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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Health Cloud Accredited Professional Exam |
| Exam Number: | AP-211 |
| Available Languages: | English |
| Exam Format: | Multiple select, Multiple choice |
| Related Certifications: | Salesforce Administrator Salesforce Health Cloud Consultant |
| Recommended Training: | Salesforce Health Cloud Documentation Salesforce Health Cloud Trailhead Modules |
| Exam Registration: | Salesforce Accredited Professional Credentials |
| Sample Questions: | Salesforce AP-211 Sample Questions |
| Exam Way: | Online proctored exam via Salesforce credentialing platform or authorized testing provider |
| Pre Condition: | No strict prerequisites required, but familiarity with Salesforce Platform and healthcare industry concepts is recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/accredited-professional |
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NEW QUESTION # 11
Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality. Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management?
Answer: A,D
Explanation:
Access to Provider Network Management features requires the Provider Network Management permission set combined with the base Health Cloud Foundation permission set. Provider Network Management supports provider recruitment, credentialing, contracting, onboarding, network participation, and payment-agreement processes for payer organizations. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Provider Network Management permission set; Health Cloud Foundation permission set) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Provider Network Management
NEW QUESTION # 12
An external provider wants to get a patient ' s allergy information from Bloomington Caregivers ' Health Cloud system. Which Health Cloud API should a consultant recommend?
Answer: C
Explanation:
The Clinical Summary Healthcare API provides access to patient clinical summary data, specifically including allergies, conditions, and clinical observations. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Clinical Summary Healthcare API) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
The implementation should be tested with representative healthcare data and end-user workflows so that relationships, permissions, automation, and integration behavior remain consistent from the source transaction through the user experience.
Study Guide references/topics:Implement - Provider; Clinical
NEW QUESTION # 13
Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization's needs?
Choose 2 answers
Answer: B,D
Explanation:
When configuring security, sharing, and visibility in Salesforce Health Cloud, consultants must consider healthcare-specific requirements such as HIPAA, GDPR, and organizational policies. Two critical considerations are:
B . Understand customer needs, data security, privacy concerns, regulatory compliance, and sharing or visibility restrictions.
Healthcare data involves PHI (Protected Health Information), which requires strict compliance with HIPAA and regional regulations.
Consultants must tailor security models to meet specific privacy and compliance requirements.
C . Regularly review and update security, sharing, and visibility settings in Health Cloud to align with evolving needs, regulations, and organizational policies.
Regulations change, and so do organizational needs. Security and sharing rules must be reviewed and updated periodically to ensure ongoing compliance and relevance.
Why not the others?
A . Ensure that data mask is used in production to appropriately manage PHI.
Salesforce Data Mask is a tool for sandbox data anonymization, not for production. PHI in production should be secured using encryption, field-level security, and sharing rules-not Data Mask.
D . Review Salesforce documentation and implement a standardized security and visibility model.
While documentation is helpful, healthcare organizations require tailored security models that fit unique compliance and data access needs, not a one-size-fits-all model.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Security & Compliance Guidance:
"When configuring Health Cloud, ensure security models reflect customer needs, privacy concerns, and regulatory compliance (HIPAA, GDPR, etc.)."
"Review and update security, sharing, and visibility models regularly to address evolving business, regulatory, and compliance requirements."
NEW QUESTION # 14
Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare. Which Health Cloud feature should a consultant leverage to meet this requirement?
Answer: D
Explanation:
Actionable Relationship Center (ARC) provides an interactive graph visualization of complex, multi-level relationships between patients, practitioners, caregivers, households, and facilities. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Actionable Relationship Center) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Agentforce Health architecture and implementation
NEW QUESTION # 15
Which two data exchange standards support clinical data in Health Cloud?
Choose 2 answers
Answer: C,D
Explanation:
Step-by-Step Explanatio n:
Supported Data Exchange Standards:
Health Cloud natively supports modern clinical data standards such as FHIR R4 and traditional messaging formats like HL7 v2 for interoperability and data exchange.
Exact Extract:
"Health Cloud supports industry standards for data exchange, including FHIR R4 and HL7 v2, to enable clinical interoperability with EHR systems and other healthcare platforms." Reference:
Why Not Other Options?
DICOM 3.0: Used for imaging, not clinical data exchange in Health Cloud.
SDTM v3.2: Used for clinical trials data, not general patient/clinical data exchange in Health Cloud.
Conclusion:
FHIR R4 and HL7 v2 are the two standards officially supported for clinical data in Health Cloud.
NEW QUESTION # 16
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