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| Section | Weight | Objectives |
|---|---|---|
| Cisco Solutions that Support Sustainability | 25% | - Understand sustainability and AI-ready data centers - Understand sustainability and future-proofed workplaces |
| Building a Sustainability Practice | 25% | - Understand the importance of adapting business practices - Describe the purpose of building a sustainability practice - Describe sustainability practices and the circular economy |
| Talking to Customers about Sustainability | 10% | - Start a sustainability conversation - Find the right contacts - Research customer priorities |
| Making a Difference | 35% | - Explain Cisco Product Takeback and Reuse Program - Explain Cisco Refresh - Explain Cisco Green Pay - Explain Cisco circular offerings - Explain customer recycling solutions |
| Sustainability Within Industries | 5% | - Explain examples of sustainability journeys with Cisco networking, IoT and security solutions - Identify opportunities for digital transformation |
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NEW QUESTION # 35
A Cisco partner is revising its procurement and equipment replacement strategy to support a circular economy. Which practice best aligns with this objective?
Answer: D
Explanation:
A circular procurement strategy prioritizes preserving the functional and material value of existing technology assets while minimizing unnecessary resource consumption and electronic waste.
Cisco's circular economy approach differs from a traditional linear model in which equipment is manufactured, purchased, used, and discarded. Circular practices consider whether existing hardware can be maintained, upgraded, redeployed, remanufactured, or responsibly recycled.
Cisco partners can incorporate these considerations into procurement policies and technology refresh planning. For example, a customer replacing networking infrastructure should evaluate whether functional devices can be redeployed elsewhere, whether Cisco Refresh products satisfy purchasing requirements, and whether obsolete assets can enter Cisco's Takeback and Reuse Program.
Such decisions should also account for lifecycle energy consumption, security support, reliability, and the business value of equipment modernization. Extending hardware life is beneficial when it remains technically and operationally appropriate.
Option B unnecessarily accelerates resource consumption and equipment turnover. Option C prevents assets from being recovered or reused productively. Option D ignores operational costs, environmental considerations, and long-term lifecycle value.
The correct approach integrates sustainability into purchasing decisions rather than treating equipment disposal as an isolated end-of-life activity.
Cisco identifies circular design, circular offerings, and recover-and-redeploy processes as interconnected elements of its circular transformation strategy.
Reference: Cisco Environmental Sustainability Practice-Building Stage 2 - Section 1.3, Describe Sustainability Practices and the Circular Economy; Cisco Circular Transformation.
NEW QUESTION # 36
What are three reasons companies are moving to a Circular Economy? (Choose three.)
Answer: B,D,E
Explanation:
Organizations transition toward circular economy business models to strengthen operational resilience, develop new commercial opportunities, and recover economic value from existing products and materials.
The three intended business drivers are supply chain resilience, customer portfolio expansion, and material value recovery.
Option C - Mitigate risks and increase supply chain resilience: Circular practices reduce dependence on virgin raw materials and vulnerable global supply chains. Reusing components, remanufacturing equipment, and recovering materials can help organizations mitigate supply disruptions, resource scarcity, and procurement risks.
Option D - Renew and grow the customer portfolio with expanded services: Circular business models create opportunities for additional customer services, including equipment lifecycle management, product takeback, remanufacturing, leasing, and product-as-a-service arrangements. These offerings strengthen customer relationships and create recurring commercial opportunities.
Option F - Gain business value by reusing valuable materials: Recovering usable components and materials preserves economic value, reduces demand for newly extracted resources, and supports more efficient manufacturing and asset management.
Option A describes a potential operational benefit rather than the specific business drivers emphasized by the intended answer. Option B incorrectly associates circular transformation primarily with reducing outsourcing.
Option E requires qualification: Environmental regulation is also a legitimate reason for circular economy adoption. Consequently, the question is somewhat ambiguous, although C, D, and F are the expected three- answer combination.
Cisco's circular transformation guidance connects circularity with business resilience, innovation, material recovery, and new customer offerings.
Cisco Blogs+2
Reference: Cisco Environmental Sustainability - Making a Difference; Circular Economy Business Drivers, Supply Chain Resilience, Circular Business Models, Material Recovery, and Sustainable Value Creation.
NEW QUESTION # 37
A customer wants to return functional end-of-use Cisco networking equipment and obtain visibility into the return process using device serial numbers. Which Cisco program should the customer select?
Answer: D
Explanation:
The Cisco Returns Program is designed to support the return of functional end-of-use Cisco equipment through an organized recovery process that promotes reuse and circular lifecycle management.
Cisco's Takeback and Reuse Program provides different return methods according to equipment condition.
When equipment can be powered on, customers can use the Cisco Returns Program, where available, to submit return requests and schedule pickup.
The program's web-based workflow allows customers to enter device serial numbers or product identifiers and obtain visibility into the equipment return process.
This structured approach supports equipment accountability and helps organizations manage technology assets after they are removed from production environments.
Returned equipment is evaluated for its next appropriate use. Depending on condition, eligibility, and processing requirements, products may be reused, remanufactured, or responsibly recycled.
Customers should remove sensitive information and complete appropriate decommissioning procedures before transferring equipment to Cisco.
Option A is incorrect because Customer Recycling Solutions is the designated pathway for products that cannot be powered on. Option B concerns Cisco product security vulnerabilities and incident response. Option D manages software licensing entitlements rather than physical hardware returns.
The Cisco Returns Program therefore provides the correct combination of equipment recovery, return tracking, and lifecycle management for eligible functional products.
Reference: Cisco Environmental Sustainability Practice-Building Stage 2 - Section 2.2, Explain Cisco Product Takeback and Reuse Program; Cisco Returns Program.
NEW QUESTION # 38
How does the Cisco Product Takeback and Reuse program contribute to sustainability?
Answer: A
Explanation:
The Cisco Product Takeback and Reuse Program contributes to environmental sustainability by offering no- cost returns for end-of-use equipment, enabling customers to participate in responsible technology recovery, reuse, and recycling.
Cisco's program provides an organized mechanism for returning eligible networking and technology products after their initial operational lifecycle. By removing return-related transportation and processing costs, Cisco reduces financial barriers that could otherwise discourage organizations from participating in circular economy initiatives.
The program supports two principal recovery pathways. The Cisco Returns Program handles working equipment that may qualify for reuse or remanufacturing. Customer Recycling Solutions provides recovery arrangements for damaged or nonfunctional equipment requiring responsible recycling.
Returned products undergo appropriate handling procedures, including secure storage, data sanitization, inspection, and disposition based on their condition.
Cisco reports that more than 99% of returned products are directed toward reuse or recycling, helping reduce unnecessary landfill disposal and conserve valuable materials.
Option B contradicts the program's waste-reduction objectives. Option C is incorrect because the program specifically accepts equipment that has reached the end of its useful service within the customer's environment. Option D contradicts Cisco's provision of organized collection and processing services.
The program supports Cisco's circular transformation strategy by promoting product recovery and environmentally responsible equipment lifecycle management.
Reference: Cisco Environmental Sustainability - Making a Difference; Cisco Takeback and Reuse Program, Equipment Recovery, Responsible Recycling, and Circular Economy Initiatives.
NEW QUESTION # 39
A customer has several end-of-use Cisco switches that are damaged and cannot be powered on. Which Cisco service should the customer use to arrange responsible recycling?
Answer: C
Explanation:
Cisco Customer Recycling Solutions (CRS) provides an appropriate recovery pathway for end-of-use networking equipment that is damaged, nonfunctional, or unable to power on.
The program is part of Cisco's broader Takeback and Reuse strategy, which promotes environmentally responsible equipment disposal and resource recovery.
Cisco distinguishes between return pathways according to equipment condition. The Cisco Returns Program is designed for working products that can be powered on, while Customer Recycling Solutions handles products requiring responsible recycling.
Through CRS, customers submit a recycling pickup request, allowing Cisco to coordinate appropriate collection and downstream processing.
Returned equipment can be disassembled and processed to recover materials, including steel, aluminum, copper, plastics, circuit boards, and cables. Recoverable materials can then re-enter manufacturing supply chains rather than being unnecessarily discarded.
Cisco also provides recycling documentation, including certificates upon request, to support customers' asset disposition and compliance records.
Option B provides access to software images and related downloads rather than equipment recycling. Option C delivers technical troubleshooting and support services. Option D provides networking education and technical training.
The appropriate choice is Customer Recycling Solutions because the equipment cannot be powered on and must enter a recycling-oriented recovery process.
Reference: Cisco Environmental Sustainability Practice-Building Stage 2 - Section 2.3, Explain Customer Recycling Solutions; Cisco Takeback and Reuse Program.
NEW QUESTION # 40
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