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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design36%- Architecture and Design
  • 1. Understand deployment tools and best practices
  • 2. Design future state business processes
  • 3. Validate data model fitment
  • 4. Define future state architecture
  • 5. Map Energy and Utilities Cloud components to current architecture
  • 6. Determine organizational security and data access considerations
Topic 2: Implementation38%- Platform Configuration
  • 1. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 2. Enable order capture and contract management
  • 3. Execute data migration
  • 4. Implement post-sales processes
  • 5. Configure products and pricing
  • 6. Integrate third-party systems
  • 7. Configure licenses and access
Topic 3: Discovery13%- Business Needs Analysis
  • 1. Analyze current state processes and user journeys
  • 2. Understand current state architecture
  • 3. Document customer business needs and desired outcomes
  • 4. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 5. Align stakeholder requirements
Topic 4: Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Execute user acceptance testing
  • 2. Identify deployment stakeholders
  • 3. Validate Salesforce core and Vlocity components
  • 4. Manage UAT milestones
  • 5. Create deployment plans
  • 6. Support go-live activities

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q44-Q49):

NEW QUESTION # 44
An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

Answer: A


NEW QUESTION # 45
A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

Answer: B,D

Explanation:
In the context of facilitating a requirements gathering session for an Energy and Utilities Cloud project with multiple stakeholders, the consultant should aim to build consensus and trust by proposing compromises that could lead to collective positive outcomes and by asking probing questions to understand and document the needs of all stakeholders. This approach ensures that the consultant acknowledges and addresses the concerns and requirements of each party involved, promoting a collaborative environment where solutions are developed with the collective best interest in mind. Reference = The Salesforce Energy and Utilities Cloud documentation on stakeholder engagement and requirements gathering emphasizes the importance of understanding stakeholder needs and finding common ground through effective communication strategies: https://www.salesforce.com/products/industries/energy-and-utilities/resources/


NEW QUESTION # 46
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

Answer: C,D

Explanation:
When defining the pricing for a new subscription service with Industries CPQ, it's essential to create a Price List Entry that specifies the price, currency, and charge type. For a subscription service priced at USD $60 monthly, the Price List Entry should have an amount set to $60, the currency specified as USD, and the charge type categorized as Recurring. This approach ensures that the pricing metadata accurately reflects the subscription nature of the service, facilitating correct billing and revenue recognition. Reference = Salesforce Industries CPQ documentation provides detailed guidelines on setting up pricing for various types of products and services, including recurring subscription services. This includes creating and managing Price List Entries to define pricing terms: https://help.salesforce.com/articleView?id=cpq_create_price_list.htm&type=5


NEW QUESTION # 47
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?

Answer: B,D

Explanation:
During the discovery phase of implementing Salesforce Energy and Utilities Cloud, focusing on generating an accurate report for the average response time to installing new electricity connections, two critical elements need to be defined. Firstly, identifying the data sources is essential for generating comprehensive customer new connections reports and dashboards. These data sources could include service request records, installation records, and any other related datasets that capture the timeline from request to connection establishment. Secondly, defining the metrics to measure the process is crucial. Metrics might include average response time, number of installations completed within a target time frame, and customer satisfaction levels post-connection. By focusing on these elements, an organization can ensure that they are capturing and evaluating the right data to improve and report on their new connections process effectively.
Reference = Salesforce Energy and Utilities Cloud documentation emphasizes the importance of understanding the customer lifecycle and enhancing operational efficiency through accurate data management and metric evaluation. Specific references to setting up reports and dashboards, and defining success metrics can be found under topics related to data management and analytics within the Energy and Utilities Cloud resources.


NEW QUESTION # 48
An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

Answer: A


NEW QUESTION # 49
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