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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	ITIL 4 Specialist: High-Velocity IT
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Certificate Validity Period:	3 years (renewal required)
Real Exam Qty:	40
Exam Price:	$775.00 USD
Related Certifications:	ITIL 4 Foundation ITIL 4 Managing Professional
Exam Format:	Multiple Choice, Closed Book
Available Languages:	Chinese, Italian, Polish, Japanese, German, Portuguese, Spanish, French, English
Exam Duration:	90 minutes
Passing Score:	70% (28/40)
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored exam (available 24/7 on PeopleCert portal) or paper-based through accredited training organizations
Pre Condition:	A valid ITIL 4 Foundation or ITIL v3 Foundation certification is required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 2	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 3	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 4	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 5	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q34-Q39):

NEW QUESTION # 34
what should be included in an organization's approach to risk management

A. an approach to ensuring that risk management is continually aligned with objectives
B. nothing

Answer: A

NEW QUESTION # 35
A legacy financial system requires the user to manually enter the time and date of the transaction to meet regulatory requirements. A recent internal audit has shown that these fields are often blank. Which are effective controls that could improve compliance?
1. Modify the application to automatically add the current time and date when transaction is entered
2. Establish a communication plan to remind users of the importance of time and date on transactions
3. Develop a goals cascade so all staff know their role in achieving company goals
4. Create a report showing non-compliant records and take action to correct

A. 1 and 2
B. 3 and 4
C. 2 and 3
D. 1 and 4

Answer: B

NEW QUESTION # 36
Governance is a core component of the service value system.
How does governance support high-velocity IT?

A. It directs the organizational entity responsible for digital technology
B. It represents the types of resources used by the organization
C. It defines the influence of political and economic factors on the organization
D. It offers a pattern for scientific thinking and routines for practice

Answer: A

NEW QUESTION # 37
What is the BEST way for a software development organization to encourage ethical behaviours?

A. By using agile methods to ensure people focus on the detail of each individual sprint
B. By running workshops where people discuss scenarios that have ethical significance
C. By using machine learning algorithms to take decisions, instead of relying on people
D. By defining policy that requires ethics to be considered by staff

Answer: B

Explanation:
HVIT places strong emphasis on culture, behaviour, shared understanding, and learning. Ethical behaviour is not created reliably by policy alone. Policy can set expectations, but real ethical capability comes from discussion, reflection, and repeated practice in ambiguous real-world situations.
Workshops that explore ethically significant scenarios help people understand trade-offs, build judgement, and align decisions with organizational values. That is much more effective than simply publishing a policy.
Machine learning does not remove ethical responsibility; it can actually create more ethical risk if used without human judgement. Agile methods help speed and feedback, but they do not by themselves ensure ethical awareness.
So D is best because it develops ethical thinking as a lived organizational capability, which is much more aligned with HVIT culture.
=========

NEW QUESTION # 38
Users are complaining that service desk agents do not listen to them and make assumptions about what their issues are.
Which action would BEST help to improve this situation?

A. Improve the training given to the staff of the service desk function
B. Implement stricter service desk performance metrics
C. Automating service desk processes to reduce human error
D. Increase the number of service desk agents available

Answer: A

NEW QUESTION # 39
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