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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

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Salesforce Salesforce-Communications-Cloud Prep Guide | New Salesforce-Communications-Cloud Exam Duration

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q62-Q67):

NEW QUESTION # 62
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
B. Attach an Omniscript ta task and handle the integration manually
C. Use Apex to be able to send the customized payload and interpret the response
D. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic

Answer: C

NEW QUESTION # 63
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
B. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
C. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
D. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)

Answer: B,C

Explanation:
For bulk ordering, evaluating business scenarios to design automation for order capture and orchestration (A) and assessing volume and platform governor limits (C) are essential steps. These help understand the impact on system performance and identify necessary optimizations for efficient bulk order processing.References:
Salesforce platform governor limits and bulk order processing best practices.

NEW QUESTION # 64
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

A. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
B. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
C. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
D. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules

Answer: B

NEW QUESTION # 65
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?

A. Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
B. Create an orchestration plan and define a scenario for each top product offer
C. Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
D. Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product

Answer: C,D

NEW QUESTION # 66
Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

A. Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account
B. Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship.Configure the scope filed on the modem and STB products to Account
C. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship.
Configure the scope filed on the modem and STB products to downstream Order Item.
D. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship.
Configure the scope field on CFS technical product definition to downstream Order Item.

Answer: A

Explanation:
To send Set-Top Boxes (STBs) and modems with a single call and manage inventory efficiently, decomposing both to one CFS using an M:1 decomposition pattern and setting the scope to Account (A) is optimal. This allows for combined fulfillment while maintaining inventory accuracy.References:Salesforce Industries documentation on decomposition patterns and fulfillment strategies.

NEW QUESTION # 67
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