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Cisco 700-805 Exam Overview:

Certification Vendor:	Cisco
Exam Name:	Cisco Renewals Manager
Exam Number:	700-805 CRM
Exam Format:	Multiple choice
Exam Duration:	60 minutes
Available Languages:	Japanese, English
Related Certifications:	Cisco Customer Experience Specialization
Sample Questions:	Cisco 700-805 Sample Questions
Exam Way:	Proctored test via Cisco authorized testing partner
Pre Condition:	Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources.
Official Syllabus URL:	https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html

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700-805 Valid Study Guide - Exam 700-805 Questions Pdf

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Cisco 700-805 Exam is a 60-minute long exam that consists of 45-55 multiple choice questions. 700-805 exam can be taken online, and it is available in English, Japanese, and Chinese. 700-805 exam is designed to test the candidate's knowledge of Cisco's Renewals Manager role, how to manage the renewal process, and how to engage with customers to ensure they continue to renew their contracts.

Cisco Renewals Manager Sample Questions (Q62-Q67):

NEW QUESTION # 62
What does iARR measure?

A. our ability to monitor product utilization, and financial growth collectively
B. our ability to expand upon existing customer value
C. our ability to increase renewal rates through pricing controls
D. our ability to internally align renewable resources

Answer: A

NEW QUESTION # 63
What are the primary benefits of using AutoQuote in the renewal process?

A. automatically offer free software upgrades and exclusive discounts
B. increase time spent on manual quote creation and focus more on programming
C. eliminate the need for a Renewals Manager and all customer interactions
D. automatically generate quotes, consolidate opportunities, and enhance efficiency

Answer: D

NEW QUESTION # 64
Which task is the responsibility of the Renewals Manager?

A. billing recurring revenue contracts
B. driving adoption of specific technologies
C. managing the Success Plan
D. managing recurring revenue risk

Answer: C

NEW QUESTION # 65
Which service offering helps define the IT vision and strategy of the customer?

A. training
B. optimization
C. support
D. advisory

Answer: D

Explanation:
According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:
IT strategy and planning
Business and technology alignment
IT governance and operating models
IT transformation and innovation
IT performance and optimization

NEW QUESTION # 66
A high-impact technical risk is logged due to a persistent integration failure at T-120, and the assigned Systems Engineer has not provided an update in two weeks. What should the RM do?

A. Remove the affected assets from the renewal quote to bypass the integration failure.
B. Escalate to the Practice Lead with the renewal value at risk and request intervention.
C. Downgrade the risk impact score to low since the T-120 window provides sufficient time.
D. Open a Cisco TAC case on behalf of the customer to accelerate the technical resolution.

Answer: B

Explanation:
The RM should escalate the unresolved high-impact risk through the appropriate management path and clearly communicate the renewal value at risk. Cisco's current Renewals Manager v2.0 blueprint requires the RM to act as the Renewal Lead, maintain cross-functional alignment, prevent execution gaps through clear ownership, categorize technical renewal risks from early-warning indicators, and evaluate mitigation strategies.
In this scenario, the technical issue has already been identified at T-120, assigned to a Systems Engineer, and has remained without an update for two weeks. That combination indicates that the existing mitigation path is not progressing. The RM should not assume technical ownership; instead, the RM must ensure accountability and escalate when an unresolved dependency threatens renewal outcomes. Cisco's blueprint specifically emphasizes stakeholder alignment, clarity of ownership, and proactive management beginning at T-120 rather than waiting until later checkpoints.
Option A is inappropriate because opening and managing a TAC case is normally a technical/support responsibility and should follow defined ownership boundaries. Option B creates avoidable contraction rather than resolving the risk. Option C is incorrect because additional time does not reduce the impact of a persistent high-severity technical barrier.
Escalating to the Practice Lead, including the associated renewal revenue exposure, creates management visibility and enables intervention with the responsible technical resources. Therefore, D is correct.

NEW QUESTION # 67
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