin team for evaluation, ensuring that new workspaces align with business needs, security policies, and organizational strategy." Public channels (A) expose sensitive administrative discussions. C and D bypass proper governance and risk fragmented Slack management.
(Reference: Slack Administration Study Guide - Workspace Creation and Governance)

質問 # 64
Incident managers at your organization use ServiceNow for incident response.
What is the benefit of integrating Slack with an app like ServiceNow?

A. Integrating an app allows you to bypass security settings since they're not applicable in Slack.
B. Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.
C. Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.
D. Integrating an app means you never have to log in to the app natively.

正解：B

解説：
Slack app integration benefits state:
"Integrations allow users to interact with and get updates from external apps (like ServiceNow) directly within Slack, without leaving Slack." Third-party access (A) is inaccurate. Completely avoiding login (C) isn't always true. Security (D) is still enforced when using integrated apps.
(Reference: Slack Administration Study Guide - App Integration Benefits)

質問 # 65
You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)

A. Direct your employees to access Slack through your identity provider (IdP).
B. Allow all workspace members to invite new members.
C. Enable employees to sign up for the workspace using the company's email domain.
D. Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.

正解：C

解説：
On the Free plan, to ensure only employees can join automatically and prevent outsiders from signing up:
"Enable sign-up using a specific email domain (such as @company.com) so only people with company email addresses can join the workspace without needing manual invites." Allowing all members to invite (Option A) could allow external people to join, and IdP enforcement (Option C) typically applies to paid plans, not Free.
(Reference: Slack Administration Study Guide - Workspace Access Settings on Free Plans)
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質問 # 66
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IT領域で仕事しているあなたは、きっとIT認定試験を通して自分の能力を証明したいでしょう。それに、Slack-Admn-201認証資格を持っている同僚や知人などますます多くなっているでしょう。そのような状況で、もし一つの資格を持っていないなら他の人に追及できないですから。では、どんな試験を受けるのかは決めましたか。Salesforceの試験はどうですか。Slack-Admn-201認定試験のようなものはどうでしょうか。これは非常に価値がある試験なのですから、きっとあなたが念願を達成するのを助けられます。

Slack-Admn-201受験内容: https://www.tech4exam.com/Slack-Admn-201-pass-shiken.html

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