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Microsoft AB-900 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Microsoft 365 Data Protection and Governance (Purview)40%- Microsoft Purview compliance and governance
  • 1. Retention and lifecycle management
    • 2. Data Loss Prevention (DLP)
      • 3. Communication Compliance
        • 4. Information Protection and sensitivity labels
          • 5. Insider Risk Management
            - Copilot data security considerations
            • 1. DSPM for AI (Data Security Posture Management)
              • 2. Microsoft Graph data access model
                • 3. Oversharing detection in SharePoint
                  - Data discovery and monitoring
                  • 1. Activity explorer
                    • 2. Compliance Manager
                      • 3. Content search and eDiscovery
                        Topic 2: Microsoft 365 Core Services and Administration30%- Microsoft 365 core services and workloads
                        • 1. SharePoint Online objects (sites, libraries, folders)
                          • 2. Microsoft Teams objects (teams, channels, policies)
                            • 3. Exchange Online objects (mailboxes, distribution groups)
                              • 4. Microsoft 365 admin center configuration
                                - Identity and access management
                                • 1. Microsoft Entra ID fundamentals
                                  • 2. Privileged Identity Management (PIM)
                                    • 3. Conditional Access policies
                                      • 4. Authentication methods and SSO
                                        - Security fundamentals
                                        • 1. Threat protection concepts
                                          • 2. Zero Trust principles
                                            • 3. Microsoft Defender XDR overview
                                              Topic 3: Copilot and Agent Administration30%- Agent lifecycle management
                                              • 1. Approval workflows for agents
                                                • 2. Agent monitoring and usage analytics
                                                  • 3. Creating agents in Microsoft 365 / Power Platform
                                                    • 4. Agent lifecycle management (deploy, update, retire)
                                                      - Operational administration
                                                      • 1. Assigning Copilot licenses
                                                        • 2. Managing prompts and user interactions
                                                          • 3. Monitoring Copilot usage and analytics
                                                            - Copilot fundamentals
                                                            • 1. Copilot licensing models (subscription vs pay-as-you-go)
                                                              • 2. Copilot vs agents comparison
                                                                • 3. Copilot features enablement/disablement

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                                                                  Microsoft 365 Copilot & Agent Administration Fundamentals Sample Questions (Q72-Q77):

                                                                  NEW QUESTION # 72
                                                                  Hotspot Question
                                                                  For each of the following statements, select Yes if the statement is true. Otherwise, select No.
                                                                  NOTE: Each correct selection is worth one point.

                                                                  Answer:

                                                                  Explanation:


                                                                  NEW QUESTION # 73
                                                                  Your organization has a Microsoft 365 subscription.
                                                                  Which two tasks can you perform by using the Exchange admin center? Each correct answer presents part of the solution.
                                                                  NOTE: Each correct selection is worth one point.

                                                                  Answer: A,D

                                                                  Explanation:
                                                                  [B]
                                                                  Mail flow rules (or transport rules) in the Exchange admin center (EAC) for Microsoft 365 allow administrators to manage email flow by setting conditions, exceptions, and actions for messages.
                                                                  They are configured by navigating to Mail flow > Rules, allowing actions such as rejecting, redirecting, encrypting, or adding disclaimers to messages.
                                                                  [C]
                                                                  Shared mailboxes in Microsoft 365 are created via the Exchange admin center (under Recipients > Mailboxes) or the Microsoft 365 admin center (under Teams & Groups).
                                                                  Incorrect:
                                                                  [Not A]
                                                                  Assigning a license to it is typically handled through the Microsoft 365 admin center rather than the EAC.
                                                                  Reference:
                                                                  https://office365itpros.com/2022/11/08/mail-flow-rules-new-eac
                                                                  https://learn.microsoft.com/en-us/microsoft-365/admin/email/about-shared-mailboxes


                                                                  NEW QUESTION # 74
                                                                  You plan to create an agent in the Microsoft 365 Copilot app to solve a business issue.
                                                                  What are two reasons to create the agent? Each correct answer presents a complete solution.
                                                                  NOTE: Each correct selection is worth one point.

                                                                  Answer: A,B

                                                                  Explanation:
                                                                  [B]
                                                                  Creating a Microsoft 365 Copilot agent allows you to define custom instructions that act as permanent guidelines for the agent's behavior, tone, and response format, independent of the standard chat experience.
                                                                  [C]
                                                                  A core business reason for creating a Microsoft 365 Copilot agent is to enable users to reason over specific web content. This capability allows organizations to focus the AI's knowledge on a particular source, ensuring more accurate and context-aware responses than a general web search might provide.
                                                                  Business Benefits of Reasoning Over Websites
                                                                  Targeted Knowledge Acquisition: Agents can be trained specifically on an organization's public website to answer questions about case studies, services, and client sectors without the user having to manually trawl through pages.
                                                                  Reduced Research Time: For sectors with information-heavy sites, such as education or government, an agent can instantly synthesize content to provide onboarding guides or policy information.
                                                                  Improved Accuracy: By scoping an agent's knowledge to established, verifiable sources, organizations can mitigate the risk of the AI returning outdated or irrelevant information from the broader web.
                                                                  Context-Aware Interactions: These agents can use natural language to act as specialized
                                                                  "Website Knowledge Bots," delivering tailored answers to either internal teams (like sales) or external clients if published.
                                                                  Reference:
                                                                  https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/agents-overview
                                                                  https://www.microsoft.com/en-us/microsoft-copilot/copilot-101/copilot-ai-agents


                                                                  NEW QUESTION # 75
                                                                  Hotspot Question
                                                                  For each of the following statements, select Yes if the statement is true. Otherwise, select No.
                                                                  NOTE: Each correct selection is worth one point.

                                                                  Answer:

                                                                  Explanation:


                                                                  NEW QUESTION # 76
                                                                  A critical governance risk when implementing Microsoft 365 Copilot is the potential for oversharing of corporate data. The Chief Compliance Officer is concerned that, because Copilot uses all data a user can access, a user may inadvertently get access to sensitive information they should not have. What is the most common cause of this oversharing risk that administrators must address as a high-priority governance task before deploying Copilot widely?

                                                                  Answer: A

                                                                  Explanation:
                                                                  The core risk (and a key administrative task before Copilot deployment) is that if a document has been accidentally or intentionally granted access to "Everyone" or "All Company" in SharePoint or OneDrive, every licensed Copilot user will have the potential to retrieve and summarize that data.
                                                                  Since Copilot respects existing permissions, it will expose the broad access that was already present in the M365 environment, making the overly broad permission the root cause of the oversharing risk.
                                                                  References:
                                                                  https://learn.microsoft.com/en-us/answers/questions/5400129/please-explain-access- management-in-onedrive-share
                                                                  https://learn.microsoft.com/en-us/copilot/microsoft-365/enterprise-data-protection
                                                                  https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-privacy
                                                                  https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/scenarios/ai/govern


                                                                  NEW QUESTION # 77
                                                                  ......

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