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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Requirements of ISO/IEC 27001:2022 | 30% | - General requirements and ISMS scope definition
|
| Topic 2: Information Security Controls (ISO/IEC 27002:2022) | 25% | - Control categories and implementation guidance
|
| Topic 3: Auditing Principles and Practices | 30% | - Audit preparation and planning
|
| Topic 4: Fundamental Concepts of Information Security | 15% | - Information security principles and definitions
|
>> ISO-IEC-27001-Lead-Auditor-CN日本語練習問題 <<
テストの準備に多くの時間を費やし、それでも何度も失敗するのは馬鹿げていますか？ 一部の受験者は、PECB ISO-IEC-27001-Lead-Auditor-CN試験ダンプ問題で簡単に試験に合格しますか？ 試験に合格し、認定を取得することが目標である場合、ISO-IEC-27001-Lead-Auditor-CN試験ダンプは、目標を簡単に達成するのに役立ちます。選択してみませんか？ ISO-IEC-27001-Lead-Auditor-CN試験ダンプ問題を含むテストの前にわずか数十のお金と20〜35時間の有効な準備で、確実に試験をクリアできます。 では、なぜあなたは無駄な努力をするのに多くの時間を無駄にしているのですか？
質問 # 327
情境 6：Sinvestment 是一家提供家庭保險、商業保險和人壽保險的保險公司。該公司成立於北卡羅來納州，但最近在其他地區進行了擴張，包括歐洲和非洲。
Sinvestment 致力於遵守適用於其行業的法律法規，並防止任何資訊安全事件。他們實施了基於 ISO/IEC 27001 的 ISMS 並申請了 ISO/IEC 27001 認證。
認證機構指派兩名審核員進行審核。與Sinvestment簽訂保密協議後。他們開始了審計活動。首先，他們審查了標準要求的文件，包括 ISMS 範圍聲明、資訊安全政策和內部稽核報告。審查過程並不容易，因為儘管 Sinvestment 表示他們已製定文件程序，但並非所有文件都具有相同的格式。
隨後，審計小組對Sinvestment的高階主管進行了多次訪談，以了解他們在ISMS實施中的作用。第一階段審計的所有活動都是遠端進行的，除了根據 Sinvestment 的要求在現場進行的文件資訊審查之外。
在此階段，審計人員發現沒有與資訊安全培訓和意識計劃相關的文件。被問及時，Sinvestment代表表示，公司已為所有員工提供資訊安全培訓課程。第一階段審計讓審計團隊對 Sinvestment 的營運和 ISMS 有了整體了解。
第二階段審核在第一階段審核三週後進行。審計小組觀察到，行銷部門（未包含在審計範圍內）沒有適當的程序來控制員工的存取權限。由於控制員工的存取權限是ISO/IEC 27001的要求之一，並且已包含在公司的資訊安全政策中，因此該問題包含在審計報告中。此外，在第二階段審計中，審計小組觀察到Sinvestment沒有記錄使用者活動日誌。
該公司的程序規定“記錄用戶活動的日誌應保留並定期審查”，但該公司沒有提供任何執行該程序的證據。
在所有審核活動中，審核員透過觀察、訪談、文件化資訊審查、分析和技術驗證來收集資訊和證據。對第一階段和第二階段的所有審核結果進行了分析，審核小組決定發布積極的認證建議。
根據情境 6，在第一階段審核期間，審核員發現一些有關 ISMS 的文件具有不同的格式。在這種情況下，審計師該做什麼？
正解：A
解説：
The auditor should verify if the information required by the standard is documented, without necessarily focusing on the format, as long as the content meets the requirements of the standard. ISO/IEC 27001 does not mandate a specific format for documentation, only that necessary information is appropriately documented, maintained, and controlled.
References: ISO/IEC 27001:2013, Clause 7.5 (Documented information)
質問 # 328
您是 ISMS 審核小組組長，準備在第三方監督審核後主持閉幕會議。您正在起草閉幕會議議程，列出您希望與受審核方討論的主題。
下列哪一項適合納入？
正解：A
解説：
This option is appropriate for inclusion in the closing meeting agenda, as it is a requirement of the ISO 19011 standard, which provides guidelines for auditing management systems, including ISMS12. The standard states that the audit team leader should advise the auditee of any situations encountered during the audit that may decrease the confidence that can be placed in the audit conclusions, such as limitations in the audit scope, access, or sampling3. The standard also states that the audit report should include a statement that the audit is based on a sample of the information available at the time of the audit, and that the audit does not provide absolute assurance of the conformity or effectiveness of the audited management system4. Therefore, the audit team leader should include a disclaimer in the closing meeting agenda to inform the auditee of the nature and limitations of the audit, and to avoid any misunderstandings or false expectations. The other options are not appropriate for inclusion in the closing meeting agenda, as they are either irrelevant, incorrect, or incomplete. For example:
* A detailed explanation of the certification body's complaints process is not relevant for the closing meeting agenda, as it is not related to the audit findings or conclusions. The certification body's complaints process should be communicated to the auditee before the audit, as part of the audit agreement or contract5.
* An explanation of the audit plan and its purpose is not correct for the closing meeting agenda, as it should have been done at the opening meeting or before the audit. The audit plan is a document that describes the scope, objectives, criteria, and methodology of the audit, as well as the audit schedule, the audit team, the audit locations, and the audit deliverables . The audit plan should be communicated and agreed with the auditee in advance, and any changes or deviations should be notified during the audit.
* Names of auditees associated with nonconformities are not complete for the closing meeting agenda, as they do not provide the details or the evidence of the nonconformities. The audit team leader should present the audit findings, which include the description, the audit criteria, and the audit evidence of each nonconformity, as well as the audit conclusions and the audit recommendation . The audit team leader should also avoid naming or blaming individuals, and focus on the processes and the system.
質問 # 329
一個體面的訪客在沒有訪客 ID 的情況下四處閒逛。作為員工，您應該執行以下操作，但以下情況除外：
正解：A
解説：
As an employee, you should do the following when you see a visitor roaming around without visitor's ID, except saying "hi" and offering coffee. Saying "hi" and offering coffee is not an appropriate action, as it may imply that you are welcoming or endorsing the visitor without verifying their identity or purpose. This may also give the visitor an opportunity to gain your trust or exploit your kindness. Calling the receptionist and informing about the visitor is an appropriate action, as it alerts the responsible staff to handle the situation and ensure that the visitor is authorized and registered. Greeting and asking him what is his business is an appropriate action, as it shows your concern and curiosity about the visitor's presence and intention. Escorting him to his destination is an appropriate action, as it prevents the visitor from wandering around unattended and accessing unauthorized areas or information. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 42. : [ISO/IEC 27001 LEAD AUDITOR - PECB], page 15.
質問 # 330
情境 8：EsBank 自 9 月起為愛沙尼亞銀行業提供銀行和金融解決方案
2010年，該公司在全國擁有30家分行和100多台ATM機。
EsBank 在高度監管的行業中運營，必須遵守許多有關資料安全和隱私的法律和法規。他們需要透過實施技術和非技術控制來管理整個營運的資訊安全。 EsBank 決定實施基於 ISO/IEC 的 ISMS
27001，因為它提供了更好的安全性、更多的風險控制以及符合法律法規的關鍵要求。
在成功實施 ISMS 九個月後，EsBank 決定由獨立認證機構根據 ISO/IEC 27001 對其 ISMS 進行認證。
第一階段和第二階段審核是共同進行的，發現了一些不符合項。第一個不合格之處與 EsBank 的資訊標籤有關。該公司有資訊分類方案，但沒有資訊標籤程序。因此，需要相同保護等級的文件將被貼上不同的標籤（有時為機密，有時為敏感）。
考慮到所有文件也以電子方式存儲，不合格情況也影響了媒體處理。審計小組透過抽樣得出結論，200 個可移動媒體中有 50 個儲存了被錯誤分類為機密的敏感資訊。根據資訊分類方案，允許將機密資訊儲存在可移動媒體中，而嚴格禁止儲存敏感資訊。這標誌著另一個不合格之處。
他們起草了不合格報告，並與 EsBank 代表討論了審計結論，代表同意在兩個月內針對發現的不合格問題提交行動計劃。
EsBank 接受了審計組組長提出的解決方案。他們根據實體和電子格式的分類方案起草了資訊標籤程序，解決了不合格問題。可移動媒體程式也基於此程式進行了更新。
審計完成兩週後，EsBank 提交了總體行動計畫。在那裡，他們解決了檢測到的不合格問題以及採取的糾正措施，但沒有包括有關受影響的系統、控製或操作的任何詳細資訊。審核小組評估了該行動計劃並得出結論，該計劃將解決不合格問題。然而，EsBank 收到了不利的認證建議。
根據上述場景，回答以下問題：
場景 8 所示的哪一種行為在外部審計中是不可接受的？
正解：B
質問 # 331
您是經驗豐富的 ISMS 審核團隊領導，指導審核員進行培訓。她詢問您審核報告中不合格項的分級。您決定透過詢問她以下哪四個陳述是正確的來測試她的知識。
正解：A、C、E、F
解説：
The four statements that are true are:
*Major nonconformities may be subject to on-site follow up
*The action taken to address major nonconformities is typically more substantial than the action taken to address minor nonconformities
*Several minor nonconformities can be grouped into a major nonconformity
*Nonconformities may be graded to indicate their significance
According to ISO 19011:2018, a nonconformity is the non-fulfilment of a requirement1. Nonconformities may be graded to indicate their significance, based on the criteria established by the audit programme or the audit client2. The grading of nonconformities may use different terms or levels, such as major, minor, critical, etc., depending on the nature and context of the audit3. However, some common definitions of major and minor nonconformities are:
*A major nonconformity is a nonconformity that affects the ability of the management system to achieve its intended results, or that represents a significant breakdown of the management system4. Major nonconformities may require immediate corrective action and on-site follow up by the auditor to verify their closure5.
*A minor nonconformity is a nonconformity that does not affect the ability of the management system to achieve its intended results, or that represents an isolated lapse of the management system4. Minor nonconformities may require corrective action within a specified time frame and off-site verification by the auditor to confirm their closure5.
The action taken to address nonconformities depends on the severity and impact of the nonconformity, and the risk of recurrence or escalation. Typically, the action taken to address major nonconformities is more substantial than the action taken to address minor nonconformities, as it may involve identifying and eliminating the root cause of the problem, implementing preventive measures, and monitoring the effectiveness of the solution.
Several minor nonconformities can be grouped into a major nonconformity if they are related to the same requirement, process, or area, and if they indicate a systemic failure or a significant risk to the management system. The auditor should use professional judgment and evidence-based approach to decide whether to group or report nonconformities individually.
The other statements are false, based on the guidance of ISO 19011:2018. For example:
*Option B is false, because nonconformities can be graded using different terms or levels, depending on the criteria established by the audit programme or the audit client2. The terms 'major' and 'minor' are not mandatory or universal, but rather examples of possible grading levels3.
*Option D is false, because very minor nonconformities should not be re-graded as opportunities for improvement, but rather reported as nonconformities, as they still represent a non-fulfilment of a requirement1. An opportunity for improvement is a suggestion for enhancing the performance or effectiveness of the management system, but it is not a nonconformity or a requirement.
*Option F is false, because the grading of nonconformities does not have to be explained to the auditee at the opening meeting, but rather at the closing meeting, where the audit findings and conclusions are presented and discussed. The opening meeting is intended to provide an overview of the audit objectives, scope, criteria, and methods, and to confirm the audit arrangements and logistics.
*Option G is false, because the auditee is not always responsible for determining the criteria for grading nonconformities, but rather the audit programme or the audit client, in consultation with the auditee and other relevant parties2. The auditee is responsible for taking corrective action to address the nonconformities, and for providing evidence of their completion and effectiveness.
References: 1: ISO 19011:2018, 3.13; 2: ISO 19011:2018, 6.6.2; 3: ISO 19011:2018, 6.6.3; 4: ISO Audit Findings :Non-conformance - AUVA Certification1; 5: Annex III: Nonconformity grading - FSSC2; : ISO
27001 Certification - Major vs. Minor Nonconformities - Advisera3; : GUIDANCE FOR ADDRESSING AND CLEARING NONCONFORMITIES - SADCAS4; : ISO 19011:2018, 6.2; : ISO 19011:2018, 3.14; :
ISO 19011:2018, 6.7; : ISO 19011:2018, 6.4; : ISO 19011:2018, 6.7.2; : ISO 19011:2018; : ISO 19011:2018; :
ISO 19011:2018; : ISO 19011:2018; : ISO 19011:2018; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO
19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]
質問 # 332
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