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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Create help channels for user support - Promote best practices and user adoption |
| Topic 2: Channel & User Group Administration | 28% | - Convert public channels to private channels - Manage user groups and channel permissions - Manage default channels and required channels - Implement channel naming conventions and best practices - Configure channel management policies |
| Topic 3: App Administration | 10% | - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Configure app permissions and settings - Manage app approvals and app directory |
| Topic 4: Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies - Manage workspace settings and configurations |
| Topic 5: Fundamentals | 9% | - Navigate the Slack Admin console - Differentiate between Slack plans and features - Understand Slack roles and responsibilities |
| Topic 6: User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles |
| Topic 7: Security | 15% | - Configure security policies and compliance settings - Manage DLP (Data Loss Prevention) and retention policies - Monitor and audit workspace activity - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) |
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NEW QUESTION # 97
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
Answer: D
Explanation:
Slack defines "By Request" access as:
"A workspace or channel is visible to all users, but users must request to join, and Admins or Owners must approve each request." This model fits Jorge's need for visibility plus control over membership approval.
(Reference: Slack Administration Study Guide - Workspace Access Levels) Reference: https://slack.com/intl/en-pk/help/articles/201330256-Invite-new-members-to-your-workspace
NEW QUESTION # 98
You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?
Answer: B
Explanation:
Slack's Workflow Builder guidance states:
"To update an existing workflow, unpublish it, make edits to the steps or messages, and republish it." Editing JSON manually (B) is unnecessary. Adding a step (C) is a patch, not a real fix. Deleting and rebuilding (D) is inefficient when Slack allows direct editing.
(Reference: Slack Administration Study Guide - Managing Workflows)
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NEW QUESTION # 99
You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)
Answer: D,E
Explanation:
According to Slack App Management best practices:
"Turn on app approval to restrict app installation to only those apps that have been reviewed and approved."
"Notifications about app requests should be sent to a specific Slack channel where app managers can easily review and approve or deny requests." Options A and C suggest manual, ad-hoc processes, which are not scalable or officially recommended for structured app management. Option B incorrectly describes app restrictions not tied to a formal approval process.
(Reference: Slack Administration Study Guide - App Management and Approvals)
NEW QUESTION # 100
You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?
(Select the best answer.)
Answer: B
Explanation:
Slack recommends using Slack Connect for external collaboration across companies.
According to Slack Connect official guidelines:
"Slack Connect lets you securely collaborate with external organizations in channels or direct messages, without needing to add external users as guests in your workspace." Rather than creating guest accounts (A) or modifying your IdP (C), the correct and scalable method is setting up Slack Connect channels. Option D (setting up a separate Slack workspace) is not necessary and would complicate governance.
(Reference: Slack Administration Study Guide - Slack Connect Best Practices)
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NEW QUESTION # 101
Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt wants to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?
Answer: B
Explanation:
The best Slack practice for retiring an old channel but keeping its content accessible is:
"Post a message notifying members about the transition, then archive the channel. Archived channels are read- only but searchable." Archiving preserves the channel's history while preventing new posts, matching Britt's goals exactly.
(Reference: Slack Administration Study Guide - Managing Channel Lifecycle)
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NEW QUESTION # 102
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