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| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 19% | - Design solutions aligned with educational processes and data models - Design for student lifecycle management - Evaluate account and contact models, data relationships, and scalability |
| Implementation Strategies and Best Practices | 18% | - Governance, change management, staffing, deployment, and adoption best practices - Plan, gather requirements, design, build, test, document, deploy, and optimize solutions |
| Education Cloud Configuration | 22% | - Install and configure Salesforce Education solutions - Work with Education Data Architecture (EDA) setup and configuration - Understand capabilities, features, and compatibility with other Salesforce products |
| Analytics | 7% | - Apply CRM Analytics and reporting solutions for education use cases - Design and implement reports and dashboards for education stakeholders |
| Domain Expertise | 18% | - Explain Education Cloud solutions for K-12 institutions - Determine solution set for customer requirements: marketing, engagement, recruitment, admissions, student experience, advancement, alumni relations |
| Integration and Data Management | 16% | - Use EDA and data tools effectively - Assess integration requirements and strategies with external systems - Data migration, quality, governance, and volume management |
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NEW QUESTION # 181
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
Answer: A
Explanation:
Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns. Advertising Studio is a product that allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their email subscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
NEW QUESTION # 182
A college is interested in best practice and tips on Salesforce date foverance.
Which resource should the consultant recommend?
Answer: B
Explanation:
The Trailblazer Community is a resource that the consultant can recommend for best practices and tips on Salesforce data governance. The Trailblazer Community is an online platform where customers can connect with other Salesforce users, experts, and partners, and share their knowledge and experience. The Trailblazer Community also provides access to groups, events, blogs, webinars, and resources related to various topics, including data governance. The IdeaExchange, the Partner Community, and the AppExchange are not resources that provide best practices and tips on Salesforce data governance. Reference:
https://trailblazer.salesforce.com/
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer_community_basics
NEW QUESTION # 183
The Undergraduate Admissions office needs to track new students and their current course of study.
Which Education Data Architecture (EDA) object should the consultant use to meet the requirement?
Answer: A
Explanation:
Explanation
Program Enrollment is an EDA object that tracks the enrollment of a student in a specific program or course of study. It can store information such as the program name, start and end dates, status, and credits earned. The consultant should use this object to meet the requirement of tracking new students and their current course of study for the Undergraduate Admissions office. References: [Salesforce Education Cloud Academy:
Consultant Fundamentals], [EDA Data Model]
NEW QUESTION # 184
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy.
What are two recommendations the consultant should make to meet this requirement?
Answer: B,D
Explanation:
Explanation
The consultant should recommend the Advancement office to define organizational objectives and prioritize the organization's initiatives as two steps to build a CRM strategy. Defining organizational objectives means identifying the goals and outcomes that the Advancement office wants to achieve with Salesforce, such as increasing donor retention, improving donor engagement, or streamlining fundraising processes. Prioritizing the organization's initiatives means ranking the projects and tasks that the Advancement office needs to complete to achieve their objectives, based on factors such as urgency, impact, feasibility, or alignment.
Starting solution design during a discovery session or implementing Nonprofit Success Pack are not steps to build a CRM strategy. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/crm-basics
NEW QUESTION # 185
Where can a customer find more information on Salesforce open-source and community sprint information?
Answer: B
Explanation:
Explanation
The customer can find more information on Salesforce open-source and community sprint information on Trailblazer Community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community provides information on Salesforce open-source and community sprint events, such as dates, locations, agendas, or registration links. The customer can also join groups, forums, or blogs related to Salesforce open-source and community sprint topics on Trailblazer Community. Trust.salesforce.com, Partner Community, or AppExchange are not platforms where the customer can find more information on Salesforce open-source and community sprint information. References:
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
https://trailblazercommunitygroups.com/sprints/
NEW QUESTION # 186
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