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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Education Cloud Configuration | 22% | - Understand capabilities, features, and compatibility with other Salesforce products - Work with Education Data Architecture (EDA) setup and configuration - Install and configure Salesforce Education solutions |
| Topic 2: Integration and Data Management | 16% | - Data migration, quality, governance, and volume management - Assess integration requirements and strategies with external systems - Use EDA and data tools effectively |
| Topic 3: Implementation Strategies and Best Practices | 18% | - Plan, gather requirements, design, build, test, document, deploy, and optimize solutions - Governance, change management, staffing, deployment, and adoption best practices |
| Topic 4: Solution Design | 19% | - Design for student lifecycle management - Design solutions aligned with educational processes and data models - Evaluate account and contact models, data relationships, and scalability |
| Topic 5: Domain Expertise | 18% | - Determine solution set for customer requirements: marketing, engagement, recruitment, admissions, student experience, advancement, alumni relations - Explain Education Cloud solutions for K-12 institutions |
| Topic 6: Analytics | 7% | - Design and implement reports and dashboards for education stakeholders - Apply CRM Analytics and reporting solutions for education use cases |
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NEW QUESTION # 63
A university wants to use Education Cloud forstudent Advertising and support services.
After enabling Education Cloud and Student Success, what should the consultant do next to set up the org?
Answer: B
Explanation:
Enabling Education Cloud and Student Success Hub: Once Education Cloud and Student Success Hub are enabled, the next critical step is ensuring that the correct permission sets and licenses are in place.
Permission Set Licenses: Permission set licenses are crucialas they determine the specific features and functionalities that users can access within Salesforce. Ensuring the right permissions are granted helps in managing data access and user roles effectively.
Configuration Steps:
Navigate toSetup.
In theQuickFind box, typePermission Set Licenses.
Verify that the appropriate licenses are available and assign them to users as needed.
Assigning Permission Sets:
Go toSetup > Permission Sets.
Review and assign the necessary permission sets (e.g.,Student SuccessHub) to the relevant users.
Validation: Ensure that users have the correct access by logging in as a user and checking if they can see and interact with the necessary components of Education Cloud.
References:
Salesforce Education Cloud Documentation:Salesforce Help: Permission Set Licenses
NEW QUESTION # 64
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.
Answer: A,C
Explanation:
Case and Case Comment are two objects that the consultant should use to migrate student Incident and Incident Resolution data from the old system to EDA. Case is an object that represents a student issue or problem that needs to be resolved. Case Comment is an object that stores comments related to a case. Attribute and Behavior Response are not objects that can store Incident and Incident Resolution data in EDA. Reference:
https://help.salesforce.com/s/articleView?id=sf.customize_case.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casecomment.htm&type=5
https://powerofus.force.com/s/article/EDA-Data-Dictionary
NEW QUESTION # 65
Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?
Answer: A
Explanation:
The consultant should create a custom Report Type with Courses, Course Offerings, and Course Connections to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. A custom Report Type is a type of report that shows information about one or more objects and their fields, filters, and relationships. A custom Report Type with Courses, Course Offerings, and Course Connections can help the Alumni Relations office create a report of all alumni who took a course from that faculty member by showing the relationship between the Contact object and the Course object through the Course Offering object and the Course Connection object. The consultant can add fields and filters to the custom Report Type to show only the alumni who took a course from that faculty member. Using the Course Connections with Contact's Academic Program Report Type, adding a Course Connections cross filter to the Program Enrollments with Contact report, or creating a custom Report Type with Contacts, Accounts, and Affiliations are not ways to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. Reference:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://powerofus.force.com/s/article/EDA-Course-Connections
NEW QUESTION # 66
A university's IT department uses a version control-based process for its system development and enhancement. The department wants to test the new features the consultant has configured in a dedicated, short term Salesforce environment.
What should the consultant use to meet the requirement?
Answer: D
Explanation:
A scratch org is a dedicated, short term Salesforce environment that the consultant can use to test the new features they have configured in a version control-based process. A scratch org is a source-driven and disposable deployment of Salesforce code and metadata. A scratch org is fully configurable, allowing the consultant to emulate different Salesforce editions and features. A Developer Edition org, a full sandbox, and a partial copy sandbox are not dedicated, short term Salesforce environments that can be used in a version control-based process. Reference:
https://developer.salesforce.com/docs/atlas.en-us.sfdx_dev.meta/sfdx_dev/sfdx_dev_scratch_orgs.htm
https://trailhead.salesforce.com/en/content/learn/modules/scratch-orgs
NEW QUESTION # 67
A business school plans a phased Salesforce implementation for its MBA program, Executive Education, Career Advising, and ..
* Executive Education data is largely managed in its own system
* The MBA program is managed in a custom admission system that is integrated will the student information System (SIS)
* Career Advising and Alumni Relations share systems with other university departments
* The consultant has recommended a "crawl, walk, run" strategy
Which department should the consultant recommend for the initial "crawl" phase?
Answer: B
Explanation:
Explanation
The MBA program is the best candidate for the initial "crawl" phase because it already has a custom admission system that is integrated with the SIS, which can be leveraged for Salesforce implementation.
Executive Education data is largely managed in its own system, which may require more complex integration or migration. Career Advising and Alumni Relations share systems with other university departments, which may involve more stakeholders and dependencies. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-impleme
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-integrati
NEW QUESTION # 68
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