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NEW QUESTION # 30
Showitoff is an organisation specialising in the design and production of wall decorating materials for the domestic market. During an ISO 14001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. They are lying on an oily floor. When asked about it, the EMS Manager states that he presumes that the materials come from maintenance work.
The auditor interviews the Maintenance Manager in his department. He notes that shelves containing various spares are well labelled and neatly stacked. He asked about the "dump" outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the "dump" might be classed under regulations as a landfill site, which requires an operating licence. The Maintenance Manager is not aware of such a licence.
Which three statements represent good audit practice?
Answer: C,D,G
NEW QUESTION # 31
A large public library established an EMS in accordance with ISO 14001 requirements, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three (plastic and paper were disposed of together). The deadline is in six months. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to this objective?
Answer: A,C,G,H,I,J
Explanation:
In accordance with ISO 14001:2015 Clause 6.2.1 (Environmental objectives) and Clause 6.2.2 (Planning actions to achieve environmental objectives), the standard sets explicit criteria for establishing objectives and determining how to achieve them.
To audit compliance against Clause 6.2 in this scenario, an auditor must evaluate six key criteria explicitly required by the standard:
* What resources did you need? (Option B / Clause 6.2.2 b): Determines whether necessary resources (e.g., bins, signage, contractor services) were allocated.
* Did you communicate it to relevant personnel? (Option D / Clause 6.2.1 f & Clause 7.4): Evaluates if objectives were effectively communicated across relevant functions and levels.
* Is it consistent with the environmental policy? (Option E / Clause 6.2.1 a): Verifies alignment with top management commitments to pollution prevention and compliance.
* Did you keep any documented information? (Option F / Clause 6.2.1): Confirms the mandatory requirement to maintain documented information on environmental objectives.
* How is it being monitored? (Option I / Clause 6.2.1 e & Clause 6.2.2 e): Audits how progress is evaluated, including indicators and integration into business processes.
* Is it measurable? (Option J / Clause 6.2.1 b): Checks whether the objective is measurable (if practicable) or capable of performance evaluation.
Questions regarding formal Director approval, specific manager designation, hypothetical deadline failure consequences, or update schedules are administrative considerations not directly dictated as core clause requirements.
References: ISO 14001:2015 Clause 6.2.1 (Environmental objectives), Clause 6.2.2 (Planning actions to achieve environmental objectives), Annex A.6.2, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Auditing Environmental Objectives).
NEW QUESTION # 32
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the 'Check' stage of the PDCA cycle?
Answer: A,F
Explanation:
As per ISO 14001:2015 Clause 10 (Improvement) and Clause 9 (Performance Evaluation):
The 'Check' phase includes activities that evaluate performance, such as:
Clause 9.1:
"The organization shall monitor, measure, analyze and evaluate its environmental performance." Clause 10.2:
"When a nonconformity occurs, the organization shall react to the nonconformity, evaluate the need for corrective action." Management review is part of the 'Act' phase (Clause 9.3), and Environmental Policy (Clause 5.2) belongs to
'Plan'.
Reference: ISO 14001:2015 Clauses 9.1, 10.2, 9.3, 5.2.
NEW QUESTION # 33
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of the awareness of subcontractor personnel of the environmental policy set by management.
From the following options, select two issues that all subcontractor personnel should be aware of relating to the organisation's environmental policy.
Answer: B,D
Explanation:
The correct answers are A and D .
This question relates mainly to ISO 14001:2015 Clause 7.3 - Awareness and Clause 5.2 - Environmental policy .
Persons doing work under the organisation's control, including subcontractor personnel where relevant, need to be aware of the organisation's environmental policy. In this scenario, the environmental policy specifically includes two clear commitments:
A). Complying with legal requirements - Correct
The policy states that the organisation will "comply with relevant legislation." Therefore, subcontractor personnel must be aware that their work must comply with applicable legal and environmental requirements.
This is especially important because installation work may involve paint, waste, emissions, spill risks, drainage controls, and site environmental rules.
D). Commitment to environmental protection - Correct
The policy states that the organisation will "protect the environment by acting with responsibility at all times." Therefore, subcontractor personnel should understand their responsibility to protect the environment while carrying out installation activities.
The other options are not the best answers:
B). Continual improvement of the EMS - Incorrect in this context
Continual improvement is an ISO 14001 policy requirement generally, but the policy text given in the question focuses on protecting the environment, complying with legislation, and setting objectives to enhance environmental performance. It is not one of the two clearest issues directly stated in the provided policy wording.
C). Addressing customer complaints - Incorrect
Customer complaints may be relevant to performance evaluation or corrective action, but they are not a stated commitment in the environmental policy.
E). Communicating with trade unions - Incorrect
This is not an environmental policy awareness requirement in the scenario.
F). Conducting environmental risk assessments - Incorrect
Risk assessment may be part of EMS planning, but the question asks what subcontractor personnel should be aware of in relation to the environmental policy, not what technical EMS activities they must conduct.
Therefore, the two correct issues are A. Complying with legal requirements and D. Commitment to environmental protection .
NEW QUESTION # 34
Sparkle is an organisation that provides mobile car cleaning services at customers' premises. It has been certified to ISO 14001 for some time and has appointed a full-time Environmental Management System Manager. The audit plan during a surveillance audit includes continual improvement and the auditor asks to see the most recent management review meeting minutes.
The minutes indicate that the Environmental Management System Manager reported that the last review of the organisation's environmental legislation register was made three years ago instead of annually as planned in the Environmental Management System. At that time, he asked for finances to employ a legislation expert to update the register but was denied the request by top management on the basis that it was unlikely that many changes to legislation had occurred. No related improvement actions were documented in the minutes.
Based on the scenario, select the two options which best describe the evidence for raising such a non- conformity.
Answer: B,D
NEW QUESTION # 35
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