P.S. Testpdf在Google Drive上分享了免費的2026 Salesforce Public-Sector-Solutions考試題庫：https://drive.google.com/open?id=1s-j9LwbewNV3s4OK59aT7-15ZH2k11pi
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Public Sector Solutions Implementation Strategies and Best Practices | 25% | - Business process mapping and solution design - Scalability and data quality management - Implementation lifecycle and project management - Data sharing, security, and compliance |
| Topic 2: Public Sector Solution Product Configuration | 30% | - Digital experience and intake forms - OmniStudio and Service Cloud integration - Workflow automation and business rules - Data model and configuration best practices |
| Topic 3: Public Sector Solutions - Product-Specific Systems Knowledge | 45% | - Employee experience management - Grants management configuration and lifecycle - Document processing, eSignature, and reporting - Licensing, permits, and inspections management - Emergency response and constituent services |
>> Public-Sector-Solutions考試資訊 <<
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問題 #41
Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?
答案：A
解題說明：
For public sector use cases involving licensing and permitting, Salesforce provides a specific Licenses and Permits template within the Experience Cloud. This template is pre-configured with components tailored to these scenarios, offering a streamlined setup and deployment process.
Licenses and Permits Template:
This template includes pre-built pages and components designed to handle common licensing and permitting processes, such as application submission, status tracking, and renewals.
It provides a user-friendly interface and integrates with other Salesforce features to offer a comprehensive solution for public sector agencies.
Pre-configured Components:
The template includes components such as OmniScripts for guided workflows, FlexCards for data display, and various forms and lists to manage licensing and permitting tasks.
These components help reduce the time and effort required to build and configure the site, allowing agencies to quickly deploy a functional solution.
By using the Licenses and Permits template, the city can leverage pre-configured components to address their specific needs efficiently, minimizing the need for extensive customization.
Reference:
Salesforce Help: Experience Cloud Templates
Salesforce Public Sector Solutions Documentation
問題 #42
A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?
答案：A,C
解題說明：
Org-wide defaults for external users determine the baseline level of access that guest users and authenticated community users have to records they do not own. Setting them to Hidden for everything means that external users cannot see any records by default, unless they are explicitly shared with them. Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By setting up sharing sets, the authenticated community users can access their own Cases, Applications, and Accounts, but not those of other users. References: https://help.salesforce.com/s/articleView?
id=psc_admin_concept_psc_overview.htm & type=5 & language=en_US https://developer.salesforce.com
/docs/atlas.en-us.psc_api.meta/psc_api/api_psc_overview.htm
問題 #43
What are the three different key modules of Public Sector Solutions: Business Rules Engine?
答案：A,D,E
解題說明：
Expression Sets, Decision Table, and Decision Matrix are three different key modules of Public Sector Solutions: Business Rules Engine (BRE). Expression Sets are modules that can define expressions that can be reused across multiple rules or matrices. Decision Table is a module that can evaluate data based on rows of conditions and actions in a tabular format. Decision Matrix is a module that can evaluate data based on columns of conditions and outcomes in a tabular format. Reference: https://help.salesforce.com/s/articleView?
id=psc_admin_setup_bre.htm&type=5&language=en_US
問題 #44
A government agency wants to digitize hundreds of PDF forms for its employees.
Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?
答案：A
解題說明：
Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community are the most important features of Employee Experience for Public Sector to address the opportunity of digitizing hundreds of PDF forms for employees. Employee Experience for Public Sector is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. Salesforce OmniStudio is a component of Public Sector Solutions that can help public sector agencies to create guided digital forms using OmniScripts. Flows are tools that can help public sector agencies to automate business processes using flows. Employee and Public Sector Data Models are components of Public Sector Solutions that can help public sector agencies to store and organize data using standard and custom objects. Employee Community is a component of Public Sector Solutions that can help public sector agencies to create a digital experience site for employees to access resources and services.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5&l
問題 #45
A customer wants to define a specific set of three documents that are required for a business application. They want to provide a checklist that is easy for the applicant to know what needs to be uploaded and manage the uploads easily, but they also want to be consistent with requiring these documents for every business application.
What are the three steps required to do this?
答案：C,D,E
解題說明：
To define a specific set of documents required for a business application, the steps involve creating Document Checklist Items within an Action Plan Template, targeting the Business License Application, and automating the association of this template with new applications. By specifying the required documents in the checklist items and publishing the Action Plan Template, a clear and consistent requirement is established. Automating the association of this template with new applications through flow automation ensures that every business application adheres to the same documentation standards, streamlining the process and enhancing compliance.
問題 #46
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