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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 20% | - Identify customer personas and stakeholders - Gather functional and technical requirements - Define capabilities from use cases |
| Topic 2: Implement | 30% | - Customize features and objects - Set up security and access controls - Implement integrations and APIs - Build reports and dashboards - Install and configure Health Cloud - Configure OmniStudio components |
| Topic 3: Deploy | 25% | - Operate and maintain Health Cloud solutions - Manage mobile capabilities - Plan pre-deployment and post-deployment activities |
| Topic 4: Design | 25% | - Plan security, compliance, and reporting - Design solutions using best practices - Model healthcare entities and data structures - Define integration and migration strategies |
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NEW QUESTION # 110
Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?
Answer: C
Explanation:
User authentication, granular role-based access control, Field-Level Security, and Salesforce Shield encryption are fundamental controls enforcing HIPAA compliance by restricting access to authorized personnel only. Salesforce Shield combines Platform Encryption, Event Monitoring, and Field Audit Trail to strengthen protection, monitoring, and auditability for sensitive information. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (User authentication and access control) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Shield
NEW QUESTION # 111
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers ' administrators complete to successfully install the Health Cloud managed package in its org?
Answer: C,D,E
Explanation:
The three mandatory pre-installation steps for the Health Cloud package are: (1) Enable Contacts to Multiple Accounts, (2) Enable Person Accounts in Setup, and (3) Enable Chatter. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable contacts to relate to multiple accounts.; Make data protection details available in records.; Enable Chatter settings from Setup.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Person Account
NEW QUESTION # 112
A developer needs to modify the out-of-the-box advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts.
Which three steps should the developer take to accomplish this?
Choose 3 answers
Answer: A,B,C
Explanation:
The Advanced Patient Card in Health Cloud is a FlexCard-based UI component that can be extended to show more patient context, such as Clinical Alerts. To display additional fields (Category, SubjectID, Date for active alerts), the developer should:
A . Clone the parent card
Best practice is to clone the delivered parent Patient Card rather than edit it directly, so you preserve the Salesforce-provided baseline functionality.
B . Create and activate a new child card
Child cards display specific contextual data (such as Clinical Alerts).
To customize which fields show, you create a new child card and activate it.
C . Create a DataRaptor to extract necessary data
Clinical Alert data must be pulled from Health Cloud objects.
A DataRaptor Extract retrieves the required fields (Category, SubjectID, Date) for use in the FlexCard child component.
Why not the others?
D . Define session variables to control visibility of clinical data - Session variables can control context in OmniStudio, but they aren't required just to display fields on the Patient Card.
E . Change the child card state to show active - Card states are used for conditional rendering (loading, error, empty states). Showing active alerts requires data filtering in the DataRaptor, not card state changes.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Advanced Patient Card
"Clone the Advanced Patient Card to customize it while preserving the delivered version."
"Use child cards to display detailed data such as conditions, medications, or clinical alerts."
"Retrieve data for FlexCards with DataRaptor Extracts."
NEW QUESTION # 113
When implementing Provider Search functionality, which two changes allow an external user to access search results?
Choose 2 answers
Answer: A,B
Explanation:
Comprehensive Detailed Step by Step Explanation with exact Extracts from Salesforce Health Cloud documents that you have with Reference Experience Builder and Component Access:
Add the Provider Search component to the Experience Cloud site page for external user access.
Extract:
"Use Experience Builder to add Provider Search components to your site to enable external users to search for providers."
- Provider Search in Experience Cloud
Read Access:
Granting Read access to the Care Provider Searchable Field object is required for site users to access search results.
Extract:
"Grant the site user profile Read access to the Care Provider Searchable Field object to allow them to view provider search results."
- Provider Search Security
Other Options:
B: Sharing rules not typically required; object-level access is key.
D: Data Pipeline object access is not relevant for provider search results.
Reference:
Provider Search in Experience Cloud
NEW QUESTION # 114
Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management. What should a consultant do in this case?
Answer: D
Explanation:
Salesforce provides an unmanaged extension package: ' Health Cloud Reports for Patient Referral Management ' delivering pre-built standard reports and dashboards. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Install the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Agentforce Health architecture and implementation
NEW QUESTION # 115
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